MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
Written by the business, not verified by us.MobileHelp (www.mobilehelp.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 31% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-01.
Disliked all the emails that immediately came after signing up. Only send important ones to avoid confusion. The person who helped us with set up was great.
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron explained everything & I’m looking forward to receiving kit.
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Rick spoke with a clear, distinct voice. Explaining the alert system completely. He had answers for all my questions. e was patient, kind and efficient.
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Wonderful gentleman I spoke with. Reasonable prices. No contracts!
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
He handled all my needs very professionally. Thanks.
Thank you for your review of our service! Your positive words mean a lot to us!
Both service techs I talked to were efficient and courteous even with a problem on my Visa account. Helped me get it solved and my help button in its way. A-1 service.
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Francine was consistent with calling me back when we were playing “phone tag”. So when I decided I DID need an “alert”, of course I called her. She explained my options and did not drag it out with pressure to sign. I did, of course, but I was able to casually decide the plan I wanted.
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Samatha, was the most helpful agent, patient, understanding and very caring to help me with my 93-year-old Mom's needs.
Thank you for your review of our service! Your positive words mean a lot to us!
I loved how StuartHershey explained everything to me so clear and concise and how patient he was with me.
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Friendly and informative
Thanks for the kind words and for being a valued part of the MobileHelp family.
The representative was very helpful, patient and kind with a sense of humor
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very easy to deal with. Explained everything in a easy to understand matter
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Very courteous and explained everything involv d.
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The rep was knowledgable, polite, and informative.
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Everything was explained well, I felt confident when I hung up that my mom will be in good hands. Very friendly.
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The sales rep, Samantha(?), was knowledgeable, patient, and caring.
Thanks for the kind words and for being a valued part of the MobileHelp family.
Stuart was very professional and knew the product very well. Answered all my questions very easily. Left me very satisfied.
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Thanks for the kind words and for being a valued part of the MobileHelp family.
Helpful. professional.
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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