InfoTracer’s mission has always been to make information accessible for everyone. We strongly believe that every person should have the power to make smart decisions about their lives, and that means having the right information at your fingertips. At InfoTracer we give our customers access to over 5 billion records and counting!
Written by the business, not verified by us.InfoTracer (infotracer.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally kind, knowledgeable, and efficient when handling account inquiries and various problems. Many people truly appreciate the smooth communication, professional attitude, and readiness of representatives to assist users with prompt solutions. Some reviewers were not happy with the cancellation process, noting unexpected monthly charges after trying to end their trials. Consumers also mentioned that managing subscriptions can be quite tricky and sometimes required contacting customer service to clear up unexpected billing errors. Visitors should keep in mind that navigating the account closure steps might require some extra effort to avoid unwanted payments.
Auto-generated from all reviews of this business. For reference only.Very easy to use and didn't give me a hard time to cancel
Hi Jory, Thank you for sharing your experience with the community and us. We're happy you're pleased with how easy it was to use the service and to cancel. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Hello Ahmani, Thank you for your 5-star review. We are pleased to hear that Aaron was extremely helpful during your experience. Your feedback is greatly appreciated, and we will be sure to pass your kind words on to him and the team. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Was able to easily locate the information I was in search of. Highly recommend for ease of use.
Hello DeWayne, Thank you very much for your 5-star review. We’re delighted to hear that you were able to easily locate the information you were looking for and that you found the service simple and easy to use. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Hello Zubayr, Thank you for your 5-star review and your kind message. We truly appreciate your feedback. We’re also glad to hear that our agent was able to assist you during your experience, and we will be sure to share your appreciation with the team. At this time, we were unable to locate an account under the details provided. To help us investigate further, could you please share additional information or the account link so we can review this for you properly? We appreciate your cooperation and look forward to assisting you further. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Jasper was very helpful, understanding, and kind! Definitely one of the better customer service interactions I’ve had!
Hello Ashley, Thank you very much for your 5-star review. We’re delighted to hear that Jasper was able to provide you with such helpful, understanding, and kind support. It’s especially great to know this was one of your better customer service experiences. We will be sure to pass along your kind words to Jasper, as feedback like this is truly appreciated. Thank you again for taking the time to share your experience. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
The agent was very helpful. Easy to work with.
Hello Deborah, Thank you very much for your 5-star review. We’re glad to hear that our agent was very helpful and that you found the experience easy to work with. Your feedback is truly appreciated and will be shared with the team. We’re pleased we could provide you with a smooth and positive experience. We look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
I got a charge from info tracer I had to call their customer service they were very helpful and gave me a canceled my account and gave me a refund instantly so thank you
Hello Christopher, Thank you very much for your 5-star review. We’re glad to hear that our customer service team was helpful in resolving the unexpected charge quickly and that your account cancellation and refund were handled promptly. We appreciate you taking the time to share your experience, and we’re pleased we could assist you efficiently. If you need any further support in the future, please don’t hesitate to contact us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Customer service staff was extremely helpful and caring about my issue and was able to bring a resolution. Unfortunately as time progresses and years pass customer service is not as good as it used to be for many places but as for me got lucky with someone who truly care about helping a customer. I wish there will be more like her, if so this world would be a better place to sure. Thank you!!!!!!
Hi Francisco, Thank you for this excellent review! We're happy you're pleased with the assistance you recieved. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
The care and efficiency of the customer service rep who assited me was beyond that of most he was polite and kept me informed in every adpect of what he was doing in order to achive a solution to my issue and was able to quickly resolve my problem with impressive haste and simplicity if i could give more than 5 stars i would thank you!
Hi Heather, Thank you for taking the time to give us a review. We're happy you're pleased with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
your representative was able to reimburse me
Hello Sharon, Thank you for your feedback! We're thrilled our representative was able to assist you with the reimbursement. If you need further assistance, please don’t hesitate to contact us. Have a nice day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Beverly was great and resolved issue quickly thank you so much. She was was a great experience!
Hello Tavaris, Thank you so much for your kind words! We're glad Beverly was able to resolve your issue quickly and provided a great experience. We'll pass along your feedback. It'll make her day. If you need anything else, please do not hesitate to contact us at your convenience. Have a nice day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
The service was helpful and customer service top tier
Hello Kimberly, Thank you for your 5-star review. We’re delighted to hear that you found our service helpful and our customer support top tier. Delivering both reliable information and excellent assistance is always our goal. We truly appreciate your feedback and look forward to helping you again whenever you need us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Customer service is very helpful and respectful
Hello Rodolph, Thank you for your 5-star review. We’re glad to hear that you found our customer service team helpful and respectful. Providing courteous and supportive assistance is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Quick and seamless! I appreciate the help and attentiveness.
Hello, Thank you for your 5-star review! We’re so glad your experience was quick and seamless. Your kind words about our team’s attentiveness mean a lot to us, and we’ll be sure to share your feedback with everyone involved. If you ever need assistance again, we’re always here to help. Sincerely, Meliza Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
The rep knows his job, verified my cancelation email and started my &24.99 refund to my credit card.
Hello Nicanor, Thank you so much for your 5-star review! We’re glad our representative was able to assist you efficiently by verifying your cancellation request and initiating your $24.99 refund promptly. Providing smooth and reliable service is very important to us, and your feedback reassures us that we’re on the right track. If there’s anything else we can help you with in the future, please don’t hesitate to reach out. Sincerely, Meliza Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
How it was easy to chat to a person and promptly taken care of my concerns. Customers services was very friendly and professional.
Hello Theo, Thank you for your kind feedback. We’re glad to know that you found it easy to connect with our team and that your concerns were handled promptly. It’s also great to know that our customer service was friendly and professional. We appreciate your support and look forward to assisting you again. Sincerely, Meliza Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Hello Jonathan, Thank you for your feedback. We're glad to hear that JB was able to assist you quickly. We appreciate your support and will share your kind words with our team. Sincerely, Meliza Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
It was helpful, especially when you already know a person's details and background. But if you don't it is challenging, I was expecting to get more specific informations.
Hello, Thank you for your feedback. We’re glad to know the service was helpful when you had existing details. We understand your concern about obtaining specific information without prior data. We’re working to improve this and provide more detailed results in such cases. We appreciate your input and will use it to enhance our service. Sincerely, Meliza Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Mrs.Mary was very outstanding with helping me with my problem. Mary was very kind and respectful did not try to over talk me but listen very carefully to what the serious issues I was having with trying to log into my account. I canceled all my other subscriptions for Infotracer because the content was so accurate. I hope that this problem can be fixed sooner rather than later so I can return back as a longtime customer.
Hello Brenda, Thank you for taking the time to share your detailed feedback. We are pleased to hear that Mary provided you with outstanding support and handled your concerns with kindness, respect, and careful attention. We will be sure to share your comments with her. We also appreciate your confidence in the accuracy of our content, and we’re sorry to hear about the difficulties you experienced while trying to access your account. We understand how important this is and are committed to resolving such issues as quickly as possible. Your interest in returning as a long-time customer means a great deal to us. Please do not hesitate to reach out to our support team so we can assist further and help restore your access. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
Scam website, will keep charging even if you cancel your subscription.
Hi Bily, I'm sorry if we tried charging you despite your canceling of your account. I would love to check on this and see what I can do. However, I cannot find an account using the name you provided in this review. Please give us a call or send an email to [email protected]. Rest assured, we're here to help. We look forward to hearing from you, Lovely Voice Of Customer Specialist www.infotracer.com +1 833-922-2315
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