Professional service
Never had any problems with this company in 15 years
thanks for this feedback and review! :)
We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you. Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers. Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.
Written by the business, not verified by us.Shipito (www.shipito.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is mixed. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Price, User experience, Product. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use and navigate, making the whole ordering process exceptionally smooth. People also appreciate the fast delivery times and note that parcels consistently arrive safely and in good condition. Reviewers often describe the staff as genuinely helpful and praise the clear, straightforward guidance provided throughout the transaction. However, some people mentioned that shipping prices can occasionally feel rather expensive for smaller items. Consumers also pointed out limited choices regarding available courier options. A few reviewers experienced unexpected delivery delays and difficult communication issues with support.
Auto-generated from all reviews of this business. For reference only.Never had any problems with this company in 15 years
thanks for this feedback and review! :)
Fast delivery service, the good care of the products, and the tracking.
thank you so much for this review! We're glad to hear you enjoy shipping with Shipito. We look forward to working with you again!
It means a lot to us. If there’s anything we can do to make your experience even more enjoyable, please feel free to let us know. We value your input!
My order was consolidated in a bigger size box so had to pay extra for volume. Asked to put in a smaller size box, they did not have one.
Thank you for sharing your feedback. We’re sorry to hear that the consolidation resulted in a larger package size and higher shipping costs than expected. Our team always aims to select appropriate packaging while balancing protection and cost, but we understand your frustration when a smaller box is not available. We appreciate your suggestion and will continue working to improve our consolidation and packaging options.
A trap for customers and hidden fees. Highly NOT recommended! Terrible service that lures you in with slick advertising but traps you with hidden policies and exorbitant fees. I bought three razors on an eBay auction for a total value of $200. Delivery to the Shipito warehouse went smoothly, but the moment I tried to arrange shipping to Israel, the nightmare began. I filled out all the customs declarations honestly, hiding nothing. Based on the data I provided, Shipito's own system generated a list of available shipping methods. I selected an option for $40. However, after selecting it, they suddenly claimed that the razors were classified as "bladed/sharp items or weapons" and blocked my chosen shipping method. Instead, they forced a single ultimatum on me: I could only ship via a specific UPS service, which costs an outrageous €200! This is a complete trap. If their system had automatically blocked incompatible shipping methods based on the item description I provided upfront, I would have never used their service in the first place. Instead, they accept the item, wait until it is in their possession, and then corner you. Returning the package back to the seller costs $40. The support team offers absolutely no solutions or flexibility. To make matters worse, they pressure you with storage deadlines, forcing you to pay for warehouse fees while your free storage time runs out. Instead of a shipping service, you get artificial problems, hidden extortion, and zero customer support. Stay away from this company.
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your frustration with the shipping restrictions, available options, and the experience you had with our support team. Certain items may have carrier-specific restrictions or require specific shipping methods due to international transportation regulations, and we understand how disappointing it can be when these limitations are discovered after the package arrives. We appreciate your feedback regarding clearer communication and earlier notifications, and we will share your concerns with our team to help improve the overall customer experience.
thanks for leaving a review! :)
Thank you for leaving this feedback and review! We are so happy you loved using Shipito!
It was my first time using a system like this (recommended by Grok), and I was very impressed from start to finish. The website provided clear and precise guidance, and I was able to organize everything with ease. Well-deserved 5 stars!
thanks for leaving a review! We're happy that you had a great experience shipping with Shpito
A really great service that allows to easily buy and deliver (forward) goods worldwide, e.g. from the U.S. to Europe.
thanks for leaving a review! We really appreciate it!
Live support is terrible. I haven't been able to get in touch for a week. You attempted to charge the product price twice. Furthermore, you haven't shipped my orders.
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with contacting our support team, payment concerns, and delays with your shipments. We understand how frustrating it can be when you are waiting for updates and resolution, and we apologize for the inconvenience this has caused. We take these concerns seriously and encourage you to provide your shipment details to our support team so they can review the situation and assist you as quickly as possible.
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As I live in the U.K. Shipito has given me the opportunity to be able to purchase from the US from sites that do not ship internationally. I have an address I can use that works and I eagerly await my first purchase with their services.
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
Very expensive, bad costumer service, confusing website and counter-intuitive.
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating pricing concerns, customer service issues, and website navigation challenges can be, and we appreciate you bringing them to our attention. Your comments are valuable and will be shared with our team as we continue working to improve both our service and user experience.
My experience was great. All the information given is straightforward and can easily be understood by anybody. The delivery was fast and the parcels received were intact and the price is affordable. Thank you to all the shipito team !
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
Super fast and super easy!
thank you for this kind review! We really appreciate it! :)
Long time subscriber to their service and regardless of the odd mishap over the years, I have been extremely happy and recommend highly.
thank you for leaving a review! We're glad to hear you enjoyed using Shipito!
thanks for this feedback and review! :)
Fast, easy and efficient
Thank you for leaving this feedback and review! We are so happy you loved using Shipito!
Fast, relativly simple explanations!
thanks for leaving a review! We really appreciate it!
I've been using Shipito since 2024, and the experience has been fantastic! Their service is fast, reliable, and very affordable. I've never had any issues or unexpected delays. Living in Brazil, their U.S. warehouse makes it incredibly easy to receive and forward my packages. Everything has always been handled efficiently. Highly recommended!
thank you so much for this review! We're glad to hear you enjoy shipping with Shipito. We look forward to working with you again!
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