Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.
Written by the business, not verified by us.Luggage Free (luggagefree.com) has a 4.7 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the completely seamless booking process, noting that personal belongings are picked up right on schedule and delivered safely ahead of time. Consumers deeply appreciate the clear instructions and incredibly helpful assistance provided by knowledgeable customer service representatives throughout their entire journeys. However, some reviewers were not happy with item conditions, mentioning unfortunate instances of physical damage, broken components, or missing parts upon final delivery. A few other people also felt that occasional communication gaps occurred, such as a lack of timely delivery updates, delayed notifications, or missed pickup windows.
Auto-generated from all reviews of this business. For reference only.Shipping my suitcase was a dream come true because I did not have to stress or worry about it being lost during my travels. These days traveling is so stressful and now I can move thru the train, check in, and airport exit without a care in the world. This is the 4th or 5th time useing luggge free and I really appreciate them
Every thing was as advertised, delivered on time
Luggage pickups and deliveries were on time. Made my life easier.
Not having to travel with your bags is the only way to travel. Simple. Easy. Reassuring - knowing there is no risk of it getting lost or stolen at a busy dysfunctional airport (these days that is a real risk). It was pricey but worth every penny. Arrived early for a few of us.
Everyone I talked to was very kind and knowledgeable. There was a lot of confusion about my luggage pickup by FedEx. Mr. Dudley, the supervisor, assured me to take care of the situation. Thank you very much. Appreciated it.
On Time pick-up and delivery. Prompt reply when I thought my luggage wasn’t on the ship.
Seamless experience! Highly recommend!!
Douglas was very effective and fast to understand what needed to be done. I appreciate Bryan’s gesture for giving me 20% off my second shipment in a week. Thank you, I am very happy with your service, Kind Regards Nathalie Ruaux Ps: I dropped my suitcase today 11/11 and not tomorrow like you stated online.
Incredible service. Easy to ship, both in USA and Ireland!
luggage delivered even before exoected date,would recommend to anyone traveking overseas
My luggage is apparently stranded in Marrakesh with no tracking info. Obviously, I am less than thrilled.
Hello Customer, Thank you for your review. We are sincerely sorry for the delay your luggage has experienced. There was an issue with the contents of the shipment, and each country has its own protocol for handling prohibited items. Marrakech, unfortunately, takes longer than other countries to get such things sorted. Our team appreciates your patience and understanding as we work with our contacts to resolve this issue for you. If you have any questions, please call us at (212) 453-1579 or email us at [email protected]. Thank you!
Prompt and all arrived like I put it under the plane.
Always on time and easy to use! I wish the airlines were this good!
I received my labels in the mail the next day, pickup was in Florida on Oct 27 and they were on time. Delivery was promised by Nov 3, or suitcase arrived Oct 29 in Paris, before our flight even landed
It was picked up on a timely fashion from our hotel concierge and was delivered faster than originally advised. It was wonderful
Very efficient service & completely on time. Easy to arrange and complete
Thank you for your care and the expedience in which you delivered my luggage. I will be using you again.
Luggage Free is dependable, easy to work with, responsive - never disappoints! I use their services both domestically and internationally - makes traveling so much easier.
The reliability of Luggage Free is real peace of mind. While on our recent Italy trip, knowing that the luggage would be picked up at the hotel even though we had already left for the next part of our adventure was critical to the success of our travels!
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