Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.
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Is Reship legit?
Reship (reship.com) has a 3.9 out of 5 rating on OK.one, based on 175 user reviews collected here. It is listed under Business Services and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-25.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently share that setting up their accounts and managing packages through the digital platform is remarkably simple and fast. Consumers appreciate receiving helpful photos, noting that their items arrive promptly and in perfect condition thanks to efficient warehouse handling.
However, some customers also noted that shipping prices can be unexpectedly high and difficult to estimate beforehand without clear upfront details. Reviewers occasionally experienced frustration regarding expensive courier selections, alongside unexpected extra charges for storage or specific carrier limitations. Others pointed out that reaching out to customer support during delivery delays could sometimes be challenging or unhelpful.
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I am so thankful for your organisation which has made it so easy to order items that normally do not ship overseas from their companies. My only suggestion was to make it easier to complete the order after you receive it. Once I figured it out it was easy but I have to admit it took me awhile. My item arrived with in three weeks from your notice which was awesome.
I will be using you again and have already recommended your company to others.
Thank you so much.
Not only are the cheapest shipping prices too expensive especially considering it’s not fast whatsoever (2 weeks) there are hidden fees you’ll have to pay later without knowing you’d have to. Bringing my total to 131$!!!! 131$ to ship underwear that is worth much less than that. Absolutely ridiculous. 10/10 would not recommend and will not use their service again.
Three of my packages were delivered, but Reship has not processed them on time. Their website says processing takes 24–48 hours, but now they are saying USPS packages can take 1–2 weeks after delivery.
I was planning to combine my packages into one shipment, but the delay is causing extra storage fees. They charge $1 per day after 30 days, and I've already been charged $10. Since I now have to wait another 1–2 weeks, I'll likely end up paying around $20 in extra fees because they didn't process my packages within their stated timeframe.
I am a dumb American who does not know how addresses in Canada work, so I totally put the wrong address, but everybody involved was super friendly and I was able to get my package with no delays!
I have a free account and wanted to consolidate shipping. At the time I was trying to combine 6 small packages. I ended up reshipping each separately. I later found out that I could have consolidated 2 packages and that would have cut my shipping charges in half. I could not find that information on the website. I love the service, but this was an expensive lesson for me. .
The thing was that the seller did not label my last shipment with the Suite number, so my shipment did not show up until I had contacted Reship, they cleared this up in just few minutes and everything was settled and ready to go. Thanks.
Overcharged for a parcel 3 times.
Emailed them on 3 separate occasions including their messaging system with evidence of overcharge which is showed on their billing system with 3 unique receipt numbers
Parcel has disappeared from my portal after payment went through - 3 times for them to ship the parcel to me yet they are asking for storage fees
Nothing has resulted in this getting resolved
Overcharging and not refunding and non existent customer service
I had a very disappointing experience with this service. There were repeated delays and communication issues throughout the process, and it felt like I had to follow up multiple times just to get basic updates.
Several technical and system-related problems were mentioned as reasons for delays, but they were not clearly resolved in a timely manner. Additional fees were also applied during the process, which were not clearly handled upfront, leading to frustration.
Very poor customer support. No one responds on live chat, and emails go unanswered for days. My packages were stuck with Reship for over a week, and I had to repeatedly follow up without receiving any proper solution or clear communication. The lack of responsiveness caused unnecessary delays and negatively impacted my business. Unfortunately, this has been a very disappointing experience, and I cannot recommend their service.
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