Sign upVisit our blogJoin the communityHungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we use proprietary predictive technology to deliver groceries and recipes that best suit your individual needs and goals. We also assist with meal planning and nutritional support, helping you save time, save money, shop sustainably, and eat what makes you feel your best. Hungryroot first launched in 2015 as a better-for-you foods brand, and is now pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
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Is Hungryroot legit?
Hungryroot (www.hungryroot.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful food quality, extremely fresh ingredients, and the amazing convenience of quick, easy-to-make meals that save valuable time throughout the busy week. People really love discovering delicious new recipes and appreciate how simple it is to avoid grocery shopping while eating healthier every single day.
However, some people mentioned that certain fresh produce items spoiled quickly or arrived in a somewhat disappointing condition. A few other people also felt frustrated when unexpected extra items or subscription credits were automatically added to their weekly orders without clear notice.
Auto-generated from all reviews of this business. For reference only.
I was soooo disappointed with this service. Ughhh. I had higher hopes for them. As a single individual, I put together my plan was so excited to get my order, and I received my product on time. When I opened up my box, all of the various items were disgusting. The worst one was the salmon that had a green (bile stain) and had visible parasites… I tried to reach out to hungry root to let them know. They said they would cancel my account but would not refund me. HUGE disappointment and will just stick with my local natural grocery store.
Reply from Hungryroot2026-08-19
Hi Kathryn
Thank you so much for taking the time to leave a review. We find it very concerning that your order had so many issues, especially salmon covered in visible parasites and bile. We see no texts or emails from your account. We would love if you could reach out to us and reference this review so we can make this right.
Again we are so sorry this happened and receiving items of this quality is highly abnormal and would love to be able to help you and flag this with our supplier as something of this nature should not have made it in your box. Should we be able to help futher we would also love the opportunity to have a rewritten review.
Terrible Customer Service, Overpriced, but Good Recipes
Overall, this is not worth full price to me — $170 for a week. It was worth $100 a week but I reached out with some issues to customer support and they didn’t seem to care AT ALL. Zero engagement, ignored 2/3 of my concerns, and just sent links to help pages instead of actually having a conversation with me.
If I’m paying top dollar for a luxury service, I expect great customer service and this was very subpar. I gave 2 stars instead of 1 because I like the options we had and the app’s UI, the ease of recipes was a perk, packaging was pretty eco-friendly, and some of the recipes were really tasty (some were a flop and we got vegan stuff unexpectedly). If customer service was drastically improved, I would recommend this service.
Reply from Hungryroot2026-08-14
Hi Sara. We are so sorry you had this experience via the chat. We are grateful you were willing to give us a try even though we are currently outside of your budget. Should you ever need anything else or want to try again we would love to have you back.
Hungry Root has been a very important part of eating healthier for me and my 95 year old Dad. I enjoy almost all the recipes and the convenience and expiration dates help so much too! I love the meals and I hope to be a Hungry Root customer for a long time. If you haven't tried it. You definitely should.
Reply from Hungryroot2026-08-13
Hi Jo, we're so happy to hear that our service has been a valuable part of your and your father's healthy eating journey! It's wonderful to know that you enjoy the recipes and appreciate the convenience and freshness of our ingredients.
My first order was packed well and I was so excited to open the box. I felt like a kid on Christmas. The meals are so tasty and great portion size.
Reply from Hungryroot2026-08-14
Hi Sheba We're so happy to hear that your first order brought you so much joy and that you loved the meals! It's wonderful to know you're enjoying the taste and portion sizes.
Good temperature control during shipping but it is a lot of packaging. Good portion size. I loved my first meal. I need to do some work on completely understanding the process.
Reply from Hungryroot2026-08-13
Hi Jerry, we're so glad to hear you enjoyed your first meal and found the portion size to be good! We appreciate your feedback and please text our team at (855) 222-5704 if we can answer any questions for you.
This is my first time ordering from Hungryroot. I’m still trying them out but so far I am very pleased with my first box! I love everything I got. The food items are healthy and very tasty. Lots of breakfast and snack options that I didn’t have with another food delivery service. I like that you can create a very precise preference profile so that you don’t receive foods that you don’t want. Will try a couple more boxes before deciding, but so far so good.
Reply from Hungryroot2026-08-13
Hi Patricia, we're so happy to hear that your first Hungryroot box has been such a positive experience! It's wonderful to know you're enjoying the healthy and tasty options, especially the breakfast and snack variety. We're also glad your Food Profile is working well for you. We look forward to continuing to impress you!
It's not exactly what I was expecting things to look. You get the box with all these items and they aren't organized as to what goes with what. I know there is a so called card that tells you what goes with what. Also, there's to much for one person. Thanks anyways.
Reply from Hungryroot2026-08-13
Hi Naoma, we appreciate you taking the time to leave your feedback. If there's anything we can help with, please text our team at (855) 222-5704.
Really quick and easy to prepare meals! Endless choices and the meals are delicious! Only complaint - have seen a few ingredients like soybean oil that we wish were healthier.
Reply from Hungryroot2026-08-13
Hi Anita, we're happy to hear you enjoy our recipes! We appreciate your feedback and have shared it with our team.
Loved getting the groceries and recipes! Very healthy! Looking forward to next order. Invited a friend over today and we cooked and had a meal together.
Reply from Hungryroot2026-08-11
Hi Lisa, we're so happy to hear you loved the groceries and recipes, and that you found them very healthy! It's wonderful that you enjoyed cooking and sharing a meal with a friend. We look forward to your next order!
Have done other food/meal delivery services in the past and this was by far the worst. They leave out recipe items if they are deemed unacceptable but do not replace with anything else. I ended up with just a protein but nothing to make with it. The food itself wasn't very good. My husband who will eat anything didn't like any of it. Unfortunately I ended up canceling after the first box.
Reply from Hungryroot2026-08-14
Hi there. We are so sorry for the poor experience. We would love to help make this right but are unable to identify your account by information shared. You are welcome to reach out to support by texting 855-222-5704 and referencing this ticket.
Box was damaged with damaged goods but customer service was great in taking care of it
Reply from Hungryroot2026-08-14
Hi there. We are so sorry the carrier caused some items to be damaged. We sincerly hope you continue and try again and should the next box come in better condition would love if you would consider a rewrite. Should you ever need any support please do reach out to the team.
Hi Sherlyn, we're so sorry to hear about this! A member of our care team has reached out to you via [email protected]. Please reply there so we can help further.
The food has been great, and I was really enjoying this service until this last order. One of the things I’ve appreciated most is how well they accommodate my dietary needs. Having meals that fit my dietary restrictions takes away the stress of having to constantly read through ingredient labels and figure out what I can and can’t eat. That convenience has been a huge plus for me.
For this last order, I misunderstood the cutoff date and thought it was Thursday rather than Wednesday, so I fully acknowledge that part was my mistake.
That said, I was extremely disappointed with how the situation was initially handled by customer service. My order still had not shipped, yet I received the same chatbot response repeatedly. I tried to explain the situation and ask for help, but I felt like my request was being dismissed rather than actually addressed.
I also could not find anywhere in the emails or app where the cutoff days were clearly communicated. If the information is available somewhere, it certainly wasn’t easy for me to find. I would have been much more understanding of missing the cutoff if the information had been clearly communicated and I had received a more helpful response from customer service.
**However, I do want to give credit where credit is due. After I left my review, the company responded and issued me a full credit. I really appreciate that they took the time to look into my situation and make it right.**
I was genuinely enjoying the food and the convenience of having meals that meet my dietary needs, so I’m glad the company took my feedback seriously rather than simply ignoring it. I hope they’ll also take a look at how the cutoff information is communicated and how customer service handles situations like this in the future.
I’m updating my review in good faith because they listened, responded, and made an effort to resolve the issue. That goes a long way, and I appreciate it. I’m happy to continue giving them a chance because, overall, I’ve had a great experience with the food and the convenience this service provides.
Reply from Hungryroot2026-08-13
Hi Catherine, we appreciate you taking the time to leave your review. If we can help with anything else, please reach back out via email.
I love that hungry root is very customized towards what the customer needs, likes,and wants. It's nice to have preproportioned items shipped to my door. It helps with the stress of buying groceries and the what's for dinner.
Reply from Hungryroot2026-08-09
Hi Sarah, thanks for your review! We're glad that Hungryroot was able to make shopping and meal planning easier for you.
So far it’s not off to a good start. I never received any of my order :(
Reply from Hungryroot2026-08-09
Hi Stefanie, we're so sorry to hear about this experience. Please contact our customer care team at [email protected] or text us at (855) 222-5704 so that we can make things right.
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