Since 1999, iBUYPOWER has embodied its core beliefs of Perseverance, Unity, Strength, and Ambition, to deliver on its promise to build the best gaming systems for the most discerning gamers. Even in a time when PCs were not as ubiquitous as they are today, we fueled the passion for gaming by giving our customers the highest quality in custom built computers. Our systems have since become the backbone for professional gamers, game developers, LAN centers, major esports tournaments, collegiate esports, and everyday consumers. iBUYPOWER has worked intimately with brands such as Intel, NVIDIA, AMD, Microsoft, WD, ASUS, Bethesda, MLG and many more. Superior performance, reliability, cutting edge technology and timely production make iBUYPOWER the authority in PC gaming.
Written by the business, not verified by us.iBUYPOWER (ibuypower.com) has a 4.0 out of 5 rating on OK.one, based on 195 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple setup process and note that the desktop computers arrive securely packaged, clean, and completely ready to use right out of the box. Many consumers are also exceptionally happy with the overall performance and value, noting that the machines run smoothly for modern gaming and daily multitasking tasks. Some reviewers were not happy with the customer support, experiencing frustrating delays and difficulties when trying to resolve warranty claims or replace damaged components. A few other people also felt that unexpected hardware failures occurring shortly after purchase caused significant inconvenience and annoyance for buyers.
Auto-generated from all reviews of this business. For reference only.Got my iBUYPOWER PC from Staples and it has been perfect! Having a Intel Core Ultra 7 265F CPU and NVIDIA RTX 5070 GPU has allowed for me to get everything I need done easily without issues. I've has no problems whatsoever and it looks great next to me!
I bought a gaming computer for my 14 year old for Christmas 2024 by February 2025 it stopped working I have been jumping through so many hoops trying to get it fixed using the Ibuypower warranty. When being that it was a brand new computer from Best Buy costing me almost 2k it shouldn’t have any problems. As a single mother who simply wanted my child to have something really nice I’ll never purchase from them again
The company sent me a damaged tower. It took a week for a fedex to ship it from florida to california. I'm now waiting another 2 weeks to. Uh, uh, obviously get my tower that I ordered that came damaged. This is the worst turnaround for any company. I've ever had encountered.
Ordered Y40 Pro Gaming PC off Amazon. Built well. Runs well. Frames load well while gaming. Good quality build.
Easy to deal with, good customer service
Received a computer with broken fans overheating CPU and a dead SSD asked for a refund and was declined
I’ve been really impressed with our iBUYPOWER gaming PC. We got it so we could finally play The Last of Us—our previous computer just couldn’t keep up. This one handles it beautifully. The graphics are crisp, and the frame rate is super smooth. We’ve had zero performance issues, and it's definitely enhanced our gaming experience. Very satisfied and would recommend iBUYPOWER to anyone looking for a reliable gaming system.
Great company and great product plus super fair prices and good deals!! If your considering buying from them please do:)
Just got a PC, amazing staff, amazing quality, overall a very nice experience…😍😍😍😍
I bought my first gaming pc from them and it was exactly what I was looking for and came quickly after ordering.
This pc runs so smoothly and was so easy to assemble. I unironically got this pc at costco, and i love it! I would def recommend to any gamer or pc user. Great PC!!!!!
I bought and expensive computer (+$2000) and it never worked right. I sent it in twice, the first time they swore it was fixed. Of course it was not. The second time, they asked for more money to fix it even though it was under warranty, some BS about damage during transportation (That they paid for!) was my responsibility. Anyway agreed just so I could get the computer fixed and have a working computer. They then kept giving me new dates and new excuses for why the computer was not fixed yet. I waited 4 months and lost count of how many times I had called and email them to get this resolved. Their excuses were ridiculous too, how the ram they needed to replace took 4 weeks to get from there supplier, I can see it available on Amazon with a 2 day delivery time. Stop lying! I finally had to threaten legal action to get them to refund me and even that took +5 calls and 3 days to get them to relent and refund me. After this experience I will never use this company again and I advice you stay far away.
I purchased an iBuyPower gaming desktop in January 2025. In late May 2025 it died. It is still under warranty, but I had to pay to ship it to them for repairs. The repairs were allegedly completed on Jun 18, 2025, but as of June 25, they had still not shipped it back. They are not answering either their technical support or customer service phone numbers. Don't know if they have gone out of business. Based on quality of system (dead in 4 months) and lack of customer service, I would not purchase a computer from them in the future.
I bought a computer from this company a few years ago and paid to have it customized. I paid $2500 for it and it breaks every other week. I know how to fix computers, so luckily I was able to repair it myself- iBuyPower was VERY unhelpful and their staff is very condescending and downright mean. I would NOT recommend iBuyPower if you're looking for a new computer because the computer they sold me GENUINELY sucks. Everybody they have to "help" is a complete know-it-all and INSISTED they knew everything about my computer when they barely know what a system registry is. They WILL get angry and refuse to help you if you know something they don't. I wish I returned this PC and I don't recommend buying from iBuyPower. I will never buy another product from them and next time I'll just build my own PC. I literally only went through them because I'm disabled and can't build my own computer anymore and they did me really dirty.
Great gaming PCs! Run programs from work to masterpiece games near flawlessly! I love the RGBs and spare equipment they include with their PCs as well!
I bought a PC a few years ago and honestly it runs pretty good on most games and is good for work and anything else.
The iBUYPOWER MEK 4 Mechanical Gaming Keyboard with Brown Switches is a solid entry-level option for gamers and typists seeking a tactile yet quiet typing experience. Equipped with brown mechanical switches, it offers a satisfying balance between responsiveness and noise, making it suitable for both gaming and office environments. The keyboard features per-key RGB lighting customizable via HYTE Nexus Software, allowing users to personalize their setup. Additional conveniences include built-in media controls and a plug-and-play setup for ease of use. Priced around $40, it provides good value for its feature set. However, some users have reported concerns about build quality and long-term durability. Overall, the MEK 4 is a budget-friendly choice for those entering the mechanical keyboard market.  
Haven't bought a computer in 5 years and was curious what the experience would be like after the inflation of Covid and the tariffs. It sucked. This is basically equal to the computer I bought 5 years ago and was double the price. My last gaming desktop was about $900 and this one was $1,600, with a warranty. My last one died after I accidentally flicked the surge protector button off (Omen). Wasnt happy with the lack of customer service on the weekend and the lack of instruction in the box. There was a weird wifi adapter that I didnt know how to install. My last two desktop abruptly died about 5 years in, and I am hoping this one lasts longer. One of the numerous examples of how life is getting more expensive and our products are getting worse. Tell me "IBuyPower," are your products now temporary, like my Microsoft Office subscription? Will I need to renew in 5 years?
Absolutely terrible support, computer died 40 days after purchase. I have to pay to get a replacement part which they will refund when they received the defective part. Fine, paid weeks now and there is no update on the replacement part. Called several times, it has to go through accounting I was told. Still waiting. This should have been sent out within a couple of days. Save yourself some pain and go elsewhere.
Great specs for the price. Sadly, my pc broke on the second day. I contacted support and they are great helping me troubleshoot. Sadly I will be sending it back tomorrow to get a replacement. If you are planning on buying from them, the chance of you getting a faulty pc is low, and if you do you can refund it or get it repaired, for free.
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