Reservations.com (reservations.com) has a 4.6 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being exceptionally helpful, patient, and polite while guiding them through various accommodation options. Many people appreciate the prompt assistance, clear communication, and smooth booking process that makes securing a room completely hassle-free. Some reviewers were not happy with unexpected price increases and unclear additional fees added during their reservations. A few customers also noted frustrating currency conversion discrepancies between the initially listed prices and the final amounts charged. Consumers pointed out that these billing surprises made managing their travel budgets unnecessarily difficult and stressful.
Auto-generated from all reviews of this business. For reference only.Wow, finally a hotel that has an actual live person to speak with to make reservations. And what a great, knowledgeable and fun guy “ADRIAN GUADALUPE “. He made my day! Please give him a big kiss and hug! Thank you Adrian!
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Mary was very helpful, articulate, and easy to understand ( critical for an old guy like me ). She understood exactly what I needed, and put together the reservation quickly and easily.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Yes great hospitality, very helpful and prompt. Thank for a great stay.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
My receevactionest. IS A AMAZING Women. She is so personal, friendly, and Professional. Took care of myself and dog .Found us the best rates and closest Place to stay.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
I was thrilled to get a human. She was very efficient, informative and friendly.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Medielyn was super nice and took the time to find out a good options for me . She was very patient and friendly. Thank Medielyn.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Sharon was very kind and helpful. I needed to attend a funeral in the area and she was able to get me a fair rate, a nice room and confirm that it was close to Chippewa Falls.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans! Kindly, Briana S.
Jielyn was wonderful. She spoke clearly and professionally and made my booking very easy and straightforward. I commend very highly.
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing Reservations.com to be a part of your travel plans! Kindly, Briana S.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Spoke clearly, as a senior citizen being able to hear someone the first time is wonderful instead of frustrating! James answered our questions and made making a reservation easy.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Customer Service was great! Yesenia was super pleasant. Thank You
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
The booking process was great, The booking agent was very patient with me which is nice.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Patient and very clear, friendly person.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Arya was fantastic and very helpful, added a nice personal touch opposed to just booking online.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
I called this evening to make a reservation and spoke with Cedrick. He was very helpful and answered all of my questions. He gave me several hotel options and patiently waited while I did a quick research on one of the hotels. I’m very pleased with the service I received.
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
Mercy eas fantastic. Got me and my dog set up very quickly and so comfy rooms are clean. My new stay over spot close to YVR
Greetings, Thank you for taking the time to reach out and provide us with valuable feedback! Kindly, Melanie P.
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