I love Marley Spoon
I love Marley Spoon. I recommend it all the time. Lots of tomevit is word of mouth because I work retail and I dont want people know personal stuff about me. These people come back and thank me...5 stars
About Martha Stewart & Marley Spoon
Data updated- Website
- marleyspoon.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 144 reviews
- Replies to negative
- 96% (77/80)
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About this business
We are Martha Stewart & Marley SpoonWe love cooking - Martha Stewart & Marley Spoon is making it easier to cook the food you want to eat. We bring together seasonal ingredients, simple, delicious recipes, and make it easy so you can enjoy the fun part - cooking.Experimenting with food is what we do everyday. Our chefs are always in the Martha Stewart & Marley Spoon kitchen creating and perfecting exciting dishes for the weekly menus. Combining fresh, quality ingredients comes naturally to them and by practice they make perfect. Creating simple step-by-step guides along the way makes for an easy experience for cooks at home.Fresh Ingredients We bring great ingredients to your door. Technology allows us to become your local greengrocer, butcher and fishmonger. Or at least it gives us the opportunity to reconnect you with the core values of knowing where your food comes from. Building relationships with sustainable suppliers ensures that we are a lot more than just an online shop.Enjoy a fantastic cooking experience and eat well at the same time. We do everyday!
Written by the business, not verified by us.Is Martha Stewart & Marley Spoon legit?
Martha Stewart & Marley Spoon (marleyspoon.com) has a 3.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Restaurants & Bars and its reputation is mixed. Opinions are polarized: 46% rate it 4 stars or higher while 27% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the wide selection of delicious and creative recipes that make weekly meal planning extremely convenient for busy households. Many people state that the provided items taste remarkably fresh and consistently deliver wonderful flavors for home-cooked dinners. However, some customers also noted frustrating issues with missing ingredients, broken containers, and messy packages. Reviewers frequently shared annoying delivery delays, tracking problems, and occasional instances of spoiled produce arriving in their boxes. Several buyers mentioned that customer support responses offering small future credits felt inadequate to resolve these repeated mistakes.
Auto-generated from all reviews of this business. For reference only.What people say
I love the concept of Marley and spoon
I love the concept of Marley and spoon. I love how simple the recipes are to follow. I do not like the fact that the portions are so small. It is mainly the meat, the protein portion is maybe 4 oz to 5 oz each person.
DO NOT USE!
DO NOT USE! Ok food/packaging...HORRIBLE CUSTOMER SERVICE! Their delivery driver backed into one of our granite driveway posts causing $700's worth of property damage. After multiple communications with pictures and repair estimates, they have refused to offer any compensation. And suggested that I pursue legal action against THEIR delivery service!
Reply from Martha Stewart & Marley Spoon2025-11-12
Hi Ken, thank you for taking the time to share your feedback. We’re very sorry to hear about this experience and the damage caused. We’re actively working with our delivery partner to review the situation and identify a resolution. We’ll be in touch as soon as a solution has been arranged and appreciate your patience in the meantime. All the best!
Easy to order and very convenient when…
Easy to order and very convenient when cooking for two
First box forgot both of my steaks
First box forgot both of my steaks. Offered an $11 credit for future use and after several emails (I could not get ahold of a living person with their customer service) than the offered $15. Next box I reordered the steak and they substituted chicken breast for steaks. WTF!? I just wanted some steaks. They also forgot ingredients and again offered minimal future credit. I just cancelled the service and went to Sunbox and Green Chef. Marley Spoon was the worst food delivery box I used because food was missing, customer service was terrible, and I just prefer to use their recipes and buy my own food now b/c their customer service is terrible and it is unreliable.
Reply from Martha Stewart & Marley Spoon2025-11-11
Hi Eric! Thanks for your feedback. We're sorry to learn that one of your meals had the protein substituted and that you were unhappy with the credit provided. We sincerely apologise for the inconvenience this caused you. Please don't hesitate to contact our customer care team if you need additional support. All the best! Your Marley Spoon Team.
I can't get into my account
I can't get into my account. It says my email is wrong, but you keep sending me the notices and menus to select from, but I can't to make the changes.
Ingredients are unsatisfactory.
Ingredients are unsatisfactory. one of the recipes this week used bok choy. I got 3 bok choy for 4 meals, and it was supposed to be baby bok choy, while I received larger bol choy, which are cheaper and tougher. Another recipe this week had lemon in it, it said 1 lemon required, which was provided. Recipe said to squeeze out 3 tablespoons of juice and cut the rest to wedges, which is laughable, the lemon provided was smaller than a lime, I got 2tbsp of juice from it, Marley Spoon is sooo cheeeeap
Reply from Martha Stewart & Marley Spoon2025-11-10
Hello Slava, thank you for your feedback. We are so sorry to hear that the quality and portioning of your ingredients led to such disappointment. We hold ourselves to high standards, and it is clear that we failed to meet them with the Bok Choy and the Lemon. We need to investigate these quality and sourcing issues immediately and ensure you are properly compensated. Please reach out to us via email at [email protected], over the phone at 866-228-4513, or through the chat function on our website. Our customer care team will be glad to assist you with compensation and ensure this is addressed with our Procurement Team. All the best!
I have recommended Marley Spoon to many…
I have recommended Marley Spoon to many people primarily because the food is generally wonderful, the portions generous, the recipes creative, and the instructions well done. I like that I am learning different cooking techniques and that I feel like I’m an active participant in creating some really tasty meals. So why just three stars? Primarily because both the website and customer service are sorely lacking. It is difficult to pause the subscription for more than a couple of weeks; and when looking for help, the website promotes a customer service number that simply sends you back to the same unsatisfactory website. I would also like to be able to gift subscriptions and not just give a gift card. Additionally, as a single person, I wish there was an option for single servings. All this being said, Marley Spoon is light years ahead of Blue Apron and Hello Fresh, the only two other meal kits I have tried, and I look forward to receiving my next box.
Reply from Martha Stewart & Marley Spoon2025-11-08
Hi TexasLolly, thank you so much for your thoughtful feedback! We’re thrilled to hear you enjoy the recipes, portions, and cooking experience with Marley Spoon. We also appreciate your honest comments about our website and customer service, and your suggestions around gifting and single‑serving options: we’ll make sure your feedback is shared with our team. Just so you’re aware: we now offer a Ready to Heat plan (called Balance by Marley Spoon) that might suit you if you’re looking for convenience and flexibility. These meals are chef‑prepared, flash‑frozen (or shipped chilled, depending on your region), and simply require reheating — no chopping or cooking required. You can view and select this plan here: https://marleyspoon.com/select-plan. We’re so glad you continue to choose Marley Spoon and look forward to delivering your next box! Best, the Marley Spoon Team.
Great meals but your fulfillment staff…
Great meals but your fulfillment staff suck.
Reply from Martha Stewart & Marley Spoon2025-11-07
Hello Philip, thank you for your feedback. We are happy to hear that you love our great meals! However, we are very sorry to hear about your experience with our operational quality. We hold ourselves to high expectations, and it is disappointing to learn that our fulfillment process is falling short. We need to investigate these issues immediately and ensure you are properly compensated. Please reach out to us via email at [email protected], over the phone, 866-228-4513, or through the chat function on our website. Our customer care team will be glad to assist you and ensure this is addressed with our Production Team. All the best!
Have had problems with the last 2…
Have had problems with the last 2 orders. A $15 credit helped with the one before last. Two issues with the most recent one: 1) A corner of the box was split open likely causing leakage in one of the sauces, and 2) The wrong recipe card was include with one of the dinners, solve by printing out the correct one, but was an initial source of confusion. The key positive is the unmatched selection of dinners. Finally, a piece of advice from a market researcher, change your surveys when a customer opts out. Very frustrating, including response options which don't apply. Happy to advise.
Reply from Martha Stewart & Marley Spoon2025-11-07
Hi Roger, thanks for your feedback. We're sorry for the issues with your recent orders and appreciate your patience. It’s great to hear you enjoy our dinner selection, and we’ll use your comments to keep improving. If you need further help, please reach out to our customer service team - we’re happy to assist. All the best!
Decline in Quality
I love this meal service, however, over the last few months, the quality has declined greatly. My box is almost ALWAYS damaged and I am always missing at least 1 ingredient. I hope they fix this soon because it is frustrating and I really LOVE this service!
The food is more varied and very tasty…
The food is more varied and very tasty in comparison with the two other meal subscription companies I have tried in the past 5 years. No problems with delivery or quality. Spicing and flavoring are very excellent.
Disappointing
Issues with every box. Ingredients are commonly missing. Everything is dumped into a single box, no matter how many meals. Very unorganized. Financially, they don't make things truly "right" when there is an issue, just throw a $5 credit at you. Meals are not impressive (not super easy, no WOW flavor). This has been disappointing. Home Chef is much better.
Reply from Martha Stewart & Marley Spoon2025-11-04
Hello Kimberly, thank you for your feedback. We are so sorry to hear about your severely disappointing experience with Marley Spoon. We hold ourselves to high standards, and it is deeply concerning to hear that we failed to meet those expectations in your case and that our compensation was inadequate. We want to make this right. Please reach out to us via email at [email protected], over the phone at 866-228-4513, or through the chat function on our website. Our customer care team will be glad to assist you further, addressing all your concerns. All the best!
Delivery and Communication Issue
For the second time, I did not receive a delivery. In addition, the deliveries have been coming later and later in the day. In the past, I was able to speak to someone on the telephone. Being able to speak to a live person was very much appreciated!
Reply from Martha Stewart & Marley Spoon2025-11-03
Hello Linda, thank you for your feedback. We are so sorry to hear that your experience with Marley Spoon has been so disappointing, with a second non-delivery and boxes arriving later and later in the day. We hold ourselves to high standards, and it is disheartening to hear that we failed to meet those expectations in your case. We also understand the frustration of not being able to reach a live person by phone, which was a service we know many customers appreciated. We need to resolve this immediately and ensure you are properly compensated for the missing box. Please reach out to us via email at [email protected], over the phone at 866-228-4513, or through the chat function on our website. Our customer care team will be glad to assist you with a full refund and address all your concerns. All the best!
Great flavor profiles
We have subscribed to various meal services and Marley Spoon is far and away the best we have tried in terms of quality of ingredients, packaging, delivery and overall selection. There is just enough prep work that I feel invested in the meal. An unexpected bonus from this service is the inspirations it has given me to try similar flavor combinations and new recipes. I would, unhesitatingly, recommend this to anyone.
So glad we tried Marley Spoon!
We used another meal plan for a few years and got tired of receiving sub-standard ingredients. We gave Marley Spoon a try and it’s been fantastic! So glad we switched. The ingredients are always great quality and the recipes are delicious.
Absolutely Love Marley Spoon!!!
I have loved every menu so far. I have tried numerous other home delivery meal companies, but none compare to Marley Spoon. I have been using this service October, 2025.
We have been pleased with Marley Spoon
We have been pleased with Marley Spoon. The meals are very tasty and it is a great convenience for not having to meal plan. I also have never had issues with meat leaking out of packages in the box like some other meal delivery brands we have used.that is a huge difference for me and an important one for food safety. My only suggestion would be to offer a few more lower calorie options.
The food is good, packaging not so much
The food and choices are good. The quality control on the boxing of the ingredients needs work. I’ve had missing ingredients and recipes on almost every order. I don’t think Martha would like that.
The recipes are fantastic!
The recipes are fantastic. Good for a novice cook (my husband) to a well skilled cook like myself. The recipe cards give concise instructions and pictures. All the ingredients are fresh and hold up well. I had one experience with my box being 2 days late and had to call customer support. I was instructed to throw it away and refunded the cost.
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