All in one place
Really easy to tell which specialist is in my insurance network and finding options at that! I now have a psychiatrist and therapist all in one calendaring, messaging, mood trend tracking hub!
About Rula
Data updated- Website
- rula.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 219 reviews
- Replies to negative
- 89% (17/19)
Do you own Rula? Claim this profile for free and start replying to reviews.
About this business
Our mission is to make mental healthcare work for everyone.
Written by the business, not verified by us.Is Rula legit?
Rula (rula.com) has a 4.6 out of 5 rating on OK.one, based on 219 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple it is to schedule online sessions, input insurance details quickly, and easily navigate the platform to find qualified providers. People highlight that therapists are professional, attentive, and supportive, offering valuable strategies that genuinely help improve daily mental well-being and personal lives. Some reviewers were not happy with customer support and billing administration, mentioning unreturned emails, delayed responses, and difficulties getting refunds resolved. A few individuals also shared frustrating experiences regarding providers failing to show up for scheduled meetings or finding out doctors could not accept them.
Auto-generated from all reviews of this business. For reference only.What people say
MY daughter and I were having…
MY daughter and I were having difficulty getting along. Since we started counseling she’s being much more friendly to me and we’re working through our differences
GriefThe therapy that I have been receiving…
The therapy that I have been receiving at Rula has been extremely helpful. I feel as though I’m able to process my feelings and grief. I’m 66 years old and have had little experience with therapy. I’m so thankful that I decided to receive therapy. I didn’t realize how beneficial therapy would be for me. My therapist has a way of gently tapping into my past trauma and making it easy to address serious issues I needed to deal with. I look forward to my session with my therapist. Thank you
I would like to thank you for the care…
I would like to thank you for the care and dedication you provided during my visit. I truly felt that you listened to my concerns and gave me clear, professional guidance. Your recommendations have had a positive impact on my health and have helped me feel better. I greatly appreciate your commitment, compassion, and the quality of care you provide. Thank you very much for your support.
I have a therapist who I trust and has…
I have a therapist who I trust and has given me really good suggestions for handling things in my life.
Would recommend to others
Would recommend to others. Easy to use website. User friendly.
Dr Salami has been working with me on…
Dr Salami has been working with me on my ADHD diagnosis. I have been struggling for years and was terrified to make this move but she is wonderful with me and I appreciate her support
My therapist listens
My therapist listens, helps, doesn’t judge, and gives me exercises to work on.
The therapist was straightforward and…
The therapist was straightforward and kind. I look forward to our next session!
I’m very pleased with this and have…
I’m very pleased with this and have been looking for a Therapist for awhile. Allison is awesome and I’m looking forward to more sessions with her. This is the first time that I’ve made the decision to get help and I’m so thankful I did. I’m ready to heal and be healthy minded and happy. Thank you🙏
Great therapist
Great therapist, easy to talk to
Great therapist
i like using this platform because it…
i like using this platform because it allows me to see my therapist when im working from home.
Rula is very easy to use and a…
Rula is very easy to use and a therapist I started seeing is experienced
Great experience getting me in and…
Great experience getting me in and meeting my needs. I love my provider.
Great Therapist
She’s a very good therapist. She’s making me open up and see things differently. She’s helping me navigate to the loss of my daughter. I feel the way I feel.
Mental health is living a blessed and…
Mental health is living a blessed and prosperous life. I would recommend this service to people, friends and family.
Rula keeps informed of my appointments…
Rula keeps informed of my appointments in a timely manner.
Lies about insurance coverage
Was told multiple times and it os even stated on their website, and TriWest’s portal that they are in network. However after I refused to send them a copy of my military ID because that is illegal, they flipped their response and said they have never been in network with Tricare.
Reply from Rula2026-08-03
We are always working to improve our patient experience at Rula but we occasionally fall short. Because of privacy regulations, we cannot discuss any specifics in this forum. We would appreciate the opportunity to connect with you directly to learn more about the feedback you provided. Please provide us with the email address and full name linked to your account (you’ll receive a separate email from Trustpilot where you can provide this), and we’ll follow up with you directly.
I felt comfortable right away with…
I felt comfortable right away with Katherine. I’m looking forward to our next session.
Grow Therapy
Headway
Talkspace
BetterHelp
Talkiatry
SonderMind
Brightside Health
Teladoc Health