There are 24 hours live representatives…
There are 24 hours live representatives available to assist customers. They are very helpful and knowledgeable. A+ experience 👍👍
About TravelMerry
Data updated- Website
- www.travelmerry.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/5)
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About this business
TravelMerry is one of the leading US based travel companies that caters to a wide range of travel products for every budget.
Is TravelMerry legit?
TravelMerry (www.travelmerry.com) has a 4.7 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing exceptional support, ensuring that all interactions remain entirely smooth, professional, and stress-free from start to finish. People consistently note that representatives are exceptionally attentive, knowledgeable, and always quick to answer any questions or address concerns during the booking journey. However, some people mentioned issues with unexpected service fees and higher final prices that differ from what was initially advertised. Additionally, a small group of consumers experienced frustrating booking delays, communication gaps, and complications regarding alternative flight options provided by the agency.
Auto-generated from all reviews of this business. For reference only.What people say
Everything was good as they helped with…
Everything was good as they helped with the booking process. The only thing that could be better is the payment links. It's tricky to complete. The staff is great, including Berry.
ZERO stars actually
I would leave ZERO stars if I could. This has been the worst experience ever when booking travel - I booked tickets five days ago- was told not to worry about a thing! I wasn't getting an email with my tickets, so I kept calling- I was told OVER and OVER again that I had nothing to worry about. I called twice today- and they just now told me that my tickets are not available. Now the same tickets have almost tripled in price from what they would have been had I booked them without the Travel Merry BS. Avoid if you need any kind of confidence that your tickets will ever arrive.
Easy to contact and discuss travel…
Easy to contact and discuss travel details.
happy flyer
Significantly cheaper tickets than the other options available. First time trying TravelMerry, but had a great experience so far. Customer service called the next day to check in on the experience and confirm my recital of the tickets.
Barry Anderson was very helpful and…
Barry Anderson was very helpful and just made my day by helping me find my ticket at Japan Airlines website. I was skeptical at first but he was very attentive and kind. Thank you Barry!
Barry Anderson is very helpfull
Great customer service from Barry
I called about my tickets and Barry sent them over to me immediately
Amazing and quick service
Jin Smith Isa really good
Jin Smith Isa really good. He help me a lot thanks.
Booking process was easy
Booking process was easy. Customer service was very responsive
Skylar was extremely helpful
Skylar was extremely helpful and when we had some difficulty with the airline she did everything she could to sort it out
Good experience dealing with their…
Good experience dealing with their customers service team (Barry Anderson). Thanks
Barry Anderson was super helpful and…
Barry Anderson was super helpful and informative, thank you
Skylar was very patient in helping me…
Skylar was very patient in helping me with the purchase of my flight tickets.
Very easily to book and great with…
Very easily to book and great with communication on my trip and travels
Skylar was the best
Skylar was the best - very attentive, found us the best direct flight. She went above and beyond, exceptional service. I will definitely be booking with Travelmerry again.
Good customer service
Cheap tickets with a side of credit card fraud
I found TravelMerry through a search engine when looking for cheap flights for my wife. I ended up booking with them due to it being the most affordable option. The process was a bit convoluted - they charged some of the fare up front, then had me send the rest in a separate transaction. They did eventually get the flights booked and I was able to confirm the booking with the airline with the confirmation code and everything. However, a few days later my wife's email account was blitzed with hundreds of emails from random government accounts. I suspected that some sort of scammer was attempting to bury an important account password reset email, and I ended up checking all of my account statements. I found a car purchase in a different state on the card I had used with TravelMerry. I contacted the dealership to let them know of the fraud, along with my card company, and ultimately they sorted it out. However, there was exactly one purchase that used my credit card with my wife's email address, and it was TravelMerry. My wife's trip was fine, but I'm quite certain that someone at TravelMerry used my payment information to commit credit card fraud.
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