We purchase broken, used, and brand new iPhones at the most competitive prices. Shipping is 100 percent free. Any questions? Feel free to call or email us, a real human will respond to you immediately!
Written by the business, not verified by us.
Is Buyback Boss legit?
Buyback Boss (buybackboss.com) has a 4.3 out of 5 rating on OK.one, based on 192 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and responsive communication maintained throughout the entire selling process. Reviewers often mention that payments are issued very quickly and efficiently directly into their bank accounts or provided through various gift card options.
However, some customers also noted that initial price quotes were significantly reduced after inspection due to unexpected claims about screen scratches or device wear. Consumers experienced considerable frustration when their devices were re-evaluated at much lower values than originally estimated on the website. A few reviewers felt that this practice was unfair during transactions.
Auto-generated from all reviews of this business. For reference only.
What people say
B
Brooks A Craig · 1 review · Experienced 2026-01-27 ·
★★★★★
Great way to easily make a little money from old devices!
I was a little skeptical dealing with Buyback Boss at first, but they proved to be faithful and sent me what I was offered (based on my honest description of my phone) once they received and tested the phone I sent to them within a reasonable amount of time!
Reply from Buyback Boss2026-01-28
Hi Brooks,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
H
Hun Wong · 3 reviews · Experienced 2026-01-06 ·
★★★★★
Prompt, professional and trouble-free
Prompt, professional and trouble-free experience.
Reply from Buyback Boss2026-01-27
Hi Hun,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
j
ja · 1 review · Experienced 2026-01-25 ·
★★★★★
My first time - I'd definitely use again
My first time using Buyback Boss, and I'd definitely do so again. Communication was very good throughout, and the offer price very fair. I was a little hesitant to set up my checking account for receiving payment (they do offer other options), but all went smoothly.
Reply from Buyback Boss2026-01-27
Hi Ja,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
D
Donte · 1 review · Experienced 2026-01-13 ·
★★★★★
Fast verification and Payment
Fast verification and Payment ! I was paid what I was quoted! Very trustworthy, I will be using this company for every trade in when I upgrade my iPhone ! Thanks
Reply from Buyback Boss2026-01-25
Hi Donte,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
S
SLim · 1 review · Experienced 2026-01-14 ·
★★★★★
Great experience and ended up getting…
Great experience and ended up getting more money for my phone than excepted.
Reply from Buyback Boss2026-01-25
Hi SLim,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
F
Feng He · 2 reviews · Experienced 2026-01-20 ·
★★★★★
Very quick response
Reply from Buyback Boss2026-01-25
Hi Feng He,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
C
Cathy · 2 reviews · Experienced 2026-01-16 ·
★★★★★
I used Buyback Boss 3-4 times
I used Buyback Boss 3-4 times. Easy and straightforward to send in phone and get money. Very fast as well. I would definitely recommend.
Reply from Buyback Boss2026-01-25
Hi Cathy,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
M
Michael Murray · 1 review · Experienced 2025-12-18 ·
The whole process was quick, efficient and professional. I even got more than I was quoted, as my phone turned out to be in better condition than I had estimated. I was paid quickly via EFT to my bank account. I would 100% use Buyback Boss again and recommend to others. I feel I got an optimal payment to have it handled by a 3rd party (vs. selling it myself).
Reply from Buyback Boss2026-01-25
Hi Michael,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
K
Kristen · 1 review · Experienced 2026-01-13 ·
★★★★★
Excellent company, very happy
Timely, honest and with excellent communication would highly recommend. My best experience yet.
Reply from Buyback Boss2026-01-20
Hi Kristen,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
T
Troy Sutton · 1 review · Experienced 2026-01-12 ·
★★★★★
Paid me exactly what I was told.
Reply from Buyback Boss2026-01-20
Hi Troy,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
T
Teresa · 2 reviews · Experienced 2026-01-05 ·
★★★★★
Trustworthy
The company was surprisingly honest & gave me more for the phone than the initial estimate. They were prompt, helpful and had a refreshing sense of humour. I would absolutely recommend them.
Reply from Buyback Boss2026-01-20
Hi Teresa,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
S
STEVEN H · 3 reviews · Experienced 2026-01-06 ·
★★★★★
What a total waste of time and money
What a total waste of time and money. Buyback boss promises "no bait and switch" but that is exactly what they do! I sent my iPhone to them in perfect condition. I was the original owner and used it up until the day I sent them the phone. They tell me it is "blacklisted" and was reported lost/stolen. Absolute lie. They also said it had several scratches which it did not and had to requote the price. I had them send my phone back and of course they kept the original box that I sent it to them in. DO NOT RECOMMEND!
Reply from Buyback Boss2026-02-12
Hi Steven,
I am very sorry that we upset you as that was not our intent. To clarify our findings, I have sent you through email a few of our IMEI reports for reference as to why we labeled your device as blacklisted.
For all devices, we check the carrier and IMEI status on SickW, Swappa's IMEI check, and the carrier specific as well. While we found that your device is only considered carrier locked to Spectrum mobile on SickW, we found that Spectrum is not marking the device as compatible on their website. With the device being locked to Spectrum but not compatible for activation with the network, it is our policy to mark a device as "blacklisted" because it cannot be activated by another carrier. It is not necessarily because the device is lost/stolen but could just be due to a misunderstanding by the network. Are you interested in contacting Spectrum to see if they can provide more information about the blocked status?
We did return the device to you at your request which we were happy to do free of charge.
Please let me know if there is anything else I can help you with, I would be happy to help you!
Thank you,
Casey / People Operations Manager with Buyback Boss
Great company! great service and prompt response. It was pleasure doing business with you.
Reply from Buyback Boss2026-01-19
Hi Satish,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Good experience, easy to reach out to the team and reach resolution in case of any issues. Thank you Casey and Yin.
Reply from Buyback Boss2026-01-16
Hi Sachit,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
N
Neil A. Randol · 1 review · Experienced 2026-01-13 ·
★★★★★
Great Experience with Buyback Boss!
Buyback Boss was a great experience for me! Admittedly, I was nervous to send valuable devices in the mail based on an estimate that I thought could be a bait and switch situation, but that was not the case at all. I described my devices honestly, and after Buyback Boss received and inspected them, they actually increased the amount they paid me. That is incredible integrity on their end, because they were under no obligation to do that. If you have devices to sell, definitely consider Buyback Boss, it was a very good experience for me.
Reply from Buyback Boss2026-01-19
Hi Neil,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
h
hien huynh · 1 review · Experienced 2026-01-13 ·
★★★★★
The only place i use
I have sent in 10 devices in the last couple of years, Buyback Boss price is fair. They have not tried to lowball me after i sent in the device once.
Reply from Buyback Boss2026-01-16
Hi Hien,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Said my offer would be a certain amount, sent the device in, then the tried to offer me a fraction of the original offer. When I called them out for it they raised their offer by 100% but still a fraction. This is definition of scammy and not transparent. I would never recommend them! The worst!!!!
Reply from Buyback Boss2026-02-12
Hi there,
I am so sorry to hear this feedback!
We are always happy to provide photos, videos, and diagnostic reports to our customers regarding their order so that they can make a confident decision with how to proceed with their order.
I took a look at your username here and, unfortunately, am not able to identify your order details. However, if you could please email our support at [email protected] and ask for Casey, our manager, we would be happy to help you further to make sure you are promptly paid for your order.
Thank you,
Buyback Boss Support Team
C
Chris · 2 reviews · Experienced 2026-01-07 ·
★★★★★
Not just a great quote
Highest price for my phone I could find by almost 5%. Communication was quick and to the point all along the way. Evaluation was fair and payment was fast. Overall, a terrific selling experience!
Reply from Buyback Boss2026-01-15
Hi Chris,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
G
Gary Gu · 1 review · Experienced 2026-01-01 ·
★★★★★
Buyback offers the best price
Buyback offers the best price in the market. Working with Buyback has been a great experience, they are super responsive and update you in every step. Definitely would sell to them again
Reply from Buyback Boss2026-01-15
Hi Gary,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
Very fast and easy! I received more than my original quote! I received my new quote on 1.2.26 and I received payment directly to my bank by 1.5.26. Great communication!
Reply from Buyback Boss2026-01-13
Hi Colleen,
Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.
Thank you!
Buyback Boss Support Team
BuyBackTronics.com
ItsWorthMore.com
GadgetPickup.com
Back Market - United States
Web Trade-In LLC
SmartphonesPLUS
SaveGadget.com LLC
Swappa