STAY AWAY
1. Does not have a trial option. 2. Does not have 100% correct answers. 3. You will fail using their services. 4. They will not refund. 5. STAY AWAY.
About Chegg
Data updated- Website
- www.chegg.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 16% (29/181)
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About this business
Chegg is your source for textbooks, study help, online tutoring, and more. We help students save time, save money, and get smarter!
Written by the business, not verified by us.Is Chegg legit?
Chegg (www.chegg.com) has a 1.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has replied to 16% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-08-28.
What people say
Chegg is Scammer and Fraud
Chegg is Scammer and Fraud. If you want to waste your money and get its subscription and it will empty your bank account no matter you have canceled its subscription or delete it.
Loved it before AI & hate it now
I used Chegg from 2016-2020, before the rise of AI. The site was a life saver. Real humans would answer the questions, and explain the answer step-by-step. I am in school again and using Chegg again. This is nothing like the site I used to use. Questions are answered by AI that usually misses what the question is asking entirely. The AI also can't understand pictures well at all. The AI is terrible and doesn't offer any value different from ChatGPT or even Google's AI.
They Do not have answers to simple…
They Do not have answers to simple problems. Foe Example : if you want to put a 4x 8 piece of plywood through a 3 foot square opening in your ceiling by turning it diagonally , is the opening big enough ? use a 45 , 45 , 90 trtiangle since it's a square
I was charged AFTER I cancelled their…
I was charged AFTER I cancelled their service. Then I was told by the supervisor that there was nothing he could do to stop the charges. Instead he offered a credit that will only apply AFTER the charge has been successful.
AI SYSTEM GIVING AVERAGE of 80% WRONG ANSWERS
Crooks, absolute crooks that lie about using real like experts helping you study, i actually went through over 1000 questions over 800! questions were wrong and NOT answered by a HUMAN "expert" THESE ARE ALL AI ANSWERS HUGE FLAW in any True or False question as the AI cannot comprehend a true or false question it will break apart the question tell you which part is true and which part is false, no REAL answer is given as the AI DOESNT UNDERSTAND they falsey advertise their website AND ARE STRICK about NO REFUNDS. THIS IS NOT A GOOD WEBSITE IF YOURE LOOKING FOR CORRECT ANSWERS YOU ARE LITTERALLY BEING PROVIDED WITH A AVERAGE OF 80% WRONG ANSWERS THERE IS LITTE TO NO COMMUNITY ACTIVITY TO UP VOTE OR DOWN VOTE AND YOU FIND YOURSELF SCROLLING AND SCROLLING SEEING 10+ PEOPLE ASKING IN DIFFERENT WAYS FOR THEIR POOR AI INTEGRATED SYSTEM TO UNDERSTAND THE QUESTION THAT A SO CALLED "HUMAN EXPERT" is answering DO NOT I SAY DO NOT FALL FOR CHEGGS SCUMMY AND CROOK METHODS TO REEL YOU INTO PAYING THEM A PENNY!!!!! IM SO SICK AND TIRED OF ALL THESE POORLY INTEGRATED AI PROGRAMS MADE BY LAZY DEVELOPERS THAT DO NOT CARE ABOUT THEIR CUSTOMERS AND CLIENT ACTUALLY BEING PROVIDED CORRECT INFORMATION THIS IS UTTERLY DISGUSTING!!!! THIS SHOULD NOT BE ALLOWED!!!
All the information is incorrect
All the information is incorrect. I failed a test that cost me money and time. It is a scam.
DO NOT SUBSCRIBE TO THIS SITE
DO NOT SUBSCRIBE TO THIS SITE. I subscribed to Chegg on the 20th of May and immediately cancelled the subscription on the spot as I had thought it was a free trial the way it was advertised, it's the 24th of May, and my account is getting billed every single day, raising bank charges on my account. I contacted their customer service, and they told me there is nothing they can do and will continue billing me for 30 days; how is that legal? Why am I being billed for a service I cancelled and never used?
This company is a scam
This company is a scam, it was written on the subscription plan, 3 days trails before subscription will start but immediately I added my card I was deducted almost £9 , I'm just grateful it wasn't not more than that, please cheggs I need my money back , that's how you've been scamming people with this trick. Scammmmmm and a bridge of contact , and on my account it doesn't even show any order no . Scammmmmm tell any one you know
DO NOT USE THIS COMPANY
I wish I had read these reviews before I "bought" my book. I thought I was buying my book, but apparently I paid out the nose for a rental, and then had to pay even more to keep it. DO NOT USE THIS COMPANY! THEY ARE TERRIBLE.
awful
awful. avoid
You renewed my subscription without…
You renewed my subscription without telling me
Do not use. Complete inaccuracy with answers
Chegg is not a useful tool for revision with higher-level questions. While sometimes a question may be answered with the correct method, there is an obvious lack of experience from 'experts', as there is a lack of care around units and overall understanding of questions. Most of the time, however, the question is answered using the wrong method, sometimes with a method used in year 1 instead of 3. Further, most questions i have uploaded are past papers, to be used for revision, these are frequently taken down, by clear ai moderation. Bottom line, do not use
This review is 100 percent real
This review is 100 percent real. The website has wrong answers. Do not get the subscription. They would not refund you. Stick to Quizlet for accuracy. If I could give no stars I would. Failed critical test using this app as a study guide.
Quick in app customer service
They USED to be great to learn and…
They USED to be great to learn and verify with. Now all they use is "Chegg AI" and it's TERRIBLE!!! Do not waste your money.
Chegg isn’t helpful
Chegg isn’t helpful, most answers are wrong. It’s a hassle to delete membership, I have removed the membership and keep getting charged it’s extremely frustrating.
Horrible Customer Service
Purchased to help with accounting homework, they do not go through the steps and if they do they are incorrect. Tried to call and get a refund (online says 14 day money back guarantee), but they wouldn’t. Had a women named Kiziah help and she was not helpful and acted as if I was a child and didn’t know how to correctly use a computer. Not worth it.
75% of the answers were wrong in my…
75% of the answers were wrong in my case and I got less score using them compare to take my exam on my own without even studying.
BOGUS
ordered. Used the program for assistant with a work assignment. Answers were given clearly and it was verified identical question and answer. HOWEVER EVERY ANSWER GIVEN WAS WRONG!!! Asked for refund because it was misrepresented. Live chat gave "I'm sorry we can't give a refund." No regard for customer service or that the information is bogus. They have NO concern for customer service, for doing the right thing or that their information is incorrect and people pay for that falsehood.
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