Sign upVisit our blogJoin the communityHungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we use proprietary predictive technology to deliver groceries and recipes that best suit your individual needs and goals. We also assist with meal planning and nutritional support, helping you save time, save money, shop sustainably, and eat what makes you feel your best. Hungryroot first launched in 2015 as a better-for-you foods brand, and is now pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
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Is Hungryroot legit?
Hungryroot (www.hungryroot.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful food quality, extremely fresh ingredients, and the amazing convenience of quick, easy-to-make meals that save valuable time throughout the busy week. People really love discovering delicious new recipes and appreciate how simple it is to avoid grocery shopping while eating healthier every single day.
However, some people mentioned that certain fresh produce items spoiled quickly or arrived in a somewhat disappointing condition. A few other people also felt frustrated when unexpected extra items or subscription credits were automatically added to their weekly orders without clear notice.
Auto-generated from all reviews of this business. For reference only.
I loved all the food. I ordered too many recipes and won’t be ordering that much for the next delivery as I can’t eat that much in that short amount of time. Other than that, the food was delicious and I’m satisfied with my order! I’m looking forward to my next delivery!
Reply from Hungryroot2026-07-21
Hi there, we're so glad to hear you loved all the food and found it delicious! It's great that you're satisfied with your order and looking forward to your next delivery.
Easy to prepare. Quality of food items were fresh and tasty. The only negative feedback I can say about my inaugural delivery was that one of the prepackaged items had become unsealed. I believe it was due to rough handling of the package.
Reply from Hungryroot2026-07-21
Hi there, we're happy to hear that you enjoyed the fresh and tasty food items!
Things were great at first, but it's been a downward spiral for several weeks. Produce spoils within two days of delivery and if you don't use any type salad within the first 48 hours it will be wilted. Now let's get to the delivery service. In Seattle, Jitsu is the delivery provider and it is hands down the worst service I have ever encountered. One time one of the delivery drivers started yelling at the apartment concierge because he simply asked him to deliver the food to the apartments directly. The delivery guy threw a 12 year type tantrum and threatened to leave with the delivery just because he was told to do exactly what the instructions stated. Hungry Root customer service simply said they would note on my account that the items should be delivered directly to the apartment. But that didn't solve the grossly unprofessional conduct of the delivery company who already refused to deliver to the apartment as the instructions indicated. Next, delivery times will change and Hungry Root refuses to do anything about it. On the app and website, deliveries are "guaranteed" by 8p. When my delivery was made after 8p I contacted customer service and they changed their in writing guarantee and said it's now by 9p. Clearly that was not what was guaranteed, but fine. So the very next week, the delivery was made at 9:05p. Again, even if it's now 9p (which is silly because who eats after 7p) it's late once again. Hungry Root flat out refuses to do anything to fix the delivery problem and that is where they lost me as a customer.
Reply from Hungryroot2026-07-21
Hi Vince, we're so sorry to hear of this experience. We see that you were able to connect with a member of our team via email. Please reply there if we can help further.
I am thankful I don't have to cook every day, and the food is healthy. We are liking most everything so far. It is taking some getting used to because it is different than our old diet. But that is a good thing.
The delivery service is excellent, and so far the quality has been good.
Reply from Hungryroot2026-07-21
Hi there, we're so glad to hear you're enjoying the healthy and convenient recipes! It's wonderful that our service is helping you explore new dietary options, and we appreciate your positive feedback on our delivery and quality.
I honestly looove Hungryroot and would highly recommend it to anyone who struggles with meal planning, accidentally wasting food, and spending too much money going out to eat. I have ADHD, and meal planning was adding a ton of stress and microdecisions to my everyday life, and the fact that I can pick out pre-portioned recipes on my phone and avoid the grocery store altogether has been life-changing. I'm eating healthier, saving money on food out, and wasting way less food since I have the exact right amount every week. It is a bit expensive, and it'd be nice if its predicted delivery times were a bit more precise so I could avoid leaving food sitting too long on delivery days, but overall I'd still highly recommend it.
Reply from Hungryroot2026-07-21
Hi there, we're so happy to hear that our service has been life-changing for you, especially in helping to reduce the stress of meal planning and grocery shopping. It's wonderful to know that you are eating healthier, saving money, and reducing food waste. We appreciate you highlighting the positive impact we've had on your daily life. Thank you for your high recommendation!
Love this good meal service!! I have been cooking for 40 years, full of arthritis and out of ideas. No more! Wonderful healthy meals, some cooking involved-did not want microwave food, options are healthy and tasty!! Husband loves the food too!!!!
Reply from Hungryroot2026-07-19
Hi Diana, we are so happy to hear that Hungryroot met your expectations and has been a good fit for your household. We appreciate your review!
Simple to prepare, very flavorful, and doesn’t break the bank. Better than any of the other boxes we’ve tried!
Reply from Hungryroot2026-07-18
Hi Lauren, We're so happy to hear that you found our meals simple to prepare, flavorful, and a great value! It's wonderful to know we're your top choice.
The food has been great tasting and sooo easy! It’s nice not to have to plan meals. I love how eco friendly they are with multipurpose ice packs
Reply from Hungryroot2026-07-18
Hi Jennifer. We're thrilled to hear you're enjoying the delicious and easy meals! It's wonderful that our service helps with meal planning, and we're glad you appreciate our eco-friendly efforts.
So far I really enjoyed the dishes. One dish turned into 4 meals and it was delicious. I have one more to make from my first delivery. I think it’s quicker, variety, and healthier.
Reply from Hungryroot2026-07-19
Hi Kelly, we're glad that you were able to enjoy Hungryroot so far! Thank you for your review.
I dont feel the meals are that "clean". I had one box arrive open and the meats were warm. I am not sold on your service.
Reply from Hungryroot2026-07-17
Hi there, we're so sorry to hear of this experience. We see that you were able to connect with a member of our team via email. Please reply there if we can help further.
Hungry Root has high quality food, and any issues I've ever had were immediately addressed by customer service for a refund or credit. They've improved their packaging since I first started with them, and all my products arrive safe to eat.
Reply from Hungryroot2026-07-16
Hi Barbara, we're so happy to hear you're enjoying the high-quality food and that our customer service team has been able to assist you. It's great to know our improved packaging is also making a difference!
I wanted to try something to take the edge off from weeknight meal planning. I just got my box and am 100% disappointed. I think this is a really expensive meal service. I requested for a family of 4 and will have to go out and buy more items to make up for the short comings of items, 4 small tortillas isn't going to cut it for taco night. So now having to do what I was hoping to not do and go to the grocery store. I was looking for help and this was far from it. Also, the instructions/ recipes are terrible. I won't be able to use them again if I even liked what I purchased. I know it is 100 degrees out, but box was kind of warm.
Reply from Hungryroot2026-07-18
Hi Carolyn
We are so sorry your box came warm. If you reach out to customer service we can help you with that. It also sounds like some meals may not have been ordered or set to 4 servings, we can help with that too.
Please text us at 855-222-5704
I have now tried to order from Hungry Root 2 times because the options seem to be what I am looking for. The first time, I was never allowed to make changes to my order even though delivery was weeks away, and all of the items did not match my food profile, cancellation was a pain and I cancelled before receiving my box. I recently tried to give it a go again, this time I was able to replace some of the items that I didn’t like, I matched the items with the “coins/credits” as to keep everything even. 1. Never received confirmation of my initial order. 2. Never received confirmation of the changes made. 3. Was billed a second time with no communication that I later found out was because I changed some of the items even though they matched my credits and did not go over in cost. The website is a mess and you have no access to your orders until AFTER they arrive. There is no communication or trace of your orders until AFTER delivery and no breakdown, the invoice is just one fee with no itemization. I have used many food delivery services and this one is by the worst just based on interface alone. I’ve now cancelled my subscription for the 2nd time and will not be trying again.
Reply from Hungryroot2026-07-17
Hi Elissa, we're so sorry to hear of your experience. We see that you were able to connect with a member of our care team via email. Please reply there if we can help further.
I’m not 100% sure I’ll be sticking with this. I imagine there is more to learn and to figure out what will work for me and my family. I will dive in and give it another try. I had to discard a few things. I know for sure I don’t want bagged salads it went bad fast, you said the salmon would be wild but it’s farm raised and I’m unable to eat it due to allergies to the food coloring in it. My husband will enjoy it though. And the avocado packets were spoiled. Like I said I will dive in and try some other things! Thank you!
Reply from Hungryroot2026-07-12
Hi Karie, we appreciate you sharing your initial experience and are truly sorry to hear that we fell short with this order. If you haven't already, please contact our customer care team at [email protected] or text us at (855) 222-5704 so that we can help.