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Electronics & Technology

Debutify AI

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200 reviews

4.4200 reviews
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About Debutify AI

Data updated
Website
debutify.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
49 reviews
Replies to negative
100% (30/30)
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About this business

Debutify AI – The Ultimate AI-Powered Ecommerce Suite for ShopifyDebutify AI is the all-in-one ecommerce solution designed to help Shopify brands build, optimize, and scale their stores effortlessly. Our suite of AI-driven products ensures you save time, reduce costs, and maximize conversions—all without needing complex setups or expensive third-party apps. Debutify AI Theme – The most powerful Shopify theme with 80+ built-in conversion-boosting widgets, reducing the need for additional apps and optimizing store performance instantly. Debutify AI Store Builder – Launch your brand in just 60 seconds! Our AI imports winning products, creates optimized product pages, applies branding, and sets up your store—all automatically. Debutify Reviews – Boost credibility and sales with AI-powered product reviews, photo/video integration, and automated review requests. Debutify Email & SMS Marketing – Maximize customer retention with automated, high-converting email and SMS campaigns tailored to your brand. Debutify Widgets App – Access powerful ecommerce features like upsells, cart urgency, trust badges, and more—designed to enhance the shopping experience and drive conversion

Written by the business, not verified by us.

Is Debutify AI legit?

Debutify AI (debutify.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 49 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

New user feedback

As being a brand new user and quite confused on how to start, I was very happy to be able to get advice and training from my customer sales rep. I'm making progress and moving forward thanks to his help. This seems to be an amazing application

Reply from Debutify AI2025-07-07

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Mirza was quickly able to find

Mirza was quickly able to find and fix the broken link that was causing issues and made several suggestions to optimize the page.

Reply from Debutify AI2025-07-07

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

I had the pleasure of being helped by… Mirza

Update: Unfortunately, the feature I was trying to add to my webpage was not working for me so after several times, decided to go another route. Mirza was helpful with everything else. He was super patient, and answered all my (many!) questions without missing a beat. Thanks so much Mirza

Reply from Debutify AI2025-07-03

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

CHEATED. Canceled but still billed and denied a refund

I canceled my subscription early in the trial period and they still billed me. I informed them of their error less than a day after they sent the receipt and they refuse to give me a refund. If they are so desperate to get $29 even if it means losing a customer for good, they are not the kind of company anyone should trust.

Reply from Debutify AI2025-06-30

We appreciate your feedback. Please note that Debutify offers a 14-day free trial with no credit card required, and no charges occur unless a paid plan is intentionally purchased. In your case, the subscription was started manually, and as clearly stated in our terms, Debutify has a no-refund policy. We understand your frustration, but our policies are in place to ensure fairness and transparency for all users.

Disappointed and feeling scammed

I’ve been getting constant promotional emails from this company, yet they somehow never manage to send a reminder that my subscription is about to auto-renew for a whopping $711. As soon as the charge hit my card, I contacted them immediately. I explained that I’d enjoyed the service the past year, but from now on, the basic plan would be enough. Their answer? “We’re truly sorry for the inconvenience, but there’s nothing we can do.” Excuse me? Nothing you can do after charging $711 without warning? I run a business myself so I know very well that there’s always something you can do when you actually want to help a customer. They offered no options, no goodwill, no flexibilit, just hid behind a copy-pasted refund policy like robots. This isn’t customer service. It’s deliberate exploitation. Do not trust this company. If you still choose to subscribe, make sure to cancel well in advance otherwise you’ll be stuck with a massive charge and absolutely no chance of getting your money back. Appalling experience. Never again.

Reply from Debutify AI2025-06-30

We’re genuinely sorry to hear you’re disappointed. At Debutify, we prioritize transparency in both our pricing and policies. All plans come with clear terms, including the auto-renewal policy, which is also communicated during checkout and in the billing section of the user dashboard. While we understand your frustration, reminders before renewals are not part of our standard process, and our no-refund policy is consistently applied to ensure fairness to all users. We’re sorry this wasn’t the outcome you were hoping for, but our team followed policy and responded promptly. We’re always available to help guide users on managing their plan effectively moving forward.

Great experience and customer service

Great experience and customer service. I definitely recommend using Debutify services, you won't regret it!

Reply from Debutify AI2025-06-11

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Debutify customer service is top notch

Debutify customer service is top notch. My account manager is Mirza and he is great. Pleased to be working with this platform

Reply from Debutify AI2025-06-11

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

DO NOT USE THIS STORE!!

DO NOT USE THIS STORE!!! Most of these reviews are fake! They have the worst customer service team in all of the shopify third party apps ive needed to talk to. 6 days for “live” chat and still not reply !!? And so many other carts and apps are not compatible with there store. Save yourself the trouble of getting developers to constantly fix your store and being ignored by the debutify team cos they’re a bunch of dogs.

Reply from Debutify AI2025-06-12

We apolgoize for this inconvenience, I would request you to please directly schedule a call with our account manager, if you are on a paid plan. Here's the calendar link below: https://go.oncehub.com/mirzabaig We try to provide instant help within the scheduled call which minimizes the turn around time. Thank you for your valuable feedback, we will definitely be improving our customers experience on the live chat and emails.

realy fast customer support i spoke…

realy fast customer support i spoke with mirza one of customer executive he was great in seconds he solved my problem

Reply from Debutify AI2025-06-01

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Lovely experience

I loved the way mirza sir helped me... It was a great experience with him... Honestly the best customer support i ever had from any support service providers... Thank you mirza sirf 💗

Reply from Debutify AI2025-06-01

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

I love the free theme

I love the free theme. It looks really professional on my website. I don't have to pay ridiculous amounts. The setup is easy. I did struggle with somethings which they helped with very quickly. I'm happy with the way everything worked out.

Reply from Debutify AI2025-05-22

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Great call for the second time with…

Great call for the second time with Mirza! Thanks a lot for your guidance and help

Reply from Debutify AI2025-05-21

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Atrociously bad support

Atrociously bad support, the stupid bot tries to answer your question but doesn't, 1 week later I get a reply and answer immediately as they have completely ignored my explanation on the technical issue, my reply again goes unanswered. Meanwhile I cant log into my account so my business is completely stalled while I just wait and wait and wait. The product itself is not bad, far from awesome but is let down but the worst support ever, on this alone I cant recommend the product and wont be renewing my plan at expiry as there are too may other good products out there to choose from.

Reply from Debutify AI2025-05-19

We apolgoize for this inconvenience, I would request you to please directly schedule a call with our account manager, if you are on a paid plan. Here's the calendar link below: https://go.oncehub.com/mirzabaig We try to provide instant help within the scheduled call which minimizes the turn around time. Thank you for your valuable feedback, we will definitely be improving our customers experience on the live chat and emails.

Poor Support Despite Being on Growth Plan

Customer support has significantly deteriorated. It used to be reliable, but now all I receive are automated replies—no actual human follow-up. It's incredibly frustrating when you're facing technical issues and can't get real assistance. On top of that, there seems to be a new bug on the theme almost every other week. It affects workflow and productivity, and with no support to resolve it, it becomes a recurring hassle

Reply from Debutify AI2025-05-19

We apolgoize for this inconvenience, I would request you to please directly schedule a call with our account manager, if you are on a paid plan. Here's the calendar link below: https://go.oncehub.com/mirzabaig We try to provide instant help within the scheduled call which minimizes the turn around time. Thank you for your valuable feedback, we will definitely be improving our customers experience on the live chat and emails.

Debutify is an outstanding platform

Debutify is an outstanding platform! From the exceptional customer service to the wide range of customization options, it truly stands out. It’s user-friendly, easy to navigate, and makes building and managing a store both efficient and enjoyable. Highly recommended!

Reply from Debutify AI2025-05-19

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Nice Support

As expected I had great support again from Mr. Baig. He solved my issue and was a great help. I can only recommend him.

Reply from Debutify AI2025-05-12

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

Mirza 5 Stars

Mirza - 35 minute call. Worked through all new updates and site navigation within Debutify theme 7.5. He knows debutify better than anyone.

Reply from Debutify AI2025-05-06

Thank you! We really appreciate you taking the time to share your experience with us. We are glad to be of assistance and truly appreciate your feedback. We’re here for you anytime. -M

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