Great service
Great service. Barry helped me with my flight information and booking confirmation.
About TravelMerry
Data updated- Website
- www.travelmerry.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/5)
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About this business
TravelMerry is one of the leading US based travel companies that caters to a wide range of travel products for every budget.
Is TravelMerry legit?
TravelMerry (www.travelmerry.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing exceptional support, ensuring that all interactions remain entirely smooth, professional, and stress-free from start to finish. People consistently note that representatives are exceptionally attentive, knowledgeable, and always quick to answer any questions or address concerns during the booking journey. However, some people mentioned issues with unexpected service fees and higher final prices that differ from what was initially advertised. Additionally, a small group of consumers experienced frustrating booking delays, communication gaps, and complications regarding alternative flight options provided by the agency.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and Easy!
Barry Anderson was so helpful! Made it easy to book and stayed with me throughout the entire process. Definitely recommend!
Perfect experience
Perfect experience. Tickets issued exactly as desired at price advertised.
Barry Anderson was very helpful and…
Barry Anderson was very helpful and helped me complete my booking and get my tickets very efficiently. Thank you
Good service
Leon was of absolute great help
Leon was of absolute great help. Something got mixed up and he went very diligent out of his way to fix it. I’m very grateful. Everyone was attentive and respectful.
Edwina Frost is an excellent customer…
Edwina Frost is an excellent customer service representative! She answered all my questions and concerns and returned my follow up calls and e-mails timely. As a former Supervisor of a Call Center, I would definitely recommend she be given a raise in pay. She is a wonderful asset to your company.
Barry Anderson delivered excellent…
Barry Anderson delivered excellent customer service. As a frequent traveler average 16 per year, I will definitely be a returning customer!!!
Great service
Wonderful experience
Skylar was very professional, informative and patient. She answered all of my questions and explained the process very well! My first time booking here and I’ll definitely be booking through them again.
Thank you so much for your great and…
Thank you so much for your great and fast help
Skylar was a great representative and…
Skylar was a great representative and made the experience easy
Edwina was great
Edwina was great, she had patience explaining everything to me.
customer service very helpful
Quick and easy process
Quick and easy process, thank you again for helping me out berry anderson
I appreciate the transparency and…
I appreciate the transparency and communication from travelmerry. Any changes that were made to my flight I always was kept well informed. Once flights were booked Barry checked with me to see I was all set with my tickets and had all the information I needed.
Barry provided it me with great help
Disappointing
I was disappointed that: 1) purchasing through TravelMerry is not actually purchasing a ticket as expected, as it has to be purchased secondarily by them and rates can change 2) They purchased one leg of my round trip ticket, then sent me a PayPal (?) request for the other half, for an amount slightly more expensive than initially agreed upon. 3) when my card didn't process the second half for some reason, I called in to the 24x7 hotline, made sure all the info they had was correct, and was told they'd call back in 15 minutes to let me know the status. I stayed up till the middle of the night waiting and they didn't call me back, so I called them again the next morning. 4) As others have reported, shortly after the trip my credit card information was compromised. This may or may not be TravelMerry's fault, but it's strange that multiple people are reporting this experience. It was stressful to not know whether the ticket was going to work out for multiple days after I "purchased" the trip, and the hours I put into trying to make this work were hours I did not have to spare. I did finally talk with someone who seemed professional and kind when everything was finally confirmed, and I did wind up on the flights, which is why this review is two stars rather than one. I thought Skyscanner would filter out companies like this but apparently not.
First time customer, good experience
Barry was very helpful In helping me navigate some issues with the payment. The company was responsive when issues arose and I was able to get my airline ticket shortly after the issue was resolved.
Travel merry has been fast and efficient
Travel merry has been fast and efficient, each time I’ve had any questions or concerns they answered my every call. I was never left to wonder. Berry Anderson was so patient and supportive with my little issue. I would definitely recommend them. This is the first travel service that I’ve called and was able to speak with someone so quickly. I appreciate that in a world of horrible customer service.
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