Sign upVisit our blogJoin the communityHungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we use proprietary predictive technology to deliver groceries and recipes that best suit your individual needs and goals. We also assist with meal planning and nutritional support, helping you save time, save money, shop sustainably, and eat what makes you feel your best. Hungryroot first launched in 2015 as a better-for-you foods brand, and is now pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
Written by the business, not verified by us.Hungryroot (www.hungryroot.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-26.
Reviewers had a great experience with this company. Customers frequently praise the wonderful food quality, extremely fresh ingredients, and the amazing convenience of quick, easy-to-make meals that save valuable time throughout the busy week. People really love discovering delicious new recipes and appreciate how simple it is to avoid grocery shopping while eating healthier every single day. However, some people mentioned that certain fresh produce items spoiled quickly or arrived in a somewhat disappointing condition. A few other people also felt frustrated when unexpected extra items or subscription credits were automatically added to their weekly orders without clear notice.
Auto-generated from all reviews of this business. For reference only.The quality and freshness of the food is exceptional, also the recipes are easy to prepare
Hi Judie, we're glad that both our groceries and recipe support have impressed you so far! We appreciate your review.
Quick easy and delicious meals and the best part is the relief from decision fatigue: "what should we have for dinner tonight?" Hungryroot gives you options and recommendations and makes it so easy!
Hi Megan. We're so glad to hear that you're enjoying our quick, easy, and delicious meals! It's wonderful to know that we can help relieve decision fatigue and make dinner time simpler for you.
Grieving the loss of my husband, no motivation to cook and our meals we used to make are triggering anyway. Decided to try HR after getting a 40% off coupon from an influencer. First box was great. I appreciate being able to edit the cart, which most grocery places allow. Quality meals and ingredients was good. Waiting on my second box. Seems a little expensive, but for now it’s giving me what I need.
Hi April. Thank you for your review. We are truly sorry to hear about your loss and appreciate you sharing your experience with us during such a difficult time.
I like that the meals are healthier and quick to prepare.
Hi Ellie. We're so happy to hear that you're enjoying our healthier meal options and finding them quick to prepare. Thank you for sharing your positive feedback!
I want to cancel my subscription; however, it is impossible. Logging in on the browser and clicking on the "link to cancel" sends me back through the ordering process loop... It can only be cancelled on their downloaded app but, I cannot download the app - it does not exist in Microsoft app store. I cannot use Google app store because I do not have an account with Google. I downloaded it on my Ipad but the version is extremely limited and there is no option to cancel. I tried using WebCatalog app store but it was not listed in their app store either. I cannot even pause delivery. At this point I will need to pay my bank to decline any further charges from them in order to cancel the delivery. VERY UNETHICAL COMPANY.
Hi Jane, thank you for taking the time to leave a review, and we're truly sorry for the frustration you experienced trying to cancel. We've reached out through Trustpilot to help us locate your account so we can get this sorted for you directly. In the meantime, our Customer Care team is available anytime via email at [email protected] or text at 855-222-5704 and can process the cancellation for you; no app needed. We'd love the chance to make this right and appreciate your patience.
the steak was very grizzley and had only total of 4 bites.
Hi there, thanks for your review. We are truly sorry to hear about your experience with the steak in your order. Please contact our customer care team at [email protected] or text us at (855) 222-5704 so that we can make things right.
While most dishes are good, calories are too high. Very difficult for me to make changes on my order. Didn’t care for the steaks and thought I had deleted, but received another on the 2nd order. Waste because we won’t eat it. Also there was spillage on both orders and one was bbq sauce which made for a real mess when I got to the bottom of the box. I am suspending orders until I rebuild a basket that is more healthy. Too many tortillas and bread products. Did like the burgers and chicken entrees.
Hi Robert, we appreciate your detailed feedback and apologize for the frustration, especially with the damaged items and editing your orders. Don't hesitate to get in touch with our customer care team at [email protected] or text us at (855) 222-5704 so we can assist with the items you were unable to enjoy and with any other questions you may have.
Im enjoy the food options and how easy it is to make the meals. The food tastes great and I love that I barely have to go to the grocery store anymore. The only thing I have not liked is extra credits getting automatically added to each weeks order. If you dont want to pay more than your subscription cost each week, you really have to watch whats in your order and how many credits are being used.
Hi there, thank you for your review. We're happy to hear you're enjoying your meals. That said, our service has flexible budgets within plans that can go a bit above plan credits so that our system can place the best-aligned options in your cart that meet your needs and preferences for the week. We apologize if this has caused added inconvenience, and we've shared your perspective with our team.
FedEx didn’t deliver my package today August 4th! Everything will be ruined by tomorrow. FedEx is not dependable
Hi Mary, thanks for your review. We're so sorry to hear that your order was delayed with FedEx! We work with our operations team and our carrier partners to minimize these incidents. We see that you received your box, but please contact our customer care team at [email protected] or text us at (855) 222-5704 if we can help in any way. We'd really appreciate it if you'd consider rewriting your review to reflect your experience with Hungryroot.
Food was great but delivery was at night and placed in front of my door with a big sign urging deliveries be placed out of view of thieves on my porch. I’m in an urban neighborhood with an outrages porch pirate presence but the house is an 1890 Victorian with a porch than conceals deliveries from view of those walking by on the sidewalk. That needs to be acknowledged in the future
Hi Michelle, while we're glad you enjoyed your food, we apologize for the concern caused. Your delivery instructions should be adhered to, and we've reported this incident. If you have any other questions or concerns, feel free to contact our customer care team at [email protected] or text us at (855) 222-5704. Thanks for your review!
I really appreciate that every effort has been made to make all the packaging recyclable. And the food is wonderful! I live alone and it’s been nice to have leftovers and fresh vegetables every day of the week now. I also appreciate that the food is so pure. No added sugar, low or no sodium, etc. Those things are important to me.
Hi Lisa, we appreciate the mention of our commitment to sustainability, and we're glad that we could also assist with your way of eating. Thanks for your review!
I really like the quality of the food. Everything in our box for a family of 3 was fresh, quick, easy, and delicious. Even my 1.5 yr old loves the dinners we have made so far!
Hi Sofia, we're so happy that your Hungryroot experience met the needs of your household and that even your little one is enjoying the meals. We appreciate your review!
The recipes have been delicious and easy to prepare. We like being able to try sample food items. The quality and brand of items has been great. Only complaint I have is that when my food arrives is it cool and not cold. I have only had two deliveries and thankfully my perishable items have not needed to be disposed of. I would hate to spend all the money only to have to throw food away.
Hi Dana, we appreciate you taking the time to share your feedback. Please text us at (855) 222-5704 if there's anything we can help with.
The quality of food is great. I also like the availability of vegetarian and turkey meals.
Hi Lisa, we're so glad to hear you're enjoying the quality of our food! It's wonderful that you appreciate the variety of vegetarian and turkey options we offer.
After only two orders, I've decided to no longer shop with Hungryroot. 1. The produce goes bad very quickly. I ended up throwing an entire bag of salad away, and a red pepper I received was barely edible. 2., the final straw, when items in my order are substituted without notice/approval, and I am given a credit vs a refund, that's a deal breaker for me.
Hi Malkia, we're so sorry to hear of this experience. We see that a member of our care team reached out via email. Please respond there if we can help further.
I received my first delivery a week ago and there was an issue. It was resolved quick and easy.
Hi Cara, we're glad we could quickly resolve the issue with your first delivery. We appreciate your feedback!
I've had no issues with Hungry Root until now, but this experience is enough for me to leave a negative review. It seems like they've changed the way they handle deliveries. My groceries never arrived, and the only way to contact customer service is by text message. They responded initially last night, but I haven't heard anything since. At this point, I have no idea where my weekly groceries are or when, or if, they'll arrive. The food quality has always been good, but that doesn't help when the order never shows up. I've had to make other arrangements for meals, and there hasn't been any clear communication about reimbursement or how this situation will be resolved. Customer service can make or break a company, and unfortunately, this experience has broken my confidence in Hungry Root. For me, it's time to break from this service
Hi there, we're so sorry to hear about this experience! We reached out for more information so we can look into the situation and better assist you. In addition to text, we can also be reached at [email protected] or via live chat. We look forward to connecting soon.
I have not received my package yet. I messaged through email and they said they would refund me but my package was supposed to be here days ago. The refrigerated items will no longer be any good.
Hi Stephanie, we apologize for the wait and inconvenience you've experienced with this delivery! This isn't the standard for our orders, but we know how disruptive a shipping delay can be, and every incident is reported to our team and the carrier. If there's anything else we can help with, please let us know.
I had to unload on the porch - to heavy to pick up. I’m totally confused as I was expecting more specific directions as to what is breakfast, lunch or dinner. I don’t mind doing some cooking but I thought the food would be ready to heat and eat.
Hi Janet We are so sorry the box may have been heavy, some customers have let us know due to icepacks they prefer unloading and bringing groceries in their homes in bags to help with the weight We do offer heat and eat items, but we do provide groceries with recipes and the recipe sheet will be sent each week in your box. You’ll always have the ability to edit your delivery each week if you’d like to only receive individual grocery items. You’ll also have full access to our catalog, and can update your dietary and food preferences as you need. Our smallest plan consists of 2 or 3 two-serving dinner recipes depending on your plan structure. Beyond that, the price of our plans will vary depending on how many breakfasts, lunches, dinners, snacks and sweets you tell us you want for the week. Should you need any further help please do reach out via text references this review and we can help further.
I wanted to like them but: I started a subscription, but the first order was delayed (rural area), so food had spoiled. They refunded me for the order(good), but I decided to cancel since I figured the rural area might lead to repeated delays. But I guess the second order was complete on the same say I canceled, so it was shipped anyway, though i was charged 2 days later. I charged for this order, and it arrived soon after I left for work. Packs had melted by the time i returned home, so I was afraid to eat the food. Requested a refund but was denied.
Hi Jessica Thank you so much for taking the time to leave a review. We were able to locate your recent ticket and wanted to start with an apology regarding a refund that should have been issued. After reviewing the discussion it looks like maybe our team did not get a message potentially regarding the safety of your second box as we can only see a message regarding cancellation dates We have gone ahead and marked this box as warm and issued a full refund, should you have any further questions please do reach out via text at 855-222-5704 referencing this review If you have time we would love if you may be willing to rewrite your review if we have further helped and again want to apologize for the trouble with the carrier in your area
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