ORIGIN PC offers lifetime U.S.-based technical support and free US labor for life, giving customers confidence and peace of mind long after their purchase. Whether you need assistance with troubleshooting, upgrades, or repairs, ORIGIN PC’s team is here to help. ORIGIN PC is a high end U.S.-based custom computer manufacturer specializing in high-performance desktops, laptops, and workstations built for gamers, creators, and professionals. Every ORIGIN PC system is hand-assembled and rigorously tested in the United States, ensuring unmatched quality and attention to detail.With extensive customization options, including the latest components, custom paint, and laser focus on customer care, ORIGIN PC delivers systems that are as powerful as they are personal. Choose ORIGIN PC for a computer built to perform and backed by a company dedicated to supporting you for life.Please give us a call or visit our live-chat for questions. We're here for you!!
Written by the business, not verified by us.ORIGIN PC (originpc.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly helpful staff and responsive customer service team for guiding them smoothly through their custom purchases. Consumers truly love the exceptional performance, beautiful design, and solid quality build of their brand new computers. Buyers often mention that desktop systems arrive safely and run flawlessly right out of the box. However, some customers also noted frustrating issues concerning hardware defects and unhelpful support interactions when seeking help. A few reviewers experienced major component failures or systems arriving completely broken without receiving timely assistance from staff.
Auto-generated from all reviews of this business. For reference only.My support agent, Eddy Hernandez, was super helpful before my custom PC even arrived. I had an issue with my credit card company, and there was a slight delay on parts (no fault of of Origin), and he preemptively answered all of my questions, and kept me in the loop with timely updates. The build looks great, and the price was so much better than any other builder with the exact same component list!
I was looking for the best of the best equipment at the best price. I built Identical PC's at the top 15 custom pc builder sites, and Origin has the best price by far, plus they gave me an upgrade to 96GB ram. I wanted an RTX 5090 with the latest AMD Ryzen 9 9950x3d2 and all the bells and whistles. Most of the other places were at least $1000 or more for pc's with 32 GB RAM, and Origin gave me everything I wanted and more for less. They were quick to build it and quick to respond with any questions I had. Lifetime customer from here on.
I needed help with starting my building journey for my pc and, Flex helped me find places for my budget and helped me get started well!
Jay F. was super helpful in assisting me in finding the information I needed. First-class support.
Jay F., of the chat support group, was quick to respond to each of my inquiries and provided detailed responses to my many questions. He was always courteous and patient.
Odette N. was able to provide an answer to my inquiry, as well as friendly, informative and patient with me. Odette also provided me with reassurance that Origin was aware of the issue and are working diligently to resolve it
I have owned an OriginPC laptop for 13 years. I've had one keyboard replaced promptly without issue. When I wanted to upgrade the hard drive to a SSD, the Origin team was helpful and supportive in advising how to do it myself. I bought this PC mostly for graphic design work, but I also played WOW for some years with no issue. In fact, I can still play with no graphic processing issues. Illustrator and Photoshop still run flawlessly as well. All this to say Origin built a powerful, stable machine 13 years ago and it's still running strong. However, I am about to upgrade because it won't upgrade to Windows 11. Imagine a laptop lasting 13 years and still not sluggish or slow.
This is my 3rd laptop from Origin and I am happy to see things are in good shape there. I will continue buying from them, and i recommended everyone to origin. Can't thank you all enough for the hard work! And thank you Oliver for keeping me informed through the whole process. Your updates gave me piece of mind everything was going smoothly!
Flex gave me a quick answer so that I could proceeed to customize my PC and compare options.
Odette N was very helpful with all my doubts and questions. Great disposition!
Jay F. Has been in contact with me every step of the process after I submitted my self made order and my experience has been great. The system arrived in a box but in great shape and runs very well. I really enjoy the look of the white, the functionality of the “glass” case, and the lights across the internal hardware. Excited to keep using this tower!
Runs great is quiet love that I can change the colors of the RGB
Pc was shipped perfectly, everything works great and looks amazing. Oliver P. was a huge help through the entire process, he checked in multiple times and answered all of my questions quickly and thoroughly. Great experience.
Jay F. the support representative that assisted me, was great. He walked me through potential issues and even informed me when he might be out of office in case I did not get a response. Super helpful and the human support I receive from Origin is a big reason I purchased from them.
I've got to say, after reading some horror stories online about the direction Origin has been heading I was a little nervous but to my relief, everything was fantastic. There were no delays in shipping and it even showed up a little faster than I was expecting. The only time I had to speak with a rep from Origin on the phone, he was extremely pleasant and helpful (I forget his name) and Bryant was constantly reaching out via email to keep me posted on the status of my build, along with follow up checks a few weeks after delivery. Knock on wood, I am extremely pleased with my purchase and will gladly encourage friends to use Origin for their future builds
I ordered a new workstation from Origin PC and was assigned a personal reference to contact with any questions and concerns. Eddy Hernandez answered my questions promptly, kept me up to date on status changes with my order and even informed my when they would be out of the office. 10/10 would recommend Origin PC and Eddy.
The prebuilt PC I received did not work and had to be sent back. I paid a premium for a prebuilt so that I could plug it in and use it right away. This should not happen.
Hi, Haydn. That's quite unfortunate and we're very sorry for the impression that your new system left you with. All our systems, including our Ready-to-Ship PC's, are tested and benchmarked for full functionality and perfection. Even with that, shipping damage and technological failure can, in rare occasions, still occur. Luckily, that's where we offer lifetime US based support and labor. If you haven't been in touch with our support crew for a replacement yet, please don't hesitate to call as soon as you're ready. If you'll respond to our inquiry of your order number (here through Trustpilot), we'll make sure to hook you up with a few extra goodies, too. We appreciate your purchase with us and look forward to making things right!
Origin is an excellent professional team. I appreciate them for their support and responsiveness. I appreciate Odette for her service and attentiveness.
Excellent Service As Always Jay F. was really great at keeping me up to date on the progress of my PC build. He verified everything was good, and even started the process for one cosmetic issue I wanted to correct. Hal took over the support and some questions I had. For 30 years, I have been building my own PCs, and now I am a big fan of Origin. The builds are solid, the support is awesome, and I have really enjoyed and am still enjoying the PCs I have built with them for the last 6+ years.
asked for help and input and got it. I will be purchasing my first Origin PC soon. My last two purchases were from Digital Storm PC. Thanks again
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