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Business Services

Shipito

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201 reviews

3.9201 reviews
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About Shipito

Data updated
Website
www.shipito.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
96% (43/45)
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About this business

We ship packages to you, no matter where you are in the world. Use your Shipito mailbox, US address, to shop online from the US. Then have packages consolidated and forwarded to you. Shipito was started in 2008 for international shoppers and businesses seeking to reach international shoppers. Many products are less expensive or more authentic in the US. Unfortunately, a lot of stores do not offer shipping for international customers. We have solved that problem. Now you can shop in the US using your Shipito mailbox, US address, and have parcels shipped to you anywhere in the world.

Written by the business, not verified by us.

Is Shipito legit?

Shipito (www.shipito.com) has a 3.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is mixed. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Price, User experience, Product. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use and navigate, making the whole ordering process exceptionally smooth. People also appreciate the fast delivery times and note that parcels consistently arrive safely and in good condition. Reviewers often describe the staff as genuinely helpful and praise the clear, straightforward guidance provided throughout the transaction. However, some people mentioned that shipping prices can occasionally feel rather expensive for smaller items. Consumers also pointed out limited choices regarding available courier options. A few reviewers experienced unexpected delivery delays and difficult communication issues with support.

Auto-generated from all reviews of this business. For reference only.

What people say

My order was consolidated in a bigger…

My order was consolidated in a bigger size box so had to pay extra for volume. Asked to put in a smaller size box, they did not have one.

Reply from Shipito2026-07-13

Thank you for sharing your feedback. We’re sorry to hear that the consolidation resulted in a larger package size and higher shipping costs than expected. Our team always aims to select appropriate packaging while balancing protection and cost, but we understand your frustration when a smaller box is not available. We appreciate your suggestion and will continue working to improve our consolidation and packaging options.

A trap for customers and hidden fees

A trap for customers and hidden fees. Highly NOT recommended! Terrible service that lures you in with slick advertising but traps you with hidden policies and exorbitant fees. I bought three razors on an eBay auction for a total value of $200. Delivery to the Shipito warehouse went smoothly, but the moment I tried to arrange shipping to Israel, the nightmare began. I filled out all the customs declarations honestly, hiding nothing. Based on the data I provided, Shipito's own system generated a list of available shipping methods. I selected an option for $40. However, after selecting it, they suddenly claimed that the razors were classified as "bladed/sharp items or weapons" and blocked my chosen shipping method. Instead, they forced a single ultimatum on me: I could only ship via a specific UPS service, which costs an outrageous €200! This is a complete trap. If their system had automatically blocked incompatible shipping methods based on the item description I provided upfront, I would have never used their service in the first place. Instead, they accept the item, wait until it is in their possession, and then corner you. Returning the package back to the seller costs $40. The support team offers absolutely no solutions or flexibility. To make matters worse, they pressure you with storage deadlines, forcing you to pay for warehouse fees while your free storage time runs out. Instead of a shipping service, you get artificial problems, hidden extortion, and zero customer support. Stay away from this company.

Reply from Shipito2026-07-13

Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your frustration with the shipping restrictions, available options, and the experience you had with our support team. Certain items may have carrier-specific restrictions or require specific shipping methods due to international transportation regulations, and we understand how disappointing it can be when these limitations are discovered after the package arrives. We appreciate your feedback regarding clearer communication and earlier notifications, and we will share your concerns with our team to help improve the overall customer experience.

Simply excellent, flawless

It was my first time using a system like this (recommended by Grok), and I was very impressed from start to finish. The website provided clear and precise guidance, and I was able to organize everything with ease. Well-deserved 5 stars!

Reply from Shipito2026-07-13

thanks for leaving a review! We're happy that you had a great experience shipping with Shpito

Live support is terrible

Live support is terrible. I haven't been able to get in touch for a week. You attempted to charge the product price twice. Furthermore, you haven't shipped my orders.

Reply from Shipito2026-07-13

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with contacting our support team, payment concerns, and delays with your shipments. We understand how frustrating it can be when you are waiting for updates and resolution, and we apologize for the inconvenience this has caused. We take these concerns seriously and encourage you to provide your shipment details to our support team so they can review the situation and assist you as quickly as possible.

Using Shipito as an international resident.

As I live in the U.K. Shipito has given me the opportunity to be able to purchase from the US from sites that do not ship internationally. I have an address I can use that works and I eagerly await my first purchase with their services.

Reply from Shipito2026-07-13

thank you for leaving a review! We're glad to hear you enjoyed using Shipito!

Very expensive

Very expensive, bad costumer service, confusing website and counter-intuitive.

Reply from Shipito2026-07-06

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating pricing concerns, customer service issues, and website navigation challenges can be, and we appreciate you bringing them to our attention. Your comments are valuable and will be shared with our team as we continue working to improve both our service and user experience.

My experience was great

My experience was great. All the information given is straightforward and can easily be understood by anybody. The delivery was fast and the parcels received were intact and the price is affordable. Thank you to all the shipito team !

Reply from Shipito2026-07-06

thank you for leaving a review! We're glad to hear you enjoyed using Shipito!

Highly Recommended Shipping Service

I've been using Shipito since 2024, and the experience has been fantastic! Their service is fast, reliable, and very affordable. I've never had any issues or unexpected delays. Living in Brazil, their U.S. warehouse makes it incredibly easy to receive and forward my packages. Everything has always been handled efficiently. Highly recommended!

Reply from Shipito2026-07-06

thank you so much for this review! We're glad to hear you enjoy shipping with Shipito. We look forward to working with you again!

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