Reship

Great service

Great service. Good experience.

Your prices are extremely high compared…

Your prices are extremely high compared to your competitors. Does it make sense that I pay more than half of the shipment's value just for shipping? Especially when it weighs less than 1 kg!

Expensive but good so far

The reshipping service speed is pretty fast. The process feels relatively simple. More photos would have been nice but I was happy to get one. I just wish it was cheaper. 1x hardback book cost me roughly $50USD (so $100AUD) for a $35 book. I'd do it again though, for those special books only available in other countries...

For the amount I paid for my package

For the amount I paid for my package to be shipped from Canada to Texas I would expect better packaging. My box arrived SMASHED! The only reason I did not contact reship is because my item was not ruined. But paying close to $100 in shipping fees, you all need to label “fragile” on the items! And they had another package that wasn’t mine taped to my package so I’m hoping I didn’t pay for the shipping on it.

Excellent service

Excellent service - and when I had an issue (my fault) the CS team quickly resolved it and I received my package. Great work by those who assisted me!

I found the Reship app had big…

I found the Reship app had big issues-every time you used it you had to refresh the page all the time and it wasn't connected to reality so I didn't know my package had arrived. The other reason I didn't know my package had arrived was I didn't get an email from Reship. There was a drama when my package arrived at Portland Post Office who said was delivered and taken by someone on July 3 when Reship Portland was closed that day. I found that USPS has many issues with delays-misdirected mail-lost mail. My package was in an unknown and untracked black hole but eventually turned up days later. I recommend insurance or use PayPal as it's all iffy.

Quick shipment

Quick shipment, clear tracking--loved it!

Quick shipping!

Once reship had my item I was notified promptly and once I elected my shipping method, I had my item within two days.

Very efficient and professional.

Amazing service!

Amazing service, thank you. The whole process went smoothly and at no time did I feel like it was out of control, unlike my experience at one of your large competitors who lost my parcel.

This company misrepresents its services…

This company misrepresents its services and only informs you of delivery prices after a package has been sent. Their customer service is also poor; I wish I could give it a zero rating, but that's impossible.

My first package from Kolorsource was…

My first package from Kolorsource was reported lost. Kolorsource sent the same second package, not arrived. Two months and no order. Ruined my business. Gayle Michell

always reliable

Customer Service Timeline Is Horrible

I had previously ordered some Apple Products via temu to ship it to my cousin living in his homeland country which happens to be Nepal and lost the suite email access it took them over 2-3 months to recover the packages which they followed through. Can't make any complaints there but the time taken could be less. Now my packages are pending outbound processing verification since the destination is Nepal and its been nearly a month and I paid for fedex express i believe. They stated they need to investigate because the destination is nepal and i have no idea why that is this way. I have used shipbymail before and they dont do custom value declarations but reship is way too slow. Unsure why the hold even took place but ill update this once they get the packages safely. I had previously mentioned my ties in Nepal the reship account is always handled through a remote desktop protocol located in Nepal since I cant access their banking there directly. Will update it to three or four stars but keep in mind if something goes wrong on your end you have to wait months but they didnt charge me extra fees for the storage so thats a plus. I think their customer service on the internal level is extremely slow and they need to improvise on that alot.

Great communication

Great communication. Immediate shipping with multiple options on speed and carrier.

This is my first time using Reship and…

This is my first time using Reship and was pleasantly surprised. Very good service.

Was unable to add the value of my items…

Was unable to add the value of my items from my mobile phone, therefore accrued extra storage charges as I did not have access to laptop and it was too time consuming to send them all in by hand via email as was the suggested workaround

Jade Maree TuniAustralia · 4 reviews · Verified · Experienced 2026-07-09 · Posted 2026-07-10

Bubblewrap needs to be added to checkout

The option to add bubblewrap needs to be added to checkout. Having to email for every package (which has now cause one of my packages to not recieve bubble wrap) is ridiculous.

Everything is great

Everything is great, all love goes to Martha, shes a sweetheart and extremely dedicated in her role at reship, ofcourse a special thanks to all the team you are all amazing. Keep it up! Best regards Hesham Malalla

Great customer service

Great customer service. Maya answered all of my questions and concerns. My Item arrived at the Reship office and I was promptly notified. I arranged shipping and Reship quickly forwarded my package. No problems, smooth service. Friendly, professional customer service.