Great!!
I love this place
We're so glad to hear you love your experience with us! Your positive feedback truly brightens our day. Thank you for sharing!
Enjoy your free time, leave the laundry to us. HappyNest is a convenient, cost-effective, eco-friendly, and fast pickup and delivery laundry service.
Written by the business, not verified by us.HappyNest Laundry Service (happynest.com) has a 4.5 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company, often describing how helpful the service is for their daily routines. Customers frequently praise the exceptional convenience, noting that pickups and drop-offs are handled smoothly, quickly, and professionally by a courteous team. People also appreciate the meticulous care given to their garments, which consistently return remarkably fresh, clean, and neatly folded to save storage space. However, some customers also noted occasional issues with delivery tracking accuracy and surprisingly wide drop-off windows that made scheduling difficult. Others experienced minor setbacks regarding unexpected scent strengths in detergents or lingering wrinkles on specific items like table cloths.
Auto-generated from all reviews of this business. For reference only.I love this place
We're so glad to hear you love your experience with us! Your positive feedback truly brightens our day. Thank you for sharing!
The app made communication easy. The scheduling was trackable and my clothes are clean, folded to perfection, and ready for the drawers! The laundry service has been a great first time experience.
We're so happy to hear that our app made communication easy and that your first experience with our laundry service was great! It's wonderful that your clothes were cleaned, folded to perfection, and ready for your drawers.
Great communication. Excellent washing and folding. Turnaround very impressive.
We're so happy to hear that you were pleased with our communication and the excellent washing and folding! It's great to know our turnaround was impressive.
We appreciate your feedback and are glad to know you had a positive experience with us. We value your input.
Nicely folded. Well presented.
We are so glad to hear that you appreciated the presentation and care we put into our products. Thank you for your kind words!
SERVICE AND DELIVERY SERVICE WHERE EXCELLENT
We're so happy to hear that you had such an excellent experience with our service and delivery! Thank you for your wonderful feedback.
The clothing was sloppily folded. Many items are inside out
Hello, Sarah, We take concerns like these very seriously, as they do not reflect the level of quality and service we strive to provide. We noticed that this issue has not yet been brought to the attention of our Customer Service team, who specialize in resolving customer concerns and ensuring every experience meets our high standards. A member of our team will be reaching out to you directly to learn more about what happened and to thoroughly review your concerns. We appreciate the opportunity to make this right and look forward to speaking with you soon.
My washer quit after only 4 years. We were waiting delivery of a new one . Laundry was piling up. Happy nest took amazing care of my laundry. Everything was clean and neatly folded. Thank you Happy Nest.
We're so happy we could help out when your washer stopped working! It's wonderful to hear that we could take amazing care of your laundry and get everything clean and neatly folded for you.
Great job on everything. Laundry was back the following day. So thankful for Happy Nest. Thank you
We're so glad to hear that you were happy with everything and that your laundry was returned the very next day. Thank you for your kind words!
Thank you very much for your time and review, Jo. We greatly appreciate your time!
This service makes every week better for me and is truly appreciated.
We are so happy to hear that our service makes every week better for you! Your appreciation means a lot to us.
Excellent from scheduling via App to delivery. Communications about delivery is perfect and very useful. Clothes are perfectly cleaned, smell nice and folded perfectly! Even saved room in my drawer because of precise tight folding. Extra touch is when dressier shirts are returned on a hanger. How do you pick these shirts out from the pile I’ll never know, but so appreciate it!
We're so happy to hear you had such an excellent experience from scheduling to delivery! It's wonderful to know our communication was useful and that your clothes were perfectly cleaned, smelled nice, and were folded to your satisfaction. We truly appreciate your kind words about our precise folding and the extra touch of returning dressier shirts on hangers.
Clothes always look great and folded nicely
We are so happy to hear that you are pleased with how your clothes look and how neatly they are folded! Thank you for your kind words.
The instructions were easy to follow, and I really appreciated it when I received periodic emails telling me how much longer someone would be at my door picking up my bag, and also when they were delivering it back to me. I was very pleased with the result of my bedspread. It is so clean and bright again! Great job!!
We're so happy to hear that our instructions were easy to follow and that you appreciated the periodic email updates! It's wonderful to know you were pleased with how clean and bright your bedspread turned out.
Excellent communication about pick up and delivery, great app, easy to navigate, returned nicely folded. Highly recommend
We're so glad you appreciated our communication about pickup and delivery, found our app easy to navigate, and received your items nicely folded. We truly appreciate your high recommendation!
The clothes were so clean, and smelled so good. The folding was crisp. I just wish that they couldve put it away too haha.
We're so glad to hear your clothes were clean and smelled great, and that you appreciated the crisp folding! We understand the wish for us to put them away too. Thank you for your kind words!
EXCELLENCE!!! Everything from pick up to delivery was handled so smoothly and professionally. My laundry arrived perfectly clean & still warm from the dryers. And a "new customer" credit made satisfaction complete! So far, im loving Happy Nest! Ive been ill over the past year and its been hard keeping up with household chores. Laundry is especially exhausting. I intend to use this service regularly in future!
We're so glad to hear that your experience with us was excellent and that everything was handled smoothly and professionally. It's wonderful to know that our service has been helpful during a challenging time, and we look forward to regularly assisting you with your laundry needs!
Even though I ordered very late, the pick up and drop off was timely and perfect
We're so glad to hear that our service was timely and perfect for you, even with a late order! We appreciate your kind words.
They charged me for a bag of laundry but did not launder the clothing within the bag. The pricing is three times the price of similar delivery services, and the customer service is rude.
Hello, Angelita, Thank you for taking the time to share your feedback. We noticed that your previous review was regarding your laundry not smelling as fresh as you had expected. At that time, no concerns were raised regarding your invoice or the charges for your service. Our Customer Service Manager has since attempted to reach you twice and would genuinely appreciate the opportunity to discuss your concerns directly. We would be happy to review your experience, answer any questions about your invoice, and work with you toward a resolution. We hope to hear from you soon.
The service offered is incredible. Really helps save us time and the quick return of items is impressive. We are very pleased with our service.
We're so happy to hear that you're very pleased with our service! It's wonderful that we help save you time and that the quick return of items is impressive.
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