The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds.Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders.Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.
Written by the business, not verified by us.Lyca Mobile USA (lycamobile.us) has a 3.1 out of 5 rating on OK.one, based on 285 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 40% give 1 star; The business has replied to 69% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the affordable rates and find the mobile network quite functional for their everyday communication and digital needs. Many people also highlight positive interactions with polite staff members who resolve account matters quickly and efficiently. However, some reviewers were not happy with the customer service, noting long phone wait times and significant difficulties reaching a live agent when urgent help is required. Some people also felt that the network connection can occasionally be slow or unreliable in certain areas, leading to unexpected service interruptions and connectivity problems.
Auto-generated from all reviews of this business. For reference only.Amazing service. Exelent connection in usa and autside usa... fast internet. Strongly recommend
Hi Vera Zaichik, We are so happy to hear that you're enjoying amazing service and excellent connection both in and outside the USA. We appreciate your strong recommendation! Best Regards, LycaMobile Review Resolution Team, [email protected]
I have activated the sim yesterday evening but I did not receive the signal yet and I lost my signal with my previous network . I did not receive any email yet as mentioned in the comment below. No resolution yet
Hi Sriharsha Askani, We appreciate you sharing your experience. We understand your concern regarding the signal issue after activating your SIM and losing access to your previous network. We have sent the manual instructions to your registered email address. Please follow the steps provided to connect to the network. Best Regards, LycaMobile Review Resolution Team, [email protected]
Dear Customer, We understand your concern and are sorry to hear that your experience has led you to consider moving to another provider. We appreciate you sharing your feedback. Please share your Lyca Mobile number and details of your concern via our private support channel so we can review your experience and see how we can assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Waste of this recharge. Expected I would get extra data but nothing happened.. waste of money
Dear Customer, We understand your concern regarding the recharge and the expected additional data not being applied to your account. We apologize for the inconvenience caused. Please share your Lyca Mobile number and recharge details via our private support channel so we can review the transaction and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Ferry, We are so glad to hear that you found our plan easy to use and customizable. We truly appreciate your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
Apparently in my lyca simcard is only compatible with Android 16. Unfortunate this was not made known prior to purchasing Lyca. So a new phone is now a pré. Perhaps it'd be constructive to make this clear at the sales kiosks? Thanks in advance.
Dear Customer, We appreciate you sharing your experience and feedback regarding the compatibility of our SIM cards. We understand your frustration and will certainly review our communication at sales kiosks to ensure clarity on device requirements. Best Regards, LycaMobile Review Resolution Team, [email protected]
it's well trusted and I'm able to use it just as I please.
Hi Arye Worwell, We're so glad to hear you trust us and are enjoying the flexibility of our services. Thank you for your positive feedback! Best Regards, LycaMobile Review Resolution Team, [email protected]
Dear customer, We understand your concern regarding managing the auto-renewal. Please share your Lyca Mobile number via our private channel so we can assist you with deactivating the auto-renewal. Best Regards, LycaMobile Review Resolution Team, [email protected]
After quick recharge of $29 my phone no213 3229080 is not showing recharged
Dear Customer, We understand your concern regarding the $29 recharge not reflecting on your Lyca Mobile number. As per our records, the $29 plan has been successfully activated on your account. Please dial *619# to check your plan allowances. If you need any further assistance, please let us know. Best Regards, LycaMobile Review Resolution Team, [email protected]
Leo Johnson, We understand you're looking for a QR code. We are here to assist you with this. Please let us know how we can help further. Best Regards, LycaMobile Review Resolution Team, [email protected]
I have been mailing the team repeatedly but no response in my mails just one response which was sent yesterday and that too asking for the details they already have i have to retype things while im at work ya’ll respond on the online reviews so fast cause that will cause harm for the reputation of the company but ya’ll dont wanna fix the problem secondly the true pilot is asking me for the reference number which i dont have and by mistakenly ive sent a wrong reference number frim my previous transaction and i dont have it at all to send them all i have is the receipt copy my bank statement and no help from lyca team at all !!!!!!! Big disappointment and disgrace ya’ll
Hi Suzana, We understand your concerns regarding the delayed response and the repeated requests for information. We appreciate your patience and understand the importance of resolving your issue as quickly as possible. Please share your Lyca Mobile number, payment receipt, and any available transaction details via our private channel so we can review your case and assist you further. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi customer, Thank you for your wonderful feedback! We are so pleased to hear you had a very good experience with our service. Your kind words truly make our day. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Hi customer, We're delighted to hear that you experienced good service at an affordable rate. We always aim to provide excellent value to our customers. Best Regards, LycaMobile Review Resolution Team, [email protected]
Kept paying but couldn’t make no calls nor incoming calls. I paid twice but no results
Dear Customer, We are truly sorry to hear that you've experienced issues with making and receiving calls despite making payments. We understand how frustrating it is when your service isn't working as expected after you've paid. Please provide us with your mobile number and payment details so we can investigate this issue for you. Best Regards, LycaMobile Review Resolution Team, [email protected]
Didn't get a QR code to activate, just esim #. no way to log into account either or get it online
Hi Diviyansh Mangla, We are sorry to hear about the difficulties you've experienced with not receiving a QR code for activation and your inability to log into your account. We understand how frustrating this situation must be. We will look into this issue on priority and take the necessary steps to resolve it as soon as possible. Best Regards, LycaMobile Review Resolution Team, [email protected]
Easy to recharge, great offers, Long term and other countries calling rates.
Hi customer, We're so happy to hear you find our recharge process easy and appreciate our offers and calling rates! We value your positive feedback. Best Regards, LycaMobile Review Resolution Team, [email protected]
It was fast, and I was able to choose my language. TY
Hi Miriam, We're so happy to hear that you found our service fast and appreciated the language options! We truly value your positive feedback. Best Regards, LycaMobile Review Resolution Team, [email protected]
Good nice service
Hi Customer, Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support. Best Regards, LycaMobile Review Resolution Team, [email protected]
Service is good but I’m often traveling Canada if there’s continuation during my trip with your international talk will be good .
Dear Customer, Thank you for sharing your feedback. We are pleased to hear that you are satisfied with our service. We understand your requirement regarding international usage while travelling in Canada and appreciate your suggestion. We will share your feedback with the relevant team to help us continue improving our services. Best Regards, LycaMobile Review Resolution Team, [email protected]
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