Kin is built for your home — and everything that comes with it. Protect and manage your most important investments with homeowners insurance, mobile home insurance, landlord insurance, condo insurance, flood insurance, auto insurance,* and home financing through Kin Financing.We make protection simpler, fairer, and more affordable, especially where climate risk and rising costs hit hardest. We’re real people, here to help when it counts. See why homeowners choose Kin at kin.com.
Written by the business, not verified by us.Kin Insurance (kin.com) has a 4.8 out of 5 rating on OK.one, based on 174 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making the transition process remarkably smooth and answering all policy questions thoroughly. People also deeply appreciate the highly affordable rates and significant financial savings achieved by bundling their home and auto insurance policies together. However, some customers also noted that customer service can be quite frustrating, with reviewers experiencing poor communication and complete unresponsiveness when trying to reach out. Reviewers encountered difficulties with communication, noting that agents failed to reply and that resolving policy concerns took far too long.
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Wendy Thompson, the agent who signed me up, was excellent. Patient with my questions and helping get to the best deal (premium and good coverage) on my policy.
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Michael Randolph did an excellent job! He saved me a lot of money on my home owners insurance. I love it!!!Awesome!!!!
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
I purchase my home insurance quick and easy myself online for what coverages I want.
Hi Vu, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
This company was extremely competitive and very upfront with direct information I highly recommend them for all my insurance needs. You won't be disappointed! The agents get right back to you
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Michael Randolph is great ! He listened to what I wanted and made it happen . Thank you Michael for helping get my homeowners in place.
Hi Melissa, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Emily has been very helpful with explaining insurance coverage and how it all works. I appreciate now understanding things about insurance I didn't know before!
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Lydia and Jason are exceptional people with extraordinary customer service skills. They were both very helpful helping me navigate through my policy and miscellaneous issues. Again, they were fantastic. I wish I had more superlatives to add. Lydia and Jason, thanks so much for your assistance. You’re the best!
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Saved me thousands on a homeowners policy!
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Kin offers the same coverage as other insurers and is less expensive than most, and much less expensive than others. Their performance reviews are stellar. With the ease of dealing with Kin and having all my questions satisfactorily answered, I feel I made a wise decision in choosing them to protect me and my property.
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Lauren Sanderson made switching over a breeze. I wish I had found her hours earlier into my searches for insurance. Got me great coverage and ended up saving me a fee bucks too.
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
5 Stars for Pablo Briones, he was excellent in his patient and professional manner. He explained the coverage and benefits in detail and was able to guide me to the best coverage option. Thank you, Pablo. W
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Kimberly was pleasant to speak with, extremely helpful and knowledgeable. I originally only wanted a homeowner’s quote which Kimberly provided a couple of good options for but also discussed bundling our car. The car insurance quote was lower than our current insurance and with the bundling the total package was way under our current cost for the same coverage. Thank You Kimberly!
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
My agent Paola Alfau Pena
Hi Rosemary, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
The customer representatives were very helpful in finding the best coverage and cost effectiveness for my current requirements.
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Miss Wendy Thompson was very helpful of me, completing our home insurance and our auto insurance was very responsive and replied great and went above and beyond to help us succeed this policy
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Blaze Brockington was truly professional, knowledgeable and kind. She took some of the tedium out of buying homeowners insurance. She was always responsive and I called upon her more than 3 times. She made sure I had a direct line of communication for her. The cost was competitive, so I am glad to have found Kin Insurance.
Hi Myrtle, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
We spoke with Domonique Robinson and she was very helpful in going over what we needed for our Home Owners Policy. She answered all of our questions and was very patient with us going over everything. We look forward to having her as our Agent
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Switching insurance was daunting; but Lauren Sanderson and the team have been amazing, so kind and helpful. She made this process so easy, and better prices than competitors; making this a great decision. Thank you!
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Customer service is very knowledgeable and the renewal process was easy.
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
My agent was friendly and very helpful with what I needed clarification with my policy.
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
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