Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.
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Is Angi legit?
Angi (angi.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many consumers felt the platform was problematic due to excessive advertising and questionable business practices, such as the submission of inaccurate or bot leads, and the feeling that the service was fundamentally going downhill. Reviewers expressed strong dissatisfaction regarding communication failures, including missed appointments and being quoted drastically different prices for the same work.
However, some customers noted positive outcomes, like having a good experience with a chosen contractor or finding a prompt resolution for a specific need. Conversely, a small portion of people felt strongly that their personal information was shared without consent, leading to relentless communication from unverified contractors who would not take 'no' for an answer.
Auto-generated from all reviews of this business. For reference only.
When I purchase my first home, I was looking for a Company that restore or fix home fireplaces, I found Archer Chimenys and Exteriors. Which i learned during paying to have my Chimney repaired that the owner is a flat-out thief. but this review is not about his company at this moment it about how Angi is filled with thieves, and i will never ever go back on Angi list nor advise anyone else to hire anyone from Angi list because you will only be hiring a possible thief. Angi will not remove any Company they have on their website for bluntly theft or misleading Customers, or Corruption. with Angi Do not put full trust into the person or company you found on their website. keep all documentation and Receipts. draw up self-work contracts take them and have it notarized but cause like me you may find yourself taken for over 6K like Archer Chimneys and exterior did to me.
Reply from Angi2026-07-09
Hi Anita,
We are sorry to hear that your experience with one of the pros was anything less than positive. If you have not done so already, feel free to share your feedback by writing them a review either through the Angi app or by calling our review hotline at 866-986-5478. We're also happy to look into this and assist with your work quality concerns and the issues caused. Please reach out to us at [email protected] or give us a call at 888-811-2644 and we'll take a look at what happened to assist you accordingly.
Best,
Ammi, AngiSupport
I would give a zero if I could. We had a TV install through COSTCO scheduled for today. The personal that arrived would not tell us his name. He explained that it is his wife registered professional but she sends him to do the work. His was rude and unprofessional. Asked rudely “ where is my help, this is a two man job”. And proceeded to tell us “call COSTCO and see where my help is”. He would not start any work like installing audio mounts and kept complaining about Angie. I told him he can start work or get his problem worked by himself. He darted out and cancelled the appointment. No one called us to discuss why. I would caution to ensure the person who shows up is the professional registered with Angie and not an imposter.
Reply from Angi2026-07-10
Hi Ahmad,
Thank you for your review. We appreciate your feedback and we apologize for any frustration or inconvenience this may have caused. Please contact our Customer Care team at 888-811-2644 or send us an email at [email protected] so we can locate your project in our system and call to further assist you.
100% garbage! Just hang up on them if they call you! I paid thousands to get out of the contract with them. A different sales person calls me every week trying to get me to join back up after I told them to take a hike.
Reply from Angi2026-07-08
Hi John,
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Hired a handyman. Never showed up. And this was through Costco!
Reply from Angi2026-07-08
Hi there,
We appreciate you bringing this to our attention and regret hearing about this experience with the service pro. We'd be happy to look further into this. Please reach out to us at [email protected] with your contact info so that we can locate your account and follow up.
Sincerely,
Andrea
CX Team
One date was scheduled and cancelled. The person who called said it happens but it is important to get a "professional" person. On the second scheduled date, I waited 40 minutes after the due time and called the person who was to be coming. I woke him up. I advised Amazon that no-one had come. A couple of hours later he arrived. He laid on the floor to put together a small cabinet, put a hole in my floor, and missed the installation of two parts.
Reply from Angi2026-07-08
hi Sheila,
We regret to hear about your experience and sincerely apologize for any frustrations this has caused. Feel free to leave the pro a review either through the app or by calling 866-986-5478. If you have any further concerns we may address, please reach out to us at [email protected] and we'd be happy to assist.
Just give email support if you're operators can't do the job.
Reply from Angi2026-07-07
Hi J,
Thank you for your review.
We apologize if the app was not more helpful for your project needs. Please contact our Customer Care team at 888-811-2644 or send us an email at [email protected] and we'd be more than happy to address any specific questions or concerns you might have.
Angie’s list is an absolute SCAM if you are a small medium or large business DO NOT USE THEM I have paid them over $500 monthly for the past 4 months and haven’t made a dime and now that I want to cancel and no longer pay them they want almost $2,000 to cancel they lie and bully small companies DO NOT TRUST THEM
Reply from Angi2026-07-06
Hi Matt,
Thank you for taking the time to share your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Angi is fraud! Do not use them any cost! They will steal your money send you fake leads and charge you for them and no matter how well you can prove the lead is no good. They refuse to give you credit for it! It is a scam.
And you can see from their reply it’s automated because it’s directed to someone named Richard…
Angi.com
Reply from Angi2026-07-04
Hi Richard, thank you for sharing your feedback. I am very sorry to hear that your experience wasn't ideal. We take the quality of our leads seriously and want to make this right. Please get in touch with our team at 877-947-3639 so we can look into your specific account and assist you.
Best regards,
Fernando from Angi
I was lied to by the rep who signed me up about what I’m getting and about 2 hrs later I realized he decieved me and I contacted them to revoke the contract but they refused saying it’s not revokable and it’d my duty to make sure whey I signed regardless what the rep said
Now I get very few good leads most are not valid I even get leads of people wanting sex and angi refuses to give credit saying (we don’t claim every lead to be a sale )
FOLKS DO NOT SIGN A CONTRACT WITH ANGIE THEY ARE A SLEAZY SLIMY SCAM
LATER AFTER I POSTED THIS :::
They always say (oh we are sorry you had a bad experience contact us to discuss how we can get you more leads (just like they did here again )
And every time I call them they keep saying the same thing :OH WE ARE SORRY YOU ARE NOT HAPPY BUT REGARDLESS WHAT THE RRP SAID TO YOU ,you are still the responsible one to make sure it is what you want (yet it’s nothing but a scam they just put this on trust pilot to make it look like they want to resolve the issue when in reality they are worse every time I call
I repeat DO NOT EVER USE ANGI FOR A LEAD GENERATION SERVICE THEY WILL LIE TO YOU AND SCAM YOU THEN You are STUCK
Reply from Angi2026-07-04
Hi Reuben,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Fernando.
Angi.
I am giving one star because I cannot give zero star. Never sign up for this website if you are a contractor. The moment I add my credit card to the website they already charged me $50. now I am trying to close my account and they say they closed but I still can log in. They took 30 secunds to get my money and now it will take 3 weeks to give my money back.
Reply from Angi2026-07-03
Hi J Sant,
It is our goal that all professionals using the Angi Services Platform are successful, and part of that success is equipping you with knowledge about fees you may incur while on the platform. Our resource page will answer common questions regarding fees and how they can be avoided bit.ly/3BOgMxO. We’d welcome the opportunity to further discuss your concerns and can be reached at [email protected].
Best, Ammi from Angi
Angie's formerly known as Angie's list. They had to change their name due to a class action lawsuit. They are the definition of a shit company. I was on there for a year. Often times I would barely be able to pay my bills. Many times they would make me just enough over a month to cover my bills. I ended up leaving them because I could no longer break even. These pieces of shits o
Put you on a contract so they get paid whether they make you money or not. And if you can't afford to pay them they send you to collections. They are horrible at customer service. Believe the reviews on here. Don't 4uck with them. You will regret it.
Reply from Angi2026-07-01
Hi there!
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Best,
Linda from Angi.
I would not recommend Angi to any contractor. My experience has been extremely disappointing. I was paying nearly $500 per month and received only one or two leads a month, which made the service far too expensive for the value provided.
To make matters worse, I was charged a $1,000 cancellation fee when I decided to end my service. After spending thousands of dollars, I did not see a return on my investment, and I felt like my business received very little benefit.
Overall, this has been one of the worst experiences I’ve had with a marketing company. If you’re a small business looking for reliable advertising, I would strongly encourage you to carefully review the costs and contract terms before signing up.
Reply from Angi2026-07-01
Hi Andrey,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
My experience with Angi's interview process was one of the most disappointing I've had in nearly 25 years of corporate leadership.
The process lasted nearly eight weeks and required a significant investment of time, including multiple interviews, executive conversations, a detailed case study with a large supporting data set, a 15-slide strategic presentation, a formal panel interview, and several follow-up discussions.
I initially withdrew because the compensation did not align with the scope of the role. I was later contacted by recruiting and informed, in writing, that approval had been obtained for a higher compensation range. Based on that communication, I agreed to re-enter the process.
After completing the most demanding portions of the interview process, I was then informed that the maximum salary for the role was actually below the minimum of the compensation range that had convinced me to return.
The process also included a recruiter handoff during a critical stage of preparation, repeated communication delays, missed update commitments, and last-minute interview changes. At one point, after both recruiters stopped responding, I had to contact the hiring manager directly just to receive a status update.
My frustration isn't that I wasn't selected. Companies should hire the candidate they believe is the best fit.
My frustration is that candidates should not be asked to invest this level of time and unpaid work when the company is not internally aligned on compensation, interview sequencing, and communication.
If you're interviewing with Angi, I would strongly encourage you to confirm compensation, understand every interview step, and ask exactly when you'll meet the hiring manager before committing significant time to case studies or presentations.
Reply from Angi2026-07-02
Hi Jharles,
Thank you for sharing such detailed feedback. At Angi, we take reviews like this seriously. A strong candidate experience means clear communication, consistency on scope and compensation, and respect for the time people invest, especially in later-stage work like case studies and presentations.
As we discussed directly, I apologize for the experience you had. This is not our standard, and we are taking steps to make sure these issues aren't repeated. If you have any further feedback, I'd genuinely welcome the chance to speak again, so please don't hesitate to reach out.
Jessica Belmont, VP Talent Acquisition
I scheduled a TV installation through Angi for 11:00 AM on a Wednesday. The appointment was confirmed the day before. It was confirmed again at 9:00 AM the morning of the install — just two hours before the scheduled time. At that point, there was absolutely no indication anything was wrong.
We took the day off work to be home for the installation. By 12:00 PM, no one had shown up. No call. No email. No notification of any kind.
When I logged into the system to check the status and contact the installer, I discovered the appointment had been rescheduled to Sunday without any notice whatsoever. This happened after they had confirmed — just 90 minutes earlier — that the installer would be there.
I called the installer directly. He told me he did not cancel the appointment and had no idea why it was changed. Ironically, although he was listed for Sunday, he also said he wouldn’t even be able to come that day.
When I contacted Angi customer support, all I received were generic apologies. No real explanation. No ownership. No effort to find another installer who could complete the job that same day. Just “we’re sorry.”
Sorry doesn’t compensate for taking time off work and sitting around all day waiting for an appointment that was quietly canceled behind the scenes. This was completely avoidable and shows a serious breakdown in communication and coordination between Angi and its contractors.
Based on this experience, I would not recommend using Angi. They need to drastically improve their communication, internal accountability, and their willingness to actually solve problems when they create them.
Reply from Angi2026-07-02
Hi Adam,
Thank you for taking the time to share your feedback.
We regret to hear about your experience and apologize for any frustrations this may have caused. Please contact us either by phone at (855) 975-7133 or by email at [email protected], and we will be happy to further assist you.
What a joke this site is! I answered their questionnaire regarding a small concrete job we needed. Their site showed a list of thirteen contractors in our area that would provide an estimate. NOT ONE RESPONDED. So great! - Angi now has my contact info to sell over and over again - Bottom line, stay away!!!!
Reply from Angi2026-07-01
Hi Janine,
Thanks for sharing your feedback with us and we apologize for any difficulty getting in touch with your pro. Please reach out to our Customer Care team at 888-811-2644 or by email at [email protected] and we'd be happy to help find more pros for your project.
Best,
Hector AngiSupport
Paid $500 to resurface the driveway and the second coat did not extend all the way to the edges and I could see the brush marks. I requested they put on another coat and never was contacted. Boston Alliance Roof Company
This would have been a 5 Star job if they just covered the edges on the second coat
Reply from Angi2026-06-30
Hi John!
We are sorry to hear that your experience with one of our pros was anything less than positive. If you have not done so already, feel free to share your feedback by writing them a review either through the Angi app or by calling our review hotline at 866-986-5478. We're also happy to look into this and assist with your work quality concerns. Please reach out to us at [email protected] or give us a call at 888-811-2644.
Best,
Linda from Angi.
I would give Angi 0 stars if I could. My kids and I ordered a patio set for their father for father's day and had an appointment scheduled to assemble the patio set while he was out of town. They cancelled that appointment and rescheduled to another date, which I needed it assembles by weekend for a family gathering. That appointment cancelled an hour before they were to show up! Rescheduled for following week for a 12:00 appointment, which we needed to take work of for that time. Again, cancelled a half hour before they were to show up. DO NOT RECOMMEND ANGI!! We will assemble ourselves.
Reply from Angi2026-07-01
Hi Laura,
Thank you for your feedback.
If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected].
Best,
Hector AngiSupport
As a contractor who has been with Angi for the past 6 years, we have received more false leads than legit ones with some "leads" stating they aren't homeowners. Angi recently started sending us contractors "Opportunities" for leads at an additional cost on top of our monthly subscription ranging in price of $60 to $300, which is ridiculous. After 6 years with them, they charged me $1260 to cancel or continue paying $330/month for the remaining 10 months with only $200 credit for the next month if we stayed. Other contractors beware. Complete rip-off.
Reply from Angi2026-07-01
Hi Erika,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
Sorry that I cannot give the "new" Angi 0 stars. Under old Angi, one could look at reviews of proposed "pros" before you allowed your info to be sent to them. No longer an option. They push "yahoos" at you who are hard sell without letting you see their reviews. When I tried to call the various numbers listed to complain, including supposed # for "corporate" office, all I get is AI trying to sell ads to their vendors. DO NOT USE!
Reply from Angi2026-06-30
Hi Rita,
Thank you for your feedback
We appreciate your feedback and apologize if this caused any frustrations. Our Project Request feature is designed to help homeowners get connected with pros quickly and efficiently. Feel free to give us a call at 888-811-2644 so that we can better assist you.
We're here to help
Best,
Klaidy CX Team
scammers! don't go with them if you're a contractor.
Reply from Angi2026-06-30
Hi Leticia,
Thank you for your review. Angi maintains rigorous standards to prevent any form of scam activity, as we are dedicated to protecting both our customers and service professionals.
We'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
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