I got the compensation
I got the compensation. Thank you.
About Compensair
Data updated- Website
- www.compensair.com
- Category
- Legal Services & Government
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 182 reviews
- Replies to negative
- 72% (73/101)
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About this business
We help receive compensation up to €600 for a flight delay or cancellation or overbooking. Learn more to know if you are entitled to compensation
Is Compensair legit?
Compensair (www.compensair.com) has a 3.7 out of 5 rating on OK.one, based on 367 user reviews collected here. It is listed under Legal Services & Government and its reputation is mixed. Opinions are polarized: 68% rate it 4 stars or higher while 25% give 1 star; The business has replied to 72% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly responsive support and professional team that manages travel disruption claims with remarkable efficiency. People note that the overall reimbursement process is extremely smooth, with clear and reassuring updates provided consistently throughout the procedure. However, some people mentioned experiencing lengthy delays, repetitive automated responses, and a frustrating lack of updates regarding the true status of their cases. Consumers also felt that the service fees charged upon successfully receiving a refund were significantly high. Reviewers noted that waiting for prolonged periods without proper progress reports caused unnecessary frustration.
Auto-generated from all reviews of this business. For reference only.What people say
Great experience
Great experience, everything was handled quickly and professionally. The team stayed in touch, explained each step clearly, and provided real support throughout the process. Very reliable and easy to work with!
I am very glad that I received the…
I am very glad that I received the money today.It was unexpected as I have been tried but hopefully Compensair team did very great job.Thanks for helping. They treat the situation very calmly and given every update to us.Very much thankful.
I received the money for 3 hours of…
I received the money for 3 hours of delay.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY - Borderline unethical and illegal This company somehow tracks delayed or cancelled flights and then pops up on you social media offering you the ability to see your compensation. Once you insert flight details etc to obtain this information, you have now signed up without knowing it. This means they now take 30% of your compensation and take 50 emails, what’s app messages etc to eventually get what is due to you. My flight was cancelled in July and it’s now November and I am still fighting with them.
Reply from Compensair2025-11-24
Dear Natalia, When applying on our website, you signed the Power of Attorney and uploaded the required flight documents, authorizing us to represent you. The terms of our cooperation (including information about our service fee) are publicly available on our official website, and we make every effort to ensure full transparency before a claim proceeds. On July 27, we informed you by email that the claim was submitted to the airline. Until the moment the airline processed your compensation, we did not receive any request from you to withdraw your claim. After notifying you that the compensation had been received, you asked us to close the case and transfer the full amount without our commission. Although this request fell outside the agreed terms, we made an exception and transferred the full compensation to you on October 17. We also received your confirmation of receipt. Please note that any fees charged by intermediary or recipient banks are outside our control and, as stated in our Payment Policy, are paid by the client. If you have any further questions, we remain available to assist.
I tried on multiple companies to claim…
I tried on multiple companies to claim my delay flight but only Compensair do ther job how it’s supposed to be. Good and fast communication. All recommendations!!!
Great experience with Compensair
It took just a month to get my compensation minus around 30%. Great communications with the Compesair team.
All was good
Simple process
Result is feasible!
Thank you so much for your reliability…
Thank you so much for your reliability and speed of execution. AHMED ELSOKARY
Airline denied our request, but Compensair saved the day!
Westjet cancelled our return flight from France to Canada. No way out for 3 days at the end of a busy summer! Upon our return, we made a complain with them. After a few days, they denied our request for compensation, because it was an 'unscheduled maintenance'. They did not cover our expenses due to that cancelled flight: hotel, taxi, food and phone bills. We decided to google another way to get our compensation. Compensair was one of the first company that popped up, so we tried. We entered basic information on their user-friendly website (names, flight, proof of flight payment...), then they contacted us via the Whats app to chat live, which was really useful. We were able to follow the status of our application for compensation on the website. As announced, it took almost 2 months for the process to be done, but when it did, we got a substantial amount back, even with the 15-20% commission that the company takes. The compensation was sent directly to our bank account after providing a copy of our ID and our bank information within days. We got 2/3 back of our 2 full flight purchase, way more than expected! Next time we get a flight issue, we are coming right back to Compensair. :)
I had a canceled flight and was worried…
I had a canceled flight and was worried about getting reimbursed for myself and my family, but Compensair made the process incredibly smooth and stress-free. Their team was professional, responsive, and guided me through every step. Thanks to them, we received our reimbursement. I highly recommend Compensair to anyone dealing with flight disruptions....they truly make a difficult situation much easier!
The best company that help you get what you really deserve
I had the best experience with compensair. I am extremely satisfied with Compensair's service. They handled my compensation claim against easyJet after my flight was cancelled and made the whole process easy and transparent. Communication was excellent throughout, and I received the compensation I was entitled to without any hassle. I highly recommend Compensair to anyone experiencing issues with airlines—very professional and efficient!
I was not a believer
I was not a believer:-) when I got the email from Compe ceair that we are entitled to 600 EUR each for our cancelled LOT flight and they will help us to get the compensation for a fee. The communication was through an email and WatsUp, I messed up a few times the ingormation that was asked of me and they communicated again and again till we cleared up the mistakes. Responded to my messages the same day, sometimes in matter of an hour or so. The whole process took around a month and 10 days and we got the compesation minus their fee which was around 30%.
Very nice company
They help me whit Wizz
In less than a month
In less than a month, all my documents were accepted, and the compensation was approved. I’m very satisfied! I received prompt responses every time I had additional questions.”
i had a flight that didnt get the…
i had a flight that didnt get the airport i wanted to go to,instead it went to another airport due to problems with the plane,and waited for 5 hours in the plane without leaving,after a few months i saw an ad for compensair that i would get my money back,first i thought it was a scam,but i decided to give it a try since i dont have anything to lose anything,i lost hope at first,but after a few months,they informed me that the airline agreed to pay,and a few days later i got my money back,so its real.If ur flight was ever delayed or canceled,dont hesitate to contact compensair,they are the best option,and i assure that you’ll get ur money back.
Helpful but big comision 30% !
Thank you for the fight with Air Canada
Hi there. Very happy with this company for fighting with Air Canada and getting the payment for me which needed to get. Thank you so much and I recommend to others to use this company
5 stars to all at Compensair, thanks again
These guys were great; they got me compensation for my cancelled flight with next to no work from me. Thanks again to all even after I didn't realize the payment was in my account for quite a while and a few email nudges!
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