Angi is your home for everything home—a comprehensive solution for all your home needs. From repairs and renovations to products and financing, Angi is transforming every touch point in the customer journey. With over 25 years of experience and a network of nearly 250,000 pros, we have helped more than 150 million people with their home needs. Angi is your partner for every part of your home care journey.
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Is Angi legit?
Angi (angi.com) has a 1.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is poor. 83% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many consumers felt the platform was problematic due to excessive advertising and questionable business practices, such as the submission of inaccurate or bot leads, and the feeling that the service was fundamentally going downhill. Reviewers expressed strong dissatisfaction regarding communication failures, including missed appointments and being quoted drastically different prices for the same work.
However, some customers noted positive outcomes, like having a good experience with a chosen contractor or finding a prompt resolution for a specific need. Conversely, a small portion of people felt strongly that their personal information was shared without consent, leading to relentless communication from unverified contractors who would not take 'no' for an answer.
Auto-generated from all reviews of this business. For reference only.
Completely terrible from start to finish. The app itself is poorly designed and not user friendly. My services were canceled 5 minutes before the professional was supposed to arrive twice. When I tried to talk to customer service, all I got were AI agents who LIED to me and told me they were real people. One of the worst experiences I've had with any service.
Reply from Angi2026-06-17
Hi Liz,
We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].
Best,
Hector AngiSupport
All the leads we took were weak. One person had 4 othere contractors scheduled that day to bid on the same job. Contractors stay away!
Reply from Angi2026-06-17
Hi Bruce,
We thank you for your feedback as we are always working to improve the success of our Pros. We'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Ammi from Angi.
Today, I had to follow up on a customer service ticket that was started 96 hours earlier, as whomever received the ticket from the "supervisor queue" reviewed it and closed it without following up at all. This was after multiple assurances that all tickets receive follow up within a maximum of 48 hours due to company policy.
Angi is continuing to be very shady with regard to a simple question regarding contractor compensation after we learned that a contractor was to be compensated a mere 10% of what we paid for assembly of a structure we purchased through Bed Bath and Beyond. Angi indicated they could only tell us that "... a significant portion of the payments goes towards compensating the skilled pros who provide the services", and the rest of what we paid that was not quoted to the contractor was "...allocate(d).... to maintain and enhance the platform. This includes payments to other platforms and services that contribute to the seamless functionality and improvement of (Angi's) services, ensuring (the customer) receive(s) the best possible experience." (Customer Service chat on 6/11/26).
Today, in addition to again failing to answer my compensation question, they also failed to provide an escalation path via phone above the standard customer service representative level, and indicated they were only allowed to re-open the ticket and send it back to the "supervisor queue".
Angi's customer service team is certainly living up to their 2.4 star reputation so far, and shows no sign of deviating from their broken and nonsensical process. While I fully expect to receive the basic, simple information I am requesting, the amount of work it is taking to obtain that has shown that Angi is NOT the amazing and reliable resource they claim to be.
--Disappointed Midwest Homeowner--
Reply from Angi2026-06-18
Hi Michael,
Thank you for your feedback.
If there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected].
Best,
Hector AngiSupport
They sent a drunk guy to do a simple drywall repair and he ruined my wall instead of patching it. He fell down in front of my house and urinated on himself. They then sent a replacement for him to fix the issue but he was also drunk. He did not even start the job but instead smoked in my driveway and then left. I gave up and just ended up doing the job myself in a about 2 hours. When I spoke to the company customer service they became aggressive and combative. I would never contact these fraudsters again.
Reply from Angi2026-06-16
Hi John,
Thank you for your feedback
We regret to hear about your experience and apologize for any frustrations this may have caused. Please contact us either by phone at (855) 975-7133 or by email at [email protected], and we will be happy to further assist you.
We're here to help
Best,
Klaidy CX Team
I want to highly recommend 4 tree services that responded positively to my request!...Hoosier Tree Techs, PR Tree Service, Cesar Design & Landscape and Extreme Tree Care! .... we were very lucky to chose one of these providers and i would highly give "4 thumbs" to all four of these companies!
Reply from Angi2026-06-14
Hi Beth,
Thanks for the wonderful review!
We are always happy to hear when homeowners are seeing success and value with Angi.
Best,
Hector AngiSupport
Absolute biggest rip off ever. I seriously feel scammed. The salesman that signed me up,Justin,was annoying AF and obviously a sleazy salesman,flat out lied to me about multiple things.Told me these were "high quality leads" These people were actively looking for contractors and couldn't find them. He told me how amazing I was gonna do because I'm a licensed contractor.
I paid $350 for 7-13 leads. I received 9 leads. Of those nine,six wouldn't even answer the phone or text,and I was calling within 1-7 minutes of getting the lead. Out of the other 3 leads,2 flat out told me they weren't even sure if they wanted an estimate,they would call me back if they decided to get an estimate and 1! One! lead I got a $99 estimate fee,gave her the estimate and she told me my price was fair,and she'd call me if she decided to have the work done.... So I'm still $251.00 in the hole for my 1st month with Angie's.
Never again....
IF YOU'RE A CONTRACTOR,DO NOT FALL FOR THIS!!!!?
Reply from Angi2026-06-12
Hi Jason!
Thank you for sharing your feedback with us. We are sorry to hear about your experience with Angi. We strive to ensure that our leads are of high quality and are open to reviewing leads if they do not meet our standards. We recommend contacting our Customer Care team to review your account, review the requests, and help you see the success of our service. We understand your concerns regarding the contract, and we appreciate your patience. Please reach out to our team at 877-947-3639 so we can assist you further with your specific situation.
Thank you again for your feedback, and we hope to improve your experience moving forward.
Best,
Linda from Angi Support.
There were 2 pros as they were called. I have brush that needs hauled off. It would take me 4 trips with my 5 by 10 trailer. 1st pro stated it would start at 550 and be closer to 750. 2nd pro said he would go by and get me a quote. After 1 month still no valid quote. Wasted time is all I got from using.
Reply from Angi2026-06-12
Hi Marcus!
We are sorry to hear that your experience with the update has not been more positive. We appreciate your feedback as we are always looking for ways to improve and always encourage our pros to be as responsive as possible to homeowner requests. Please reach out to us at [email protected] if we can be of any further assistance.
Best,
Linda from Angi Support.
Don’t I repeat please don’t fall for the guaranteed lead bull they try to sell you on. You get 25 verified leads per month. That’s nothing but bull. A guaranteed for them is just to send you some random customer info. They don’t do anything to verify. It’s even a real customer. I tried it myself went on the app put a fake address to request for some service and it went through for all we know they have third-party people making fake request. They say customers can pick who they wanna work with. They generate at least five companies that means off the top, They are making at least 650+ just for sending them to five vendors.
We tried them for about a month they sent us over bull leads we tried to work them for at least five days calling a few times a day and no response. We then tried to request the money back for the lead and they said just because the customer does not answer that’s not a valid reason to refund your money back. How are these verified lead if we can’t even communicate with the customer? There is some type of fraud going on with Angie’s list. I can almost guarantee they have third-party people making fake request to charge vendors. Angis need to be investigated.
Reply from Angi2026-06-12
Hi Patricio!
Thank you for sharing your feedback with us. We are sorry to hear about your experience with Angi. We strive to ensure that our leads are of high quality and are open to reviewing leads if they do not meet our standards. We recommend contacting our Customer Care team to review your account, review the requests, and help you see the success of our service. We understand your concerns regarding the contract, and we appreciate your patience. Please reach out to our team at 877-947-3639 so we can assist you further with your specific situation. Thank you again for your feedback, and we hope to improve your experience moving forward.
Best,
Linda from Angi Support.
As a Handyman, Angi system sux. No info on job until you accept, and the job is nothing you would be interested in, yet you are charged a fee, with no recourse. This is the worst of the platforms, as others give you much more info before they ding you. Angi is a money grab, so if you are interested in them, run as fast as you can. If only I could let more people know about this sorry platform, I would pay!!!
Reply from Angi2026-06-11
Hi Ralph!
Thank you for sharing your feedback with us. We are sorry to hear about your experience with Angi. We strive to ensure that our leads are of high quality and are open to reviewing leads if they do not meet our standards. We recommend contacting our Customer Care team to review your account, review the requests, and help you see the success of our service. We understand your concerns regarding the contract, and we appreciate your patience. Please reach out to our team at 877-947-3639 so we can assist you further with your specific situation. Thank you again for your feedback, and we hope to improve your experience moving forward.
Best,
Linda from Angi Support.
Handyman, no experience or knowledge of the brand of range/oven or the problem I advised them of, agreed that the element needed replacing, I ordered part and he said to call when they arrived and he would return to finish the job. Phone call not returned. email not answered. Overpriced complete scam. Do not use.
Reply from Angi2026-06-11
Hi Allan,
Thank you for your feedback
We regret to hear about your experience and sincerely apologize for any frustrations this has caused. Feel free to leave the pro a review either through the app or by calling 866-986-5478. If you have any further concerns we may address, please reach out to us at [email protected], and we'd be happy to assist.
We're here to help
Best,
Klaidy CX Team
Odd Jobs Chattanooga is amazing they put everything they had into a major cleanup for a job that I would still be working on if I was doing it myself. I place a wanted add on Angie’s list and within 20 minutes I heard from this group we made arrangements to meet the next day.
I only had 2 days to complete this project and before the end of the second day it was done. They are great workers. I’m recommending them to everyone. Fair, efficient, and dedicated to their job. If you are needing a small job or a large job to be done I recommend these guys.
Reply from Angi2026-06-10
Hi Sarita!
Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects with. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Best,
Linda from Angi Support.
Never ever get into a contract with Angie. They will take your money, give you leads for work that you don’t offer, and not refund you. Most of their other leads are garbage to expect customers to not return phone calls. It is just a big giant waste of money. I would give zero stars if I could.
Reply from Angi2026-06-11
Hi there,
We appreciate your feedback, and we apologize that your experience was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best, Ammi from Angi
We've had this service for years and it has drastically gone down hill. I emailed three times and called twice to get ahold of someone to cancel service for one of the companies we had a platform for, we were paying nearly $1900 per month for two companies, they cancelled the opposite one that I had asked and I can't reach anyone to fix it. Most of the leads won't even call you back or use the messaging service, they seem like they might be fake bot leads. There are cheaper and easier ways to get leads.
Reply from Angi2026-06-10
Hi Jennifer,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
A worker, Andrew Bozman cleaned up my yard. He did a fantastic job. I want this review on record.
Reply from Angi2026-06-10
Hi Judith,
Thank you for your wonderful review
We are so pleased to hear that Andrew Bozman did such a wonderful job cleaning your yard. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day
Best,
Klaidy CX Team
you guys are thieves worse than a contractorsI don't know how you can show up for work every day. If not for what you stealing from US contractors you'd be out of business
oh what went wrong I don't think you guys know what you're doing still after all this time you really got a JV operation going down toilet quick and I'm going to do everything I can to send you there quicker you're knocking it out of the park with your uh 2.4 review you guys are awful clueless absolutely
Reply from Angi2026-06-08
Hi John,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
Support is terrible. I was lied to when originally signing up for Angi from one of the sales reps. I can't do anything as far as changing locations or services without calling them for whatever reason. 85% of these jobs are more than likely bots or not actually interested in sighing up for services. Angi is predatory and sells a load of BS to new businesses. It's a waste of money that could've actually benefited the business owner but investing it in literally anything else. No credits are given when someone puts in a request that is totally off topic for the businesses who receive the request. Do not fall into the trap.
Reply from Angi2026-06-06
Hi Chris,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
McDonalds they say serve billions everyday, and that is why we should be careful what we eat on a daily basis. I usually buy breakfast and lunch from McDonald's. I had several negative experiences where the food, the sausage smells like some kind of fuel. Some fuels are cancer causing and can complicate your digestion. I became sick after consuming the sausage for about a week. I would never further recommend McDonald's to anyone ever again.
Reply from Angi2026-06-05
Hi Pamela, Thank you for reaching out to us. We would like to clarify that your feedback appears to be intended for a restaurant, as we are Angi, a platform that connects homeowners with local service professionals for home improvement and maintenance tasks.
We are sorry to hear about the experience you described, but we are not affiliated with McDonald's and are unable to address concerns regarding food service or quality. We recommend contacting the restaurant directly regarding this matter. Best, Ammi AngiSupport
Lack of professionalism and follow-up on DOCTOR COOL in Las Vegas, NV
How was your service with Doctor Cool?
Why am I still waiting for information on this PRO?
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From: Bill Shuster
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Sent: Sun, May 31, 2026 12:54 PM
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From: Doctor Cool
Subject: How was your service with Doctor Cool?
Date: Sun, 10 May 2026 18:52:56 +0000 (UTC)
I was quite pleased with this pro until: IT TOOK 2 CALLS and 3 days heat to get the job right, and I'm still not 75% happy.
First call, on Mothers day was blamed on a faulty thermostat, Stat was changed and 10 minutes after the tech left, the blower quit blowing again. It took a return call on Monday, after a hot night trying to sleep. This time the defective air handler motor was replaced ,with an apology!
Neither call, was I given a invoice by the tech! The tech also failed to leave the instructions for programing the thermostat. I called the office and requested all paperwork for my files and warranted for their workmanship and pieces/parts. The thermostat is generic and no identification anywhere, inside or out!
I still need the paperwork and will think twice before using them again.
William (Bill) Shuster
Reply from Angi2026-06-06
Hi there,
Thank you for your feedback
We are sorry to hear that your experience with one of our pros was anything less than positive. If you have not done so already, feel free to share your feedback by writing a review either through the Angi app or by calling our review hotline at 866-986-5478. We're also happy to look into this and assist with your work quality concerns. Please reach out to us at [email protected] or give us a call at 888-811-2644.
We're here to help
Best,
Klaidy CX Team
After several tree service companies offering their services, I chose The Tree Technician T.T.T; owner Jared Andrew. He offered caring and professional service to remove limbs from my very large, beautiful oak tree that had many limbs overhanging the house roof.
Mr. Jared gave the best offer for the amount of work, and he cut the tree's limbs so that the end result was a tree that no longer overhung the house roof, and yet looked harmonious altogether. Such stunning work! I am very impressed, and highly recommend Mr. Jared. I would dare say he is the best of the best! Thank you so much Mr. Jared!
Reply from Angi2026-06-06
Hi Ina,
Thank you for your feedback
Thanks so much for sharing with us your positive experience with this pro! We are pleased to hear that The Tree Technician did such a great job. Be sure to also share your feedback with him directly on his Angi profile.
We're here to help
Best,
Klaidy CX Team
As a business owner I was interested in what Angi had to offer me. An agent talked to me for probably more than half an hour telling me how "wonderful" their services are. After hearing the extremely high price for a low return, I politely refused. He didn't easily hang up. They have CALLED ME PROBABLY TEN TIMES SINCE TRYING TO PERSUADE ME to buy their premium and every time I tell them I'm not interested and ask them not to call again. They don't know how to GIVE UP.
Reply from Angi2026-06-05
Hi Elisha,
Thank you for your feedback.
We regret to hear that you’ve had anything but a positive experience and this is not the experience we aim to provide. Please give us a call at 888-811-2644 so we can place you on our Do Not Call list.
Best,
Hector from Angi
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