Reship Provides Every User With Their Own UK, USA & Canada Shipping Address. Reship Also Provides A No Sales Tax Address In Portland, Oregon. Shop Stores That Don't Ship To Your Country With Reship Package Forwarding Services.
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Is Reship legit?
Reship (reship.com) has a 3.9 out of 5 rating on OK.one, based on 175 user reviews collected here. It is listed under Business Services and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-08-25.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently share that setting up their accounts and managing packages through the digital platform is remarkably simple and fast. Consumers appreciate receiving helpful photos, noting that their items arrive promptly and in perfect condition thanks to efficient warehouse handling.
However, some customers also noted that shipping prices can be unexpectedly high and difficult to estimate beforehand without clear upfront details. Reviewers occasionally experienced frustration regarding expensive courier selections, alongside unexpected extra charges for storage or specific carrier limitations. Others pointed out that reaching out to customer support during delivery delays could sometimes be challenging or unhelpful.
Auto-generated from all reviews of this business. For reference only.
Many say this service is a scam but it isn't. I haven't had them charge me any fees that were not already plain and clear in the pricing plan you choose. The only thing you don't know is what the shipping cost will end up being until it is time to ship. Keep in mind, at least shipping from the UK, the Royal Mail option seems to be only available for small items (like a single pair of shoes). It disappears if you ship larger items and all you are left with are UPS, DHL and PostNL with UPS being really the only viable option.
I've mainly dealt with the UK Reship warehouse and the team is very efficient there. Packages delivered and requests made there are often processed in under an hour. The US Reship warehouse however is a different story, they are very slow. Not sure if they have way more volume but I've seen up to 3 days for a delivered package to finally be processed.
Mobile app isn't the greatest either so I prefer using the webpage but overall, other than what I wrote above, I've had zero issues with the service.
I'm very satisfied with the service. Everything went smoothly, the delivery was on time, and everything arrived in perfect condition. Fast and reliable service, as always. I've trusted them for years and have always had a great experience. Highly recommended!
After UPS lost a package, Reship first they said they had to wait for UPS to contact them. After months of follow-up inquiries from me, they forwarded my case to a "designated team" that has also done nothing for eight months. More than a year has now passed. I am out hundreds of dollars while Reship sits on their hands. Reship was fine until a problem occurred, then they just kept my money and did nothing.
Reship has degenerated from really bad to abysmal. Incompetence and negligence leads them to bill multiple times for the same invoice and then, worst of all, incessantly lie about it and refuse to rectify the issues.
worst experience with customer service i’ve ever had. just excuses for technical issues and rude unhelpful attitudes. this company will overcharge and add numerous fees for excessive profit. this is the last time i will use
their service
I have used this company many times to ship and forward items that are rare to find in the US. I am a collector and this is the only way to ship some of the items I purchase. Many countries won’t ship direct to the US. It may seem like the prices to ship are higher than average but Reship will take care of everything. I have never had a problem getting any of my items promptly. I am very happy with their services.
Great experience all around!! As soon as the warehouse got the package, I received pictures same day and item was shipped out to me by the next day and came in perfect condition. Will definitely be using reship again!! Thank you for taking care of my package! :)
Charged me $5 storage fee which is absolute BS. The consolation fee was $7 each package and then extra fee for padding. Then it was minimum $160 USD to ship two books. Had to ship them separately. Never using this service again
Your team at the call center has hung in there to help me pay the shipping invoice. Since usually lacking digital facility, I apologize for getting frustrated with any of you. Charles was especially patient to take so much time with me on June 19th, giving up his lunch hour! I feel he has worked hard for a gold star on my behalf! Thank you, Charles, for going the extra mile! B.T.M.
Terrible customer service was lies to about shipping my package a month later it was still at the facility even though they said it was shipped and i followed up with customer service and was told it was on the way. Still not here. Followed up again, and was told they never shipped it. and still don't have it!
Customer service has been fantastic thanks to all the people that have helped after eBay stuffed address multiple times and the team always helped to track down all but one really appreciate it. After a huge freight charge on one parcel I worked out that consolidation you need to do separately from just auto pay and send consolidate. When I did it separately actually got done heaps better and freight affordable again . Need to clarify this better on site, although this should be standard as the main reason we use reship