We are Martha Stewart & Marley SpoonWe love cooking - Martha Stewart & Marley Spoon is making it easier to cook the food you want to eat. We bring together seasonal ingredients, simple, delicious recipes, and make it easy so you can enjoy the fun part - cooking.Experimenting with food is what we do everyday. Our chefs are always in the Martha Stewart & Marley Spoon kitchen creating and perfecting exciting dishes for the weekly menus. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home.Fresh Ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop.Enjoy a fantastic cooking experience and eat well at the same time. We do everyday!
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Is Martha Stewart & Marley Spoon legit?
Martha Stewart & Marley Spoon (marleyspoon.com) has a 3.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the wide selection of delicious and creative recipes that make weekly meal planning extremely convenient for busy households. Many people state that the provided items taste remarkably fresh and consistently deliver wonderful flavors for home-cooked dinners.
However, some customers also noted frustrating issues with missing ingredients, broken containers, and messy packages. Reviewers frequently shared annoying delivery delays, tracking problems, and occasional instances of spoiled produce arriving in their boxes. Several buyers mentioned that customer support responses offering small future credits felt inadequate to resolve these repeated mistakes.
Auto-generated from all reviews of this business. For reference only.
Better than most, but could still use improvement.
Initially, I was impressed at the higher quality of ingredients (vs Home Chef) e.g., grass fed beef and vegetarian sauce(s). I have found it takes too much time to chop up the garlic that is in a lot of these recipes so just purchased a jar. Most of the meals are quite full of flavor and taste fresh. The last box I got was wrong in more than 1 way and trying to make meatloaf patties w/ ground chicken was a disaster. Hoping their packing people get back to doing a better job.
This whole order was shockingly bad. The Marley spoon meals were horrible except for the “chicken pizza” and the chicken meatballs with Marinara sauce. The lobster ravioli is way too fishy without even tasting like lobster (though the bisque was good.). The cheesecakes were missing. The only things worth eating were the tamales, the cheese plate, the pumpkin muffins and the non-Marley Indian dishes. The Marley meatballs tikka masala were the worst Indian food I’ve ever had and the chipotle chicken tortillas and cheese were pure, flavorless mush I’m assuming due to having been previously frozen and then thawed. It should be noted on the website that all of the Marley meals are previously frozen. I can buy better, cheaper frozen food at the grocery store.
Reply from Martha Stewart & Marley Spoon2025-10-09
Hi Kay, thanks for your feedback! I am sorry to learn about the dissatisfaction with the recent delivery. If you still require assistance, please provide your comments to our customer care team at [email protected] or through our live chat. All the best!
The delivery service has gotten horrible over the last several months...I am thinking I need to find a new service.
Reply from Martha Stewart & Marley Spoon2025-10-06
Hi Charles, thanks for sharing your feedback. We are sorry to learn that you have been experiencing issues with the delivery partner who services you. Rest assured that any reports will aid in the regular performance evaluations made to all our delivery partners. If you haven't reported the issues already, please reach out to our lovely customer care team, who will be happy to provide assistance and flag the matter for you. Thanks in advance and kind regards.
WE LIKE THE CONVENENCE AND vatiety of recipes far more than hello fresh. GREAT WAY TO HAVE ALL family members be able to take responsibility for a mean. HOWEVER, TOO MANY meals use POTATOES USED AS SIDES. I AM POTATOES OUT.
Everything so far has been tasty and my family likes it. Seems like high quality ingredients and a wide variety of recipes. The only less positive is that I have to pick my food almost a week ahead of time but worth it to have good food!
Upon arrival it was pretty wet inside the box
My suggestion for each meal, put all the seasonings ( in separate packages) but in one bag, for each meal.
it would save a lot of time, trying to find everything.also ask the delivery person to ring doorbell, we have to constantly be looking out the door all day, thank you
Marley Spoon has been just fine. The quality certainly decreased a little and mistakes were made more often recently which has meant we've looked to another service for a while.
If you truly do love cooking, this is the box for you. Unique and innovative recipes. Sometimes they do miss, and when that happens, they miss hard.
Overall I don't feel negatively about this company, and we'll certainly try it again in the future if need be. Subscribed for about 3 months or so.
I went into their site. Saw the menu was not interested and deactivated within minutes. Still got charged for 10 meals that I did not choose. I called immediately when I saw the charge pending to see why im being charged. Of course the phone lines were busy. So I emailed amd I got a copy paste letter saying if I didnt deactivate by the deadline.
Tried the meals and they suck worse then their customer service. Meatballs are tasteless amd soggy. I donated the meals. Most expensive 5 minutes
Reply from Martha Stewart & Marley Spoon2025-10-02
Hi Kristi, thanks for your feedback. We're so sorry to hear that our service has not met your expectations. Of course, this is not the experience we work tirelessly to provide. Please note that our weekly menu is always available at www.marleyspoon.com/menu, where you can browse meals without needing to enter any personal information. Additionally, the first box can be skipped if a request is made prior to the billing date. We apologize for any inconvenience caused. If you need further assistance, you can reach our Customer Care team at [email protected], chat, or Facebook chat. All the best!
After months of miss deliveries we are now on track.
The meals are remarkable. I find myself making dishes I would never have tried. We were with another meal kit company for three years. It became repetitive. Not the case with Marley Spoon. Month after month we have a wide selection.
Very happy in San Francisco.
I like the variety of menus offered as well as a general attempt to create healthy meals. For the most part, the vegetables and other items seem fresh. And the end results are usually more than satisfactory.
All meals have been delicious & easy to prepare. The selection of meals is amazing. The delivery service used by Marley Spoon is much better & more reliable than other meal services I have used. I have ordered several times over the last 6-9 months & have been very impressed with the quality of the ingredients.
I had one of the worst experiences with Marley Spoon. My box arrived with marinara sauce spilled all over everything — every single ingredient was ruined and had to be thrown away. Nothing could be salvaged.
What made it even more frustrating was the customer service. It took weeks just to get a response, and when they finally replied, the “credit” offered didn’t come close to addressing the fact that the entire order was a complete loss. The delay and dismissive resolution showed me how little Marley Spoon values its customers.
At this point, I don’t even care about the credit. What matters is that Marley Spoon has proven to be unreliable, both in product quality and in customer support. I will not be using their service again, and I certainly will not be recommending them to anyone.
Reply from Martha Stewart & Marley Spoon2025-09-26
Hi Catherine, we’re very sorry to hear about your experience. Receiving a box in that condition and then not getting timely, adequate support is unacceptable, and we completely understand your frustration. Your feedback has been taken on board, and we’ll be working hard to ensure situations like this don’t happen again. Best regards.
Bruised and poor quality and undersized produce, leaky protein bags that ruin the rest of the ingredients, late deliveries or deliveries that were never sent. I’ll never use them again!
Reply from Martha Stewart & Marley Spoon2025-09-24
Hi J! Thanks for your feedback. I am sorry to learn about the dissatisfaction with the recent deliveries due to the missing and damaged items and late deliveries. Of course, this should never happen. If you still need assistance, please provide your comments to our customer care team at [email protected] (mailto:[email protected]) or through our live channels, either via chat or via phone 866-228-4513. Kind regards!
First order, ice melted, food warm and two meals had plastic separated form container. Threw it all away. Contacted support with no response. Cancelled service. Then get charged for a second delivery. No email saying it was being sent. Contacted support with no response. Today I get a notice package is out for delivery. Unable to get a hold of ANYBODY at this company.
UPDATE- crazy response from Marley Spoon. Of course I tried emailing and chat- NO RESPONSE!
Reply from Martha Stewart & Marley Spoon2025-09-23
Hi Young, thanks for your review and we apologize for the bad experience you encountered. Currently, our phone lines are closed and we advise our customers to contact us through the chat option when they try to call our number. You can also email us or send a direct message through Facebook. Furthermore, we look forward to hearing your feedback and to helping you. All the best, The Marley Spoon Team.
Absolutely dissatisfied 2 weeks in a row got wet boxes, ice packs were completely melted , my jar of pickles were smashed open and water laying in bottom of box i have pictures i sent to them and no response either time I will be canceling my subscription
Reply from Martha Stewart & Marley Spoon2025-09-21
Hi Linda, we’re truly sorry to hear about the repeated issues with your deliveries and that you haven’t received a response to your earlier messages, that’s not the experience we want for our customers. Please reach out to our Customer Support team via email or live chat so we can look into this right away and make it right for you. All the best!
They tend to leave out important ingredients. For example they forgot to put ground beef in the box for the meatloaf meal. Poor quality control. This has happened to me several times now. It wrecked the whole meal. Then their reply is so weak and doesn'thelp.
Reply from Martha Stewart & Marley Spoon2025-09-20
Hi! I’m so sorry to hear that these deliveries were not up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. For this, please feel free to provide your comments to our customer care team at [email protected] (mailto:[email protected]), chat, phone call, or Facebook chat. Thank you in advance!
Marley Spoon is wonderful. I’ve been cooking with them for 7 months now and love selecting my meals every week. There are so many choices, I have never had the same meal twice, and have learned some great recipes and cooking techniques that I can take with me if I ever do decide to leave the service. I also love the “chef series” recipes they will offer, which go above and beyond a typical recipe to have you do things like making dough from scratch as part of your recipe, so you can take your experience even further. In my entire time with the service, there was only one delivery issue where my box arrived late and I couldn’t use the ingredients due to a holiday week — customer service took care of me by issuing a sincere apology refunding the cost of my box. Each week I am more confident in my cooking than the last, and enjoy the opportunity to cook cuisines from around the world.
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