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Titan Fitness

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101 reviews

3.7101 reviews
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About Titan Fitness

Data updated
Website
www.titan.fitness
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
27% (9/33)
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About this business

Keep your body lean and your wallet fat by any one of the superior exercise products from Titan Fitness and be more than just fit—BE TITAN FIT!

Written by the business, not verified by us.

Is Titan Fitness legit?

Titan Fitness (www.titan.fitness) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 28% give 1 star; The business has replied to 27% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the solid build quality of the gym equipment and the exceptionally helpful assistance provided by staff members. Buyers really appreciate finding competitive prices, durable materials, and smooth purchasing processes when ordering their daily workout gear. However, some reviewers were not happy with delivery delays and missing hardware parts needed for proper assembly. People also mentioned experiencing significant difficulties reaching customer support and receiving damaged items that required extra effort to resolve. Shoppers noted that getting prompt answers to inquiries can sometimes take longer than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

TITAN Series Adjustable FID Bench

I ordered the TITAN Series Adjustable FID Bench. Came in good time, had a small bend on one the corners that bolt to the feet of the bench but it went together alright. Assemble was simple, and put together it feels solid. My only complaint is that every time I lift one end to move the bench, when I set it down, a small pile of rust falls out of the bottom of the main frame vent holes. Just FYI, to anyone who buys one.

High quality

Every time I’ve ordered something from Titan, the process, product, and experience is exemplary. My recent purchase was the weight stackable leg extension/curl machine, which I reviewed extensively prior to purchasing due to price. The website, shipping, arrival was very fast. The assembly took a few hours. The machine is top tier quality, turning my leg day workouts into an enjoyable, productive workout session that completely destroys the fibers in my quads and hamstrings. I’m 5’11”, 185lbs, works out 7 days a week and my only worry was (other than price) running out of weights on this machine which I haven’t done yet. I’ve got a weight pin ready to go when I get there, however so far I’ve not needed it. I’m completely satisfied with this machine and the ability to “superset” my legs with minimal effort. The feel, stretch, and camber is that or better of machines used in commercial gyms. If you can afford it, I definitely recommend.

Great experience with Titan Fitness

Great experience with Titan Fitness. This was my 3rd purchase with them and they’ve never let me down. Quality is great, price is very competitive, and their customer service is excellent. Had a small issue with a local delivery company losing one of my packages. Titan Fitness reached out to them and confirmed the issue, and they quickly got me a replacement shipped out. I’ll continue to be a loyal customer with them.

A+ Customer Service

I've received prompt, effective customer service (most recently from Rica) when asking questions about a product, delivery schedules, and product use. I now own the Rackable Hex Trap Bar (and collars), the Landmine Stand, Mini Bar Jacks (indispensable, now), and the Silencer Drop Pad Set (arriving next week.)

I bought a dumbbell rack new from…

I bought a dumbbell rack new from Titan. It came with a ton of scratches and dents already. I reached out to customer service and they basically told me it’s usable so get over it. Titan has no quality control and they clearly don’t care about their customers. Save your money and buy from a reputable company like Rep or Rogue

Poor packaging and so much for the shipping insurance.

Really excited about their flat bench, but my enthusiasm ended when the box arrived broken on both ends, bench components sticking out and scratches in the metal down to the steel. Really poor packaging. Shocking that there was not more to it. And to add insult to injury, the only option I had was to receive half my payment back. No replacement no return was offered. This has to be a bucket shop for fitness equipment.

Top Notch Customer Service

GREAT! Super impressed with the swift response time of Josh and turn around time with the process. I tried to respond ASAP with his requests and he was very quick to respond as well with the information needed to create Titan as a vendor with our district. Very professional! Although it was a small order, I am always hopeful that these individuals are on some type of commission for the service and sales provided! Very happy and will be sure to look back to Titan for future purchases because of the Customer support and positive experience.

If I could give them zero stars I…

If I could give them zero stars I would. It takes an hour for customer service reps to answer phone. My package came today and the delivery guy said he has to leave my package outside on the street because they cant bring packages into my home. Well if I had known that I would have ordered from someone else that delivers inside the home. If I pay for shipping I want my order delivered into my home. I asked the delivery guy to wait until I got a rep on the phone so that I could make sure it was ok to refuse the shipment so I could purchase the machine from another vendor. Well it took them an hour to answer the phone and the delivery man could not wait. They want me to pay for the return shipment which will cost almost the same amount as the equipment itself. Of course Titian knows that!! I'm super pissed and will never purchase for this establishment again.

This company has terrible customer service

This company has terrible customer service. They will not answer calls and respond 3 days later to emails. If you want to avoid headaches and not have to track down the equipment you ordered and payed for ahead of time with your hard earned money stay away buy elsewhere.

There return policy is absolutely…

There return policy is absolutely insane, they want you to pay a 20% restock fee, and then you also have to pay yourself to ship it back. I did the math and it would cost me almost half of what I paid for it to just return it and all I wanted to do was exchange the item. I will sell on marketplace and take a slight loss and order a rig elsewhere not impressed.

Excellent customer service

Excellent customer service, fast reliable shipping, great pricing and fantastic sales. The equipment is top tier and is durable and exceptionably built.

Reply from Titan Fitness2026-03-06

Thank you for the great feedback! We're glad to hear you’ve had a positive experience with our customer service, fast and reliable shipping, and pricing. It’s also great to know the equipment has met your expectations in terms of durability and build quality. We truly appreciate your support and look forward to your future purchases. If you ever need any assistance, please don’t hesitate to reach out.

full home gym, mostly Titan

I have a full 400+ square foot home gym, mostly Titan equipment. Pros: Titan's free shipping, accessible pricing, convenient financing, and extensive range of rugged equipment. Other brands will often seem cheaper until you factor in their excessive shipping charges. Packaging has improved over time. Color options are nice. Cons/Considerations: Titan has some significant design issues. For example, Titan's Smith machine is really limited in uses because it's lowest safety stops are too high off the floor, and the overhead crosspieces are too low for tall users. A lot of the seemingly useful squat rack attachments fit too loosely, aren't stable, and tend to sit at an angle such that loads are not evenly distributed left vs right. The adductor/abductor machine has both issues: not designed for a range of user heights, and does not distribute load evenly. The Sphere-grip pull-up bar is just too heavy for mounting on the squat rack as designed... it needs an angled support from below of some kind. The wall mount for Titan benches doesn't work with their adjustable bench design. The leg press attachment does not stay securely fastened: it can shift laterally. I could go on! These are all primarily design issues, but feel like poor quality when you are impacted by them. Instruction manuals and parts labeling can also leave a lot to be desired at set-up. Some items are just overpriced: weight plates are overpriced, even with free shipping factored in. There are much better deals to be had (I can buy new CAP barbell olympic plates at 1/2 Titan's price, also with free shipping!). Weighs the same, with better grip design than Titan. Similarly with cable attachments: Titan's price is double for the same quality as elsewhere. That little stuff adds up quickly. Titan is a great resource, but don't make any assumptions: shop around, do your research and make informed decisions when you buy.

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