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Electronics & Technology

iBUYPOWER

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195 reviews

4.0195 reviews
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About iBUYPOWER

Data updated
Website
ibuypower.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
0% (0/45)
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About this business

Since 1999, iBUYPOWER has embodied its core beliefs of Perseverance, Unity, Strength, and Ambition, to deliver on its promise to build the best gaming systems for the most discerning gamers. Even in a time when PCs were not as ubiquitous as they are today, we fueled the passion for gaming by giving our customers the highest quality in custom built computers. Our systems have since become the backbone for professional gamers, game developers, LAN centers, major esports tournaments, collegiate esports, and everyday consumers. iBUYPOWER has worked intimately with brands such as Intel, NVIDIA, AMD, Microsoft, WD, ASUS, Bethesda, MLG and many more. Superior performance, reliability, cutting edge technology and timely production make iBUYPOWER the authority in PC gaming.

Written by the business, not verified by us.

Is iBUYPOWER legit?

iBUYPOWER (ibuypower.com) has a 4.0 out of 5 rating on OK.one, based on 195 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple setup process and note that the desktop computers arrive securely packaged, clean, and completely ready to use right out of the box. Many consumers are also exceptionally happy with the overall performance and value, noting that the machines run smoothly for modern gaming and daily multitasking tasks. Some reviewers were not happy with the customer support, experiencing frustrating delays and difficulties when trying to resolve warranty claims or replace damaged components. A few other people also felt that unexpected hardware failures occurring shortly after purchase caused significant inconvenience and annoyance for buyers.

Auto-generated from all reviews of this business. For reference only.

What people say

iBUYPOWER.COM

iBUYPOWER.COM 2025-04-21 5/5 Good Experience "Bought a AMD desktop from them and took about two weeks to arrive. Everything was packed nicely and the only issue I found was that the molex for the case fans were unplugged and had to plug that in. Wiring was well done and computer was ready to go out of the box. One little annoyance (I knew how to fix it) was that each time I logged in, all the system information windows would popup on the screen. I turned it all off or deleted what I didn't want on Windows 11."

My Experience with iBUYPOWER

I recently bought a PC through iBUYPOWER and they made the process a breeze. I selected a pre-built PC and the customization of it was so easy and I was able to upgrade certain components to my liking. After purchasing the PC, I could follow the process on their website as they assembled the components, assembled the computer, and sent it out to shipping. My computer arrived early and it was packaged very safely. I'll definitely be returning to this site for any future PC needs!

Don't buy a prebuilt pc from here

I purchased a prebuilt PC back in July 2024 and within a month, was having issues with the CPU. Was told it was the intel issue, send it back via RMA and we'll fix it. No problem, sent it in, they "fixed" the cpu and ran and sent it back within 3 days. Awesome. Within the next month, started having issues again. Tried to work through tech support to resolve it to avoid sending it back a second time but then the pc started blue screening, etc so I sent it back a second time. I called several times and was told it'll take a week to repair then two. It took over two weeks to even get assigned to a tech to be looked at despite it being the second RMA. They had to replace the mobo, cpu and ram again and it has now been over 2 days since the repairs were done to be sent for shipping with no update. It hasn't even been packaged for shipping yet. I asked for an extension of the warranty as they have had possession of the computer for over a month and have been told that is not possible and that the only "compensation" they offer is a shipping upgrade but since I'm within 2 day shipping range anyways it's not possible. This process has been so frustrating to constantly be receiving different information or no communication at all. I cannot recommend this company less if you're looking to buy a custom prebuilt pc unless you're okay with the build being with them for weeks on end. I don't fault them for bad parts, shit happens, but the level of transparency, miscommunication and abysmal speed on something I spent $3.5k+ on is just insane and makes for a poor customer experience.

Easy plug and play

I recently purchased a custom PC from iBuyPower, and I couldn't be happier with the experience. The setup was a breeze—literally plug-and-play right out of the box. It arrived super quickly, and everything was well-packed to ensure no damage during shipping. My new system is fast, smooth, and handles everything I throw at it. Highly recommend, and I will definitely buy from them again!

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