Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.
Written by the business, not verified by us.Luggage Free (luggagefree.com) has a 4.7 out of 5 rating on OK.one, based on 194 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the completely seamless booking process, noting that personal belongings are picked up right on schedule and delivered safely ahead of time. Consumers deeply appreciate the clear instructions and incredibly helpful assistance provided by knowledgeable customer service representatives throughout their entire journeys. However, some reviewers were not happy with item conditions, mentioning unfortunate instances of physical damage, broken components, or missing parts upon final delivery. A few other people also felt that occasional communication gaps occurred, such as a lack of timely delivery updates, delayed notifications, or missed pickup windows.
Auto-generated from all reviews of this business. For reference only.I worry about everything so trusting a company with shipping a suitcase to a foreign country came solely on the recommendation of a trusted travel agent. The speed and professionalism was amazing. So glad to know that customer service is still a priority with some companies.
Great experience with customer service who answered all my questions. My bag arrived at the hotel within a week.
Team members were reachable, communicative, and very helpful. Updates were regular, and everything went well with the shipment.
Trustworthy, timely, professional people and service.
Our golf clubs were sent ahead of us to Europe. They arrived there quickly and we were notified of their transit. Easy and convenient!
Luggage was delivered on time, all in good shape and person who delivered the luggage made sure it was left in an area on my porch where it would not get wet because it was raining.
Fantastic services, as always.
Everything went according to plan and our luggage was delivered ahead of schedule from Italy to the US.
I couldn’t be happier. My bag was delivered a day before my arrival. And, I had contact with the bag as it made its way.
Being able to reach a live customer service agent was very important. Having the shipping documents sent to me via FedEx made it very easy.
The fast delivery and the good plus fast customer care service
Picked up on time…delivered on time and did it in reverse …on time. Thanks.
Very efficient and gave me great peace of mind with good tracking.
Very easy. Delivered as promised, no issues. I woul have like to have shipped more, but I guess it is the customs that prevents shipping food and liquids.
Bag arrived quickly and intact.
Communication from the staff and the assurance. You made it easy
Good, fast shipping, good company
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