iBUYPOWER

Love the PC i just got

Element 9 Pro Customized:

Element 9 Pro Customized: The customization steps were easy to follow and price adjustments were updated real-time before purchasing. Included free, cool keyboard and mouse. Communication on payment received and shipping date estimate were quick. Instructions to install the graphics card were easy to follow. I'm very satisfied with this PC.

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Experience with iBUYPOWER

I couldn’t be happier with my experience with iBUYPOWER. From start to finish, everything was handled with professionalism, speed, and incredible attention to detail. The ordering process was smooth and easy, the customization options were excellent, and the communication throughout was clear and reassuring. When my PC arrived, it exceeded my expectations in every way. The build quality is flawless, the cable management is clean and professional, and the system runs perfectly right out of the box. It’s obvious that iBUYPOWER takes great pride in their craftsmanship and quality control. Customer support deserves special praise as well. Every question I had was answered quickly and thoroughly, and the team was friendly, knowledgeable, and genuinely helpful. It’s rare these days to find a company that combines great products with truly great customer service — but iBUYPOWER does exactly that. If you’re looking for a reliable, high-quality custom PC from a company you can trust, iBUYPOWER is the clear choice. I would absolutely recommend them to anyone and will 100% be a returning customer in the future.

Good pc

Very good deal for the value that you will be getting for their pc's.

PERFECT

AMAZING i absolutely love the color scheme on my pc especially the ram i would buy again for the first time if i could

Great brand to buy from

everything about the pc is perfect except for that it doesn't connect to internet very well so my download speed is low. But it is a overall great Pc.

I purchased the RDY Element Pro R07…

I purchased the RDY Element Pro R07 directly from the IBuyPower website. The pc arrived on time, well packaged,and was up and running with no issues. Love this gaming pc. This is my first purchase from IBuyPower, but definitely not my last. Keep up the good work, and be proud of your employees for the work they do, excellent!

Fraudulent Company

PC stopped working after one month, charged me for a replacement power supply I never received, and now are refusing to refund me for the PC which I shipped back. Out 2K+ dollars. Why you ask? Because they are petty. I opened a chargeback on the replacement power supply because I had a bad feeling about this company. Ended up receiving an RMA and sent the whole PC back after they could not figure out why it stopped working. One month later they are holding onto the PC, power supply, the cost of the PC, and the cost of the power supply which is more than two thousand dollars. Woke up today to find they illegally charged my card on file. No explanation given. Just a charge without my authorization. I understand why they have an F rating on the BBB.

I love the pc and trust I get when…

I love the pc and trust I get when using ibuypower pc !

Sait PolatCanada · 1 review · Experienced 2025-12-23 · Posted 2025-12-23

it was so good my pc is perfectly…

it was so good my pc is perfectly working and its awsome

I bought my iBUYPOWER prebuilt…

I bought my iBUYPOWER prebuilt (Y40BA9N5802) from Best Buy and I'm very impressed with the build quality and ease of setup. So far the pc has been running smoothly and has exceeded my expectations!

I bought an iBuypower gaming pc from Costco

I bought an iBuypower gaming pc from Costco. This is my first 'store bought' computer since my dad bought me a 386DX33 back in 1992. Every PC since, I hand built. So, buying a 'prebuilt' was a big thing for me. I was afraid that I would regret it, but this machine has really impressed me so far. the built quality is great, the components that went into are great. Very impressed, and the Costco Christmas Sale price cant be beat, especially with the RAM price crisis in full swing.

No company gets all 5 star reviews

I guess there are so many influenced customers i must be wrong or the probability of a company that has been in business that long only has 5 star ratings. I have never seen a company of any kind, business or service have that perfect rating, unless they have enough influenced. It goes againt logical probabilities and if you beleive all the wonderful reviews then throw you 4 to 5 thousand per computer away and buy there stuff. I can buy every item there on-line at about 25 to 30 percent less and build my own computer like I used to. I think that many 5 stars is out of normal for the amount of business they do. I have told over a 100 semi pro gamers not to use this company. It is not hard to build a liquid cooled PC, there are only about 100 videos on YouTub that will teach you. Box, power supply, motherboard, CPU, GPU, Fan kit with liquid cooling built in , ram and the digital hard drive. Good Luke to all the sheep. Buyer Be very cautious. I still say tech support great but customer service sales suck. Condescending, terrible interpersonal skills and if your computer get broken in shipment to bad. They will give you 15.00 credit to IBuy crap store.

IBUYPOWER PC from Costco

I had a good experience buying a prebuilt IBUYPOWER PC from Costco. The PC was $400 off. It was a great deal and everything runs smoothly. I think the RGB looks really cool in the case, and it's very quiet.

Horrible customer service

I ordered the first computer on 12-10. it was delivered on 12-12 BROKEN. The entire cooling unit (which is attached with 4 screws) was swinging free inside, scratched and chipped the motherboard. IBUYPOWER blamed the shipping for the damage. I sent the computer back and had to fight with them to give me any sort of discount or even free shipping on the replacement unit. I called customer service on Monday 12-15 and was told that if my order was in by 12PM PST that it would arrive by the 16th. However, more dropped balls, and excuses from the iBUYPOWER team. My order wasn't prioritized at all and I was told that UPS didn't bring a big enough truck so my order didn't get picked up. So the "free overnight delivery" that I got really doesn't mean anything at the end of the day, and I believe this was done on purpose. This put a really bad taste in my mouth with how poor the customer service is, specially since with the replacement computer that i bought, i spent more money on. This is why they get 1 star.

This PC is the best I play games on it…

This PC is the best I play games on it a lot and overall it’s just bee the best been playing on it for a minute now and it’s amazing wouldn’t want anything else

first pc ever and work well

iBUYPOWER Slate Gaming PC

I purchased this iBUYPOWER Slate Gaming PC (model SBI5N5701) from Walmart and have been using it for a short time. So far, everything has been working great. The PC arrived well-packaged and setup was straightforward. Performance has been solid, and I haven’t had any issues so far. The included keyboard and mouse are not high-end, but they are a nice bonus and a good addition for getting started. Overall, I’m satisfied with the quality and my experience.

The quality and pricing on the gaming…

The quality and pricing on the gaming pc was unmatched great quality product impressed

Worst PC company - worse customer support

Had a PC that was dead on arrival that I purchased directly through them within the year. Was declined multiple requests for refunds and told we need to troubleshoot the issue causing this before we pursue a refund. 3 RMAs (repair trouble ticket) later and just got off the phone with customer support after a 45 minute conversation with the "supervisor". Told that it was reasonable that they decline my request for a refund and then proceeded to explain to me the definition of "reasonable" and continued to interrupt me so we could stay off topic and discuss the definition of "reasonable". Was told there was no one in the company higher than Joseph, the "supervisor" that I spoke to. Scoffed, laughed, and argued semantics with me for an hour. Unfortunately, will need to take this charge up with my credit card company since I was sold a new product directly from their website and it hasn't worked and still doesn't work. The power supply caused a power surge out of the box (yes, I have a surge protector), and the rest of the PC components seem to be shot. They replaced the power supply and told me the one that was sent in the original box was faulty, but refuse to address the possibility that the power surge could've damaged other components. Will definitely get my $3,000 back but at the cost of a really unpleasant conversation that helped give me some insight to the inner workings of this company. Really unfortunate they choose not to invest in a better customer support process as it reveals the cracks within their company's inner workings, likely the consequence of greedy CEOs that hide in a big office somewhere. What a shame!!! Don't give them a dime. Support smaller businesses whose management will work with you.