At Rocket Lawyer, we believe everyone deserves affordable and simple legal services. Our laws should protect and empower—but for too many of us, the law is out of reach, because of high costs and complexity. So, we’re changing things. Since 2008, we’ve helped over 25 million people and organizations obtain the legal help they need, at a price they can afford. That’s legal made simple.®
Written by the business, not verified by us.
Is Rocket Lawyer legit?
Rocket Lawyer (rocketlawyer.com) has a 4.1 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 98% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly intuitive and user-friendly platform for making it remarkably simple to complete, customize, and manage various legal documents without any stress. Consumers appreciate that the website provides clear guidance, ensuring that people can easily navigate through different options to find what they need.
However, some customers also noted unexpected difficulties regarding subscription charges and managing recurring memberships. Reviewers mentioned that editing certain documents manually could sometimes disrupt formatting, and a few individuals struggled to get timely help from customer support when facing more complex legal questions.
Auto-generated from all reviews of this business. For reference only.
I really thought I was gonna have to quit your app, but the representative gave me an alternative, and I don’t remember her name, but kudos to rocket lawyer for having her because she gave me an alternative to your app! She was kind, knowledgeable, respectful, and a team player for someone who wants your product but is limited as to how to spend money.
Reply from Rocket Lawyer2026-05-05
Hi Charles,
We're happy to hear that you had a positive experience! We appreciate that the representative was able to provide you with an alternative solution. Thank you for your feedback.
You made it so easy to do a will for a single person. It was not overwhelming.
You also allowed me to edit where I needed to. AND the first 7 days are free! Being on a fixed income your site enabled me to accomplish what needed to be done.
Reply from Rocket Lawyer2026-05-05
Hi Lori,
It's great to know the editing options and free trial helped you complete this important task within your budget. Thank you for your feedback!
I got what I needed fast and it was easy to fill out and I understood it. I feel better knowing that I now have plans that can happen the way I want when I am deceased.
Reply from Rocket Lawyer2026-05-05
Hello Beaddie,
We're happy to hear that the process was fast, easy, and understandable for you. It's great to know you feel better having plans in place. Thank you for your feedback.
I am brand new to using Rocket Lawyer and called in to get some guidance and support! The gal who took my call was amazing! Positive, helpful, kind....truthly how I want to be treated when I am online! Well done to whoever has put the training program together, althought I do want to say, I sensed that the gal was just a kind, positive person by nature! Thank you Rocket Lawyer!
Reply from Rocket Lawyer2026-05-05
Hey KJ,
We're happy to hear that you had such a positive initial experience with us! We appreciate you acknowledging their natural kindness and our training efforts. Thank you for your feedback!
I’d like the fact that it gave me step-by-step information on how to fill out the forms provided the insight on proper grammar and expectation of document
Reply from Rocket Lawyer2026-04-29
Hi there,
We're happy to hear about your positive experience with our document creation and appreciate your review, thank you!
looking to write a will and trust quickly. able to obtain documents, but the pricing for an attorney was more than my friend wanted to spend, although it looked reasonable
Reply from Rocket Lawyer2026-04-29
Hi there,
We appreciate your feedback. We're happy to hear you were able to obtain the documents. We know that attorney fees can be a concern, and we aim to provide reasonable pricing.
During my 1 week trial of their services the contract I submitted was reviewed in 1 day as promised.... Funny, once I paid the yearly fee I submitted a similar contract for review but the answer was that no one was available to review it... I thought it was important for potential customers to know how this company operates...
Reply from Rocket Lawyer2026-04-29
Hi there Michel,
We're sorry to hear about this recent experience. There can be several reasons why an attorney may be unable to review a document. You're welcome to resubmit it for review if you would like. For further assistance, please reach out to our customer service at 877-881-0947 (M-F, 6am-6pm PT).
Knowing the details that I put in, Rocket Lawyer was great at assembling the "legal-ese" for me!
Reply from Rocket Lawyer2026-04-29
Hello Ashley,
We're happy to hear that our service was able to assist you by creating the legal documentation you needed from the details you provided. Thanks for your feedback!
Easy sign up, clear pricing, searchable templates, editable outputs. I would have gladly paid for the individual document I needed if that were an option, rather than signing up for a free trial of the subscription plan.
Reply from Rocket Lawyer2026-04-29
Hey Lane,
We're happy to hear that you found our sign-up process easy and the pricing clear. We appreciate your feedback regarding the option to purchase individual documents, and we'll consider this for future improvements to our service.
Fraudulent and sneaky subscription scammers. I didn't know I was signed up for it was billed and then customer service says they can only help for refund 30 days. They hope you don't notice this on your credit card. STAY AWAY
Reply from Rocket Lawyer2026-04-22
Hey there Tyler,
We'd like to assist you with your billing issue. Please respond to our information request at your earliest convenience. Thank you!
It was easy to do, the document turned out great and I was able to submit it electronically without any problems.
Reply from Rocket Lawyer2026-04-21
Hi Sheri,
We're happy to hear that the process was easy for you and that your document was created successfully! Thank you for sharing your positive experience with us.
Man was low key, good listener, told me the rights and other offers for this service.
Reply from Rocket Lawyer2026-04-21
Hey TJ,
We appreciate you taking the time to share your feedback. We're happy to hear that you had a positive experience and that the information was helpful!
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