Thank you for taking the time to leave us a review (it really helps!).A destination for the creative, worldly woman, our mission has always been to surprise and delight with unexpected, distinctive finds for your wardrobe and home. Offering an expansive, carefully curated collection of clothing, accessories, homeware and furniture, we aim to inspire to live and dress beautifully.Customer ServiceHaven't found the answer to your query? Get in touch.AnthroPerks - Loyalty ProgramWhat is AnthroPerks exactly? In a word: exclusive. You'll be the first to know about new arrivals, product exclusives, only-at-Anthro artist collabs, special promotions, events, birthday treats and so much more.Find out more!StoriesFrom sweet bakes to gift guides, collaborator interviews to styling 101s - our blog has it all.Start reading nowA Greater GoodOur mission? To utilise planet-friendlier practices, share our resources, and foster a sense of community…Learn more
Written by the business, not verified by us.Anthropologie (www.anthropologie.com) has a 3.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 41% give 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the remarkably fast delivery times and the charming selection of unique clothing and home goods available on the platform. Many people find that their purchases arrive securely boxed and wonderfully presented, perfectly matching their expectations for special occasions. However, some customers also noted frustrating issues with unhelpful support teams when attempting to resolve various order problems. Others experienced significant delays with international or domestic shipping, occasionally receiving incorrect merchandise. A few individuals additionally mentioned difficulties with returns and a lack of timely communication from staff members.
Auto-generated from all reviews of this business. For reference only.Lovely bag my necklace came in and lovely necklace in the sale
Hello - we are so pleased to hear that you love your new necklace and the lovely bag it came in! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
not good as had to return shoes as sizing was small reordered larger size and got charged another 3.95 postage and 2.00 return fee for sending small ones back I reached out to webchat/cust service and they refused to refund my postage fee even though I had reordered exactly the same thing I think they could have met me halfway as clearly there is a manufacturing issue in shoes made OR 2 sizes too small
Hello - sorry to hear the sizing wasn't quite right for you. We do offer an exchange service if it's a case of change in colour/size. The Anthropologie team 💗
Fantastic dress perfect for colour just as shown in pic and the best part it is adjustable
Hello - we are so pleased to hear that you love your new dress and that the color and adjustability are perfect! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
Lovely cotton and super comfortable. They size on the big side , so went down a size and perfect fit .Great price and arrived quickly .
Hello - we love to hear this! Many thanks for your review, we really appreciate it. The Anthropologie team 💗
I love the creative and curated selection of clothing and homeware. Always find something unique. Ordering and returning seem straight forward.
Hello - we are so pleased to hear of your shopping experience with us and that you love our range! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
After 15th days I still don’t received my package..
Hello - really sorry to hear of this delay! We're pleased to see your order is now out for delivery. The Anthropologie team 💗
Wrong attachments to lamp, slow response to enquiries.
Hello - we've had a look and can see the furniture team assisted you with a refund. All replies were within 24 hours - please ensure to check junk folder incase emails are ending up there. The Anthropologie team 💗
Easy to order , great brand names .super deliveries. Easy to return . Thank you
Hello - we are so pleased to hear of your shopping experience with us and that you love our range! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
Delivery took very long. Customer service does not respond at all. I already tried two times!
Hello - sorry to hear! We can't see any previous contact from yourself. However we are pleased that your orders were delivered. The Anthropologie team 💗
Eventually ordered this dress after waiting for my size to come back in stock and even better it was in the sale. Wasn’t sure the colour or style would suit me but so glad I bought it as it’s beautiful and fits true to size
Hello - we are so pleased to hear of your shopping experience with us and that you love your new dress! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
Dress I ordered (beautiful) stated that it "came up large" so as I am between a size 10/12 I ordered small. The waist was tiny so had all the hassle of sending it back. Actual measurements would be more helpful.
Hello - sorry to hear your purchase wasn't quite right! Any issues, customer care are always on hand to assist. The Anthropologie team 💗
Hello - sorry to hear! Please feel free to raise a claim under "My Account" with your preference or replacement or refund, The Anthropologie team 💗
Order came promptly and was delivered to the door. The shoes are very good quality and would buy again
Hello - we are so pleased to hear of your shopping experience with us and that you love your new shoes! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
Delivery was quick and everything was great packed and protected! I bought two icon soft glasses and a candle, the candle smells amazing!😱 I’m so excited for the next shopping!
We are so happy to hear that your delivery arrived quickly and that your items were well-protected! It's wonderful to know you're enjoying your new glasses and especially love the scent of the candle. We appreciate your kind words and look forward to your next visit! The Anthropologie team 💗
Very good selection of clothes and homeware
We are so pleased to hear that you enjoyed our selection of clothes and homeware! Thank you for your wonderful feedback and review, we really appreciate it. The Anthropologie team 💗
Returning item from Ireland has no option to print a return label you have to Pay premium registered post €17 posted my return by registered mail 6th July today is 29th , no acknowledgement from Anthropologie that they have received my return even though tracking says it was received on 11th x and no refund received , customer service not resolving . Soo disappointing , cost of return and postal charges means I have spent €60 for an item that was priced at €40 , which has been returned and no refund to date , if I get the €40 refund it will mean the returned online purchase cost me €20 to €23 for nothing x if the correspondence I got from C/S is correct and they deduct €3 from my refund - I presume they think they covered my return post cost , even though I was at the expense of the return postal charge I would love a reply to this review
Hello - sorry to hear! We're pleased to see you were refunded. All returns instructions are available on our website, The Anthropologie team 💗
Charged twice, emailed to sort out forwarded to accounts and still no news on getting my money back a week later - very poor would never use again
Hello - sorry to hear! We can confirm the Anthropologie team have reached out to your bank to remove the held amount, The Anthropologie team 💗
Don’t ever stop doing the Maeve linen shirts - they are wonderful.
Hello - we are so pleased to hear that you love our range of shirts! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
I love the Bistro tile range so bought 3 mugs that say La Dolce Vita on them and an initialled hook. And another mug. All were superb quality at a great price. Dispatched and received within days. So well packaged and boxed too so all arrived safely
We're so delighted to hear how much you love your Bistro tile range items, and that they arrived so quickly and safely! We truly appreciate your kind words about the quality and packaging. The Anthropologie team 💗
I live in The Netherlands, ordered twice on this website. Fast delivery, good quality products. Very positive about this brand/website.
Hello - we are so pleased to hear of your shopping experience with us and that you love our range! Thank you for your feedback and review, we really appreciate it. The Anthropologie team 💗
204 reviews matching
Reformation
Halara
Cupshe
Urban Outfitters
Fashion Nova
Wolf & Badger
REVOLVE
Free People