Selling the finest in premium saltwater, freshwater, and fly fishing tackle. From leading fishing tackle brands such as Penn Reels, Shimano and more.
Is TackleDirect legit?
TackleDirect (www.tackledirect.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 80% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-27.
Missing parts. I called in but the rep was rude and did not want to help. He told me to call Okuma directly.
Reply from TackleDirect2022-05-17
Gabe, we have searched all recent orders placed under the names Gabe and Gabriel, and are unable to find any orders that seem to match this scenario. We log every phone call, email, and live chat we receive and unable to find anything with your provided information either unfortunately. We have attempted to reach out to you through Trustpilot for more information in an attempt to locate the order and see what went wrong so that we can do our best to assist you.
The items I purchased were not available anywhere else, I ordered them and they arrived 2 days ahead of schedule. I will order from tackle direct in the future
A couple of days after placing my order, I had to e-mail TackleDirect to see why my reel had not yet shipped. I believe that it had been overlooked and was told that i should have it in a couple of days. However, I did not receive it until 4 days later as it arrived via standard shipping.
As far as the quality of the reel I would give it 5 stars.
Reply from TackleDirect2022-05-09
Terry, your order was flagged for potential fraud based off the information that was used during checkout, and took a bit of extra time to verify everything was correct and good to go. We did upgrade your shipping to get the reel to you as quickly as possible, and was shipped via FedEx 2 Day Air that was delivered in 2 business days once the order was shipped. Our apologies for any confusion and for the slight delay. Glad to hear you are liking those Van Staal VRs. Thank you for your order and feedback, both are truly appreciated!
Great service. This is my go to online tackle store
It's really a pleasure dealing with tackleDirect. Someone is always available to answer a question - by phone or chat. The communication is always competent and honest and wait times are short. They carry a huge lineup of products. They ship fast - usually the next business day. They have become my goto online tackle store.
I guess they say this is QC, if we want to call it that.
I see it more as a way to get you to post something about this.
If we wouldn't had gotten the order, we would let everyone know about that.
Here we received a notice about an order a month or more later, checking if they did send it and we have it. ?
If its QC, looks like they A. don't know if they shipped it and have internal invoice issues, or B. its a ploy to get a post for the posting numbers game driven by the algorithms.
Quit wasting everyone's time with the activity of the algorithm games so that you look so great on the faked up and faked out web OK
When a business is doing good.
A. It is streamlined and responsive and doesn't waste its time and money on the redundant.
B. Its making more money by not doing any of the above.(RE: saving on redundant labor)
C. if a business is bad or no good or not operated right.
D. It wont be around long, it will put itself out of business.
E. because its focused on so called posts and algorithms and not focused on its own productivity.
Reply from TackleDirect2022-04-04
Steve,
The review requests we send out after a customer has received their order is to ensure everything went well with your order and the products are performing as expected. We are not looking to boost any algorithms, we are simply ensuring our customers are happy and we have done everything we could have to make that happen. You would be surprised how many customers we have assisted due to these reviews, where customers have forgotten about their orders, or did not provide any feedback (positive or negative) previously. We read every single review, and make changes accordingly to provide the best experience possible for all of our customers. we are looking for honest reviews, and we certainly do what we can to make anything that did not go as planned right. Since we have been in business since 1997 and still going strong, we don't have plans of going away anytime soon. Certainly appreciate your feedback, and hope you are putting that Power Pro braid to good use!
Everything went smoothly. My order was filled correctly and delivered in the time frame I was given. The prices are very competitive and I will be a repeat customer.
Love shopping wth Tackle Direct their shipments are fast and prices are good , products reliable. Got the Calcutta tackle bag and it's the perfect size with 3 boxes. I liked it so much I bought my nephew one.
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