For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Business Services

LiveAuctioneers

ClaimedCollecting reviews

170 reviews

3.9170 reviews
Write a review

About LiveAuctioneers

Data updated
Website
liveauctioneers.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
170 reviews
Replies to negative
97% (38/39)
Do you own LiveAuctioneers? Claim this profile for free and start replying to reviews.

About this business

With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor.By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale.LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more.Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via: +The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail;+Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design;+The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot.There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.

Written by the business, not verified by us.

Is LiveAuctioneers legit?

LiveAuctioneers (liveauctioneers.com) has a 3.9 out of 5 rating on OK.one, based on 170 user reviews collected here. It is listed under Business Services and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-09-07.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers find the platform very easy to navigate, deeply appreciating the wide variety of unique items and the smooth bidding process for online auctions. People often mention that winning lots are well photographed, clearly detailed in descriptions, and arrive securely packaged within a reasonable timeframe. However, some reviewers were not happy with extremely high shipping costs, expensive delivery services, and unexpected extra fees added to their purchases. A few other people also felt that certain delivery services and customer support communications fell short, leading to notable frustration during the entire process.

Auto-generated from all reviews of this business. For reference only.

What people say

So many auctions

So many auctions, sometimes I miss the start of ones I want- but that’s my fault for not bidding in advance, but it can be addictive. Only real complaint is shipping costs are often much more than the items themselves.

Reply from LiveAuctioneers2026-07-15

Hi there, Thank you for your review and for sharing your experience. We're delighted to hear you're enjoying the wide variety of auctions on LiveAuctioneers! We also appreciate your feedback regarding shipping costs. Shipping costs can vary depending on factors such as the item's size, weight, destination, packaging requirements, and the shipping provider selected. We understand this can sometimes be frustrating, and your feedback is valuable as we continue working to improve the overall experience. Warm regards, LiveAuctioneers Bidder Support Team

Brilliant customer care service - assisted me throughout the process, from paying for the item to shipping requirements.

Brilliant customer care service

Reply from LiveAuctioneers2026-07-15

Hi Gemma, Thank you for your wonderful review! We're delighted to hear our customer care team was able to assist you throughout the payment and shipping process. Your kind words mean a great deal to us, and we appreciate your support. We look forward to helping you again in the future. Warm regards, LiveAuctioneers Bidder Support Team

Unethically charging 5% for C.C. contrary to their own policy when offered to wire the funds to them.

I recently bought an item on their platform. When they charged my credit card I saw that they had charged 5% on my credit card above and beyond the 25% commission. When I asked what it is they said it is for use of the credit card. I told them that according to your own site I can wire the fund to you so please give me your wiring instruction so I can wire the funds. Even though their site clearly states that they refused as unethically that is how they charge an extra 5% contrary to their own policy. I have everything recorded for anyone who want to hear it and copy of their site which allows wire payment besides C.C. payment.

Reply from LiveAuctioneers2026-07-11

Hi Jack, We're sorry to hear about your experience and understand your concerns regarding the payment method and associated fees. We'd like the opportunity to review your concerns in detail. Please email [email protected] with your invoice information and any supporting documentation so our team can investigate and assist you further. Sincerely, LiveAuctioneers Bidder Support

Good communication but very hefty price…

Good communication but very hefty price of item, shipping and extra charges. Did not show photos of an extensive damaged area on one of the items.

Reply from LiveAuctioneers2026-07-11

Hi there, Thank you for your feedback. We're glad to hear you were satisfied with the communication, though we're sorry to learn the item did not fully meet your expectations due to the undisclosed damage and overall costs. If you would like us to review your concerns further, please email [email protected] with your invoice details so our team can assist you. Sincerely, LiveAuctioneers Bidder Support

LiveAuctioneers are there for you all…

LiveAuctioneers are there for you all the way. If you have a problem they will stay the course till it is resolved. I wholly recommend their service.

Reply from LiveAuctioneers2026-07-11

Hi Joreje, Thank you for your kind feedback. We're delighted to hear that our team was able to support you throughout the process and stay with you until your issue was resolved. We truly appreciate your recommendation and continued support. Sincerely, LiveAuctioneers Bidder Support

A bidding error

I made an error in a bid. Once I filed my concern, I was contacted quickly and it was resolved without a fuss, and in a very professional way. It is a pleasure to deal with personnel who listen, understand that customer service is very important, and work to resolve issues in a timely manner. Communication is so important.

Reply from LiveAuctioneers2026-07-11

Hi there, Thank you for your kind feedback. We're glad our team was able to respond quickly and resolve your bidding concern professionally. We appreciate your recognition of our customer service and thank you for sharing your experience. Sincerely, LiveAuctioneers Bidder Support

Product was received as described

Product was received as described. It was easy to pay for my purchase and pickup arrangements were made with very little effort. Product received was a good value.

Reply from LiveAuctioneers2026-07-11

Hi there, Thank you for your feedback. We're pleased to hear your item arrived as described and that the payment and pickup process was simple and convenient. We appreciate your support and hope you enjoy your purchase. Sincerely, LiveAuctioneers Bidder Support

I have no idea how they are getting…

I have no idea how they are getting good reviews with how you get robbed on shipping …definitely do your full research before buying ..its hidden costs in the shipping beware !

Reply from LiveAuctioneers2026-07-11

Hi Eric, We're sorry to hear about your concerns regarding shipping costs. We understand how important it is to have clear expectations before completing a purchase. If you'd like us to review your specific experience, please email [email protected] with your invoice details so our team can look into the matter further. Sincerely, LiveAuctioneers Bidder Support

Another Great Experience

Liveauctioneers promptly picked up the item from the auction house and packed it securely. They then shipped the item which arrived quickly ands safely. All in all, a very smooth and efficient process, and not for the first time.

Reply from LiveAuctioneers2026-07-11

Hi Robert, Thank you for your wonderful feedback. We're delighted to hear your item was packed securely, shipped promptly, and arrived safely. We appreciate your continued trust in LiveAuctioneers and look forward to providing many more smooth experiences. Sincerely, LiveAuctioneers Bidder Support

LiveAuctioneers is Excellent

LiveAuctioneers is an excellent an excellent platform. They're great in letting you know of items coming up which are of interest and in keeping everything organized.

Reply from LiveAuctioneers2026-07-11

Hi Onik, Thank you for your wonderful feedback. We're delighted to hear that you enjoy using LiveAuctioneers to discover upcoming items and stay organized throughout the auction process. We appreciate your continued support. Sincerely, LiveAuctioneers Bidder Support

Happily Allows Con Artists to Operate

Live auctioneers hosts fraudulent auction houses and takes no responsibility when they con people out of their money. I’ve received no support in my issue and will be seeking legal representation.

Reply from LiveAuctioneers2026-07-11

Hi Lis, We're sorry to hear about your experience and understand your concerns. We would appreciate the opportunity to review your case further. Please email [email protected] with your invoice details and any supporting information so our team can investigate the matter and assist you. Sincerely, LiveAuctioneers Bidder Support

w
william sather · 2 reviews · Experienced 2026-06-17 ·

Shipping is predatory

Shipping for Live Auctioneers is a profit center. It should not be. They literally use outside vendors and mark up the shipping well beyond what it should be. Sometimes over 100%. I have found this to be predatory over the years and therefore have lost trust in the platform’s ability to provide a valued experience. Their excuse for high costs? “It’s just the internal algorithm, we have no control over it”. A horrible answer. The platform has its benefits but they really need to work on their customer service and value proposition. Gouging the customer on shipping is unprofessional.

Reply from LiveAuctioneers2026-07-11

Hi William, We're sorry to hear your experience with shipping has not met your expectations. We understand your concerns regarding shipping costs and appreciate you taking the time to share your feedback. If you'd like us to review a specific shipment, please email [email protected] with your invoice details so our team can investigate further. Sincerely, LiveAuctioneers Bidder Support

I’m tired of your dishonest bait and…

I’m tired of your dishonest bait and switch shipping quotes! It’s crooked and illegal! Your whole business model is stacked against the buyer! You could care less!

Reply from LiveAuctioneers2026-07-11

Hi Doug, We're sorry to hear about your experience and understand your frustration regarding the shipping quote. We'd like the opportunity to review your concerns further. Please email [email protected] with your invoice details so our team can investigate and assist you. Sincerely, LiveAuctioneers Bidder Support

I purchased some plates from the “until…

I purchased some plates from the “until then auction house” located in New York State. Live auctions made a deal with them where they were the only shipping partner. Everyone that uses live auctions knows their shipping is notoriously high. Live auctions sent me a shipping fee of $506. When I complained after many weeks they said they would send a shipping refund of $90. Then sent a new invoice for $561 and said fees were added. I asked them how many of their auction houses they had this kind of arrangement with and they would not answer me. They first told me I had other shipping options but after discussing it with the auctioneer said no and they had an exclusive shipping agreement with him. This isn’t right. I just want people to be aware this can happen to your auction. I did not understand this when they said they shipped with live auction. I bought many things through them always had options before

Reply from LiveAuctioneers2026-07-11

Hi John, We're sorry to hear about your experience and understand your concerns regarding the shipping arrangements and associated costs. We'd like the opportunity to review your concerns further. Please email [email protected] with your invoice details so our team can investigate and assist you. Sincerely, LiveAuctioneers Bidder Support

Live Auctioneers is a fantatic option…

Live Auctioneers is a fantatic option to find incredible art that is up for auction and simple to bid and win.

Reply from LiveAuctioneers2026-07-11

Hi Andrew, Thank you for your feedback. We're delighted to hear you've enjoyed discovering incredible artwork and found the bidding process simple and enjoyable. We appreciate your support and wish you continued success in future auctions. Sincerely, LiveAuctioneers Bidder Support

Firearms

Since I am mainly interested in firearms and ammo, I appreciate that your descriptions almost always include the details (like specific caliber) which are needed by bidders to make truly informed decisions. My only complaint is that often your search results include extraneous items (I ask for RUGER [guns] and half the results were RUGS!) Small inconvenience.

Reply from LiveAuctioneers2026-07-11

Hi Harding, Thank you for your thoughtful feedback. We're pleased to hear the detailed listings help you make informed bidding decisions. We also appreciate your suggestion regarding search results and will share your feedback with the appropriate team as we continue improving the platform. Sincerely, LiveAuctioneers Bidder Support

The way packed leading to zero damages…

The way packed leading to zero damages to art pieces.

Reply from LiveAuctioneers2026-07-11

Hi Heng, Thank you for your feedback. We're delighted to hear your artwork arrived safely and that the careful packaging helped ensure it reached you without damage. We appreciate your support and thank you for sharing your experience. Sincerely, LiveAuctioneers Bidder Support

People also looked at