MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
Written by the business, not verified by us.MobileHelp (www.mobilehelp.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 31% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-01.
The experience gave me confidence in my use of the product. Everything I needed to know was shared either by the materials or the customer representative.
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Richard my agent was great very knowledgeable of the product very helpful answered all my questions great to deal with
Thanks for the kind words and for being a valued part of the MobileHelp family.
Just the way they introduced the equipment and the knowledge they had also
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The representative was very patient in answering my questions and explained things.
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Just received my kit of supplies. Plugged the cradle in to charge the unit, and it is working fine. Gives me comfort knowing this service is available if, and when I need it.
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It has been helpful to give us peace of mind.
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great and fast service
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very professional and patience was great. Very pleased with all aspects of the process to sign up.
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I called knowing next to nothing of medical alerts. When I hung up I felt as though I had been talking to a friend, one who explained everything and answered every question. I am totally satisfied with the entire process and am looking forward to the peace of mind I hope it brings. I only wish every purchase and product inquiry was handled as well as this one. David Noel could not have done a better job in handling my call. A big THANK YOU! again to David and his friendly professionalism. It was a pleasure Sir! James Powell
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I haven't used it to give my opinion yet
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patrick was amazing! I’m a train wreck & he was so patient!
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Understanding and thoughtful explanations
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I spoke with Edwin and Rick prior to ordering and both were very pleasant and willing to answer all my questions. Edwin completed the process and was very pleasant and knowledgeable throughout the whole process.
Thank you for your review of our service! Your positive words mean a lot to us!
Customer Service was excellent. Happy to be a customer!
Thanks for the kind words and for being a valued part of the MobileHelp family.
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Matthew in customer service was a great help in answering all my questions and was very good at asking questions to make sure we were going the correct direction for what mobile help devise would work best. Also very patient in letting us decide the best route to go for my mom and making sure we had all the options as well
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Everyone has been very helpful no matter how many times I had to call back after I received the package.
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Tom was very pleasant, knowledgeable and efficient. He makes you look good right out if the gate
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Matthew was very patient and explained each option available and answered all my questions. He was not pushy or asking for a commitment with my first call.
Thank you for your review of our service! Your positive words mean a lot to us!
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